Job Title: Key Accounts Manager
Job Code: KAM/ET/141210
Number of Positions Open: 1
Reports To: Managing Director
Location: Kenya
Closing Date: Open Until Filled
Summary: Our client deals with telecom infrastructure.
Summary: Our client deals with telecom infrastructure.
Job Objectives:
- Managing key accounts, maintaining a long term relationship with accounts and maximizing sales opportunities within them.
- Play an integral role in new business pitches and hold responsibility for the effective on-boarding of new clients.
- Responsible for the development and achievement of sales through the direct sales channel.
- Focusing on growing and developing existing clients, together with generating new business.
- Write business plans for all current and opportunity tender business.
- Act as the key interface between the customer and all relevant divisions.
Primary Responsibilities:
- Relationship Management by always keeping in touch with customers, the Operations Team, Projects Team to ensure that SLAs are met at all times and customers’ issues are addressed promptly.
- Working hand in hand with Finance to ensure receivables are realized on time and no income leakages.
- Ensuring that customers keep to their contractual obligations such as bringing up committed sites, payments, keeping to procedures, etc.
- Working closely with Sales Manager and Technical Sales Manager on all sales issues, updates, follow ups, etc.
- Work with the Technical Sales Manager in processing of co-location requests from Non GSM operators (Radio, TV, ISPs and other corporates).
- Assisting Sales Manager on Key GSM Accounts i.e. Safaricom, Airtel, Orange as and when necessary
Requirements:
Education
- Bachelor’s degree
Knowledge
- Sales Processes, Relevant Telco / GSM / ICT product knowledge
Work Experience
- Three or more years of related experience in related Sales Management
- Telco / GSM / ICT experience (preferred but not pre-requisite)
Skills and Abilities:
- Previous experience in Account Management or Territory Sales and display an attitude that is key to success
- Strong account management and relationship building skills
- Experience of managing major national accounts at head office level
- Computer literate with strong excel and word skills
- Good communication skills
- Able to handle conflict situations
- Performance / target driven individual possessing a positive mind set
- Able to work under pressure
- Highly self-motivated
- Kenyan citizen
How to Apply:
Interested candidates holding the necessary requirements, good performance and / or references are encouraged to apply with detailed CV’s, inclusive of names and contacts of 3 referees, current telephone number and email address by clicking on: Key Accounts Manager
Kindly include your current and expected remuneration in your resume.
Interested candidates holding the necessary requirements, good performance and / or references are encouraged to apply with detailed CV’s, inclusive of names and contacts of 3 referees, current telephone number and email address by clicking on: Key Accounts Manager
Kindly include your current and expected remuneration in your resume.