Retail specialist Job in Kenya & Eastern Africa

Standard Job Title: Retail specialist Kenya & Eastern Africa

Basic job function:

The Specialist is responsible for achieving revenue and gross profit goals for within given territory.

This person is 100% dedicated to Hardware/FPP Business/Windows retail strategy

Activity Priorities:

·       Drive Hardware business engagement in retail

·       Drive Office Business engagement in retail

·       Manage and execute joint retail initiatives for the Company in key retailers in ESA

·       Align with SMSP/OEM on distribution strategy RAM

·       Deliver Breadth strategy for SDA hardware

Success Metrics:

·       BOS attach rates

·       Increase share of Company’s Hardware business within the Distributor

·       Drive YOY Revenue Growth at the Distributor

·       Increase the number of new resellers/outlets the distributor sells to

·       Attach rate on Office agreed target

Key performance metrics:

·       Internal satisfaction

·       External satisfaction

·       % yoy growth in revenue

·       % Attach rate (TBD)

·       $ per PC

Responsibilities:

Sales & Marketing (80% of CHS time):

·       Develop Country Hardware/FPP Business Plan including revenue and profit goals for Company’s Hardware and drive to achievement

·       Drive daily sales and marketing execution in different channels (Retail, FG, SB)

·       Closely monitor logistics, monitor fill rates, provide timely and accurate forecasting

·       Provide measurable success reporting back to Company’s using the standard scorecard

·       Actively promote the use of bid desk, promotions, trade-in programs and other sales incentive programs

·       Own financial benefits program and develop a strategy and plan of action for rebates programs Provide pre-sales technical support for distributor’s sales executives and customers

·       Understand the competition, products, margins, operations and logistics details

·       Develop strategic, ongoing customer relationships with highly influential individuals at partners

·       Conduct bi-weekly business meetings with top partners

·       Search and develop breakthrough business practices to increase short and long term revenue and profit

·       Proactively recommend the most effective marketing levers (pricing, promotion, PR, etc),

·       Drive online and offline product launches and management

Event Coordination (10% of CHS time)

·       Execute floor days

·       Provide assistance with organizing and staffing Company’s specific sales, marketing and incentive programs

·       Attend country Hardware events to evangelize Company’s Hardware products

Training and Certification (10% of CHS time)

·       Develop and maintain expertise on Company’s Hardware products, programs, competition and the industry

·       Attend specific trainings (at Company’s expense if applicable) to ensure complete knowledge on all Company’s retail products and programs

·       Assist execution of training programs, i.e. Lunch and Learns, Focus week trainings etc.

Qualifications:

·       3 + years experience in Sales & Marketing or Channel Development preferably in the IT or FMCG sector.

·       Direct sales experience preferred

·       Must be self motivated, and should have entrepreneurial skills

·       Strategic thinker, ability to think long-term about business opportunities and business models

·       Analytical and data driven decision making skills, good understanding of finance

·       Strong teamwork, interpersonal and communication skills

·       Proven negotiation and conflict management skills

·       Ability to build relationships and constructively leverage them for beneficial results;

·       Good analytical skills including financial analysis

·       Knowledge of Company’s organization, products strategies, customer segmentation, and business model preferred.

·       Knowledge of competitive products, solutions and strategies

·       Excellent communication and presentation skills

·       Ability to work with diverse cultures and organizations

·       Self-starter with a flexible can-do attitude

·       A BA/BS is required

Please send your CV and remuneration details to: theleadrecruiter@gmail.com

Only shortlisted candidates will be contacted.

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