KenSwitch Limited
We seek a suitable candidate to fill the position below:
Vacancy: Switch Engineer
Summary of Duties & responsibilities:
Operational Support
- Improve general Postilion availability, performance and throughput
- Administering a transaction switch in a PCI environment
- Administering a transaction switch in a Highly Available environment
- Administering the HSM (Futurex or Thales)
- Loading of Postilion, operating system and database patches
- Perform standby activities, respond to / resolve incidents and problems promptly
- Prevent recurring incidents
- Ensure that correct monitoring levels are in place and actively monitored
- Identify and run proactive projects to improve the overall team
- Manage the capacity of the Postilion systems
- Manage and implement the correct patches following the appropriate patch management methodologies without placing the organization at risk
- Ensure that all events are effectively monitored and managed
Documentation
- Keep system documentation up to date and current including all changes
- Update the operational run books for each system
- Capture changes promptly and with the correct level of detail
General
- Liaise with other partners (banks, telecommunication organizations e.t.c) driving incidents until resolution (key is to be proactive by reducing the Time to Repair to a minimum)
- Communicating with users and general business with regards to incidents and problems
- Finding innovative ways to improve the current ways of working
Professional Qualification, Experience & skills:
- Degree in Computer science or equivalent from a recognized University
- Proficiency in using structured query language and designing crystal reports
- Proficiency in use of Microsoft office{word, excel, powerpoint,Visio}
- Demonstrate experience in working with relational database management systems; experience with SQL server will be an added advantage
- Demonstrate an understanding for the importance of properly documenting software-functional specifications, user and product manuals
- General understanding of cryptography, security and Electronic Funds Transfer mechanisms
- Ability to communicate technical terms to non-technical audience
- Good communication & organizational skills
If your experience and competencies match the above specifications please send a cover letter & detailed CV indicating expected pay to hr@kenswitch.com.
Closing date for applications is 10th July 2014.
Only shortlisted candidates will be contacted.