Kenyan Jobs Vacancies

Customer Relations Officer Job in Kenya

Lan-x Africa Ltd, a growing consultancy company wishes to recruit a Customer Relations Officer

This is a strategic position in the business and the person shall among other things: -
  • Manage existing customers
  • Seek to grow business through existing customers
  • Co-ordinate knowledge transfer surveys with the research team and develop effective ways of using such reports for business growth
  • Co-ordinate customer satisfaction surveys and make recommendations to customers and the Company and ways to enhance learning
  • Generate agreed revenue through existing customers each year  Co-ordinate post consultancy evaluations and come up with effective ways of using the outcome for business growth
  • Develop media relations and establish ways of increasing brand visibility and awareness
  • Co-ordinate all public relations activities as a further mechanism for growing visibility
The Person

The ideal person for this job assignment is one that:

  • Has at least a degree from a recognized and reputable university preferably in social sciences
  • Has excellent people skills
  • Ability to effectively communicate with senior and top managers of organizations
  • Able to articulate Lan-x Africa Ltd’s vision and programs
  • Excellent writing and presentation skills
  • A passionate worker able to work with minimal or no supervision
  • Self motivated with innovative ways of achieving results
  • Able to work with strict deadlines
  • Ability to travel at short-notice is an added advantage
Interested applicants should submit a written application to be received by close of business on Friday, December 5th, 2014 to info@lanxafrica.co.ke

Successful person should be able to assume responsibility from Monday January 5th, 2015 and will report to the Director.

Lan-x Africa Ltd is an equal opportunity employer.