Kenyan Jobs Vacancies

Kencall Business Development Manager Job in Kenya

Kencall is a contact centre that provides both call centre and business processing (BPO) services to organizations worldwide. 

There exists an opportunity for a self-driven individual to become part of this company.

We seek the services of a suitably qualified candidate to fill the position of Business Development Manager.

Vacancy: Business Development Manager

Reports to: Chief Executive Officer

Purpose: Plan and implement sales and marketing activities in order to meet company targets for strategy, customer retention, sales growth and profitability.

Primary Responsibilities:
  • Generating revenue for the company through acquiring clients
  • Understanding the business requirements of the client and suggest to them a suitable service solution
  • Establishing, managing and supporting existing client base while generating additional new business
  • Developing and implementing key and target account plans for the assigned markets
  • Researching and evaluating market trends
  • Preparing financial projections and competitive analysis
  • Assisting in deal analysis
  • Managing client and internal communications
  • Developing strategic plans
  • Performing complex business problem solving in a highly unstructured environment
  • Developing and executing tactical plans by being able to translate broad strategic objectives into specific tactical plans.
  • Employing effective negotiation and closing techniques in securing profitable business
  • Drafting terms and conditions for business development contracts and negotiating contracts with third parties
  • Structuring templates for establishing simple business development relationships with large numbers of partners and then executing the task of establishing these relationships
  • Bidding for projects
  • Making presentations (showcasing our technology expertise / competencies in providing solutions) to the prospective clients
  • Identifying business needs, suggesting custom solutions and measuring ROI to solve client’s business problems
  • Monitoring market intelligence within the industry in terms of market development, new projects, competitive activity, new customers etc.
Qualifications
  • Degree in marketing or any relevant field
  • 3+ years of selling experience, preferably in the service industry
  • Polished, dynamic personality with high energy and exceptional self-motivation
  • Excellent oral & written communication skills
  • Proven leadership skills
  • Ability to multi-task and work under pressure
  • Proven track record of converting sales
If you possess the necessary qualifications and experience, please send your Cv with the REF: KCWORLD/Y14/NOV APPLICATION FOR BUSINESS DEVELOPMENT MANAGER to hr@kencall.com or recruitment@kencall.com

Kindly indicate current/last salary