Thursday, April 24, 2014

Safaricom Territory Manager Job in Kenya

We are pleased to announce the following vacancy in the Enterprise Sales and Retention, SME Department within the Enterprise Business Unit.

Territory Manager

Ref: 
EBU-SME-ARPIL-TM

In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:

Reporting to the Regional Manager, the role holder will meet overall revenue and acquisition targets for the assigned territory and work with Data Dealers and Safaricom Business Partners to develop, manage and expand the customer base and grow revenues.
Key Responsibilities

  • Development of plans to achieve set billed revenue targets through the dealers and partners in the territory;
  • Setting challenging targets for the dealers and partners and ensuring their achievement;
  • management of dealer and partner sales trackers and ensuring enough sales pipelines to achieve the revenue targets;
  • manage the existing/newly acquired dealers and partners in terms of quality of service provided, revenue performance, sales process end to end and compliance to contractual agreement requirements;
  • performance review with all dealers and partners and documentation of the same;
  • Conduct DOSA as per company standards and ensure all dealers/ Partners have valid agreements;
  • Propose new areas of development and growth for dealers managed;
  • Skill gap identification for dealer and partner sales team and training to close the identified gaps;
  • Proactively attend to dealer and customer related issues and build long lasting business relations/partnership with assigned dealers;
  • Maintain 100% accuracy on reporting on information relevant to dealers and dissemination of the same to the dealers managed;
  • Timely submission of territory report, Sales executive’s performance review reports;
  • Prepare up to date profile of accounts within the territory and up to date competitor intelligence.
Minimum Requirements
  • Honors degree in Business Administration/Bachelor of Commerce degree from a recognized university;
  • Must have 3 years’ experience in managing dealers or an indirect channel preferably in FMCG;
  • Experience in managing indirect channel in a telecoms environment is an added advantage;
  • Strong business Acumen;
  • Team player with pleasant outgoing personality & resilience
  • Good communication and interpersonal skills
  • Proactive, confident, energetic & with ability to work under pressure.
If you feel that you are up to the challenge and possess the necessary qualification and experience please send your resume and application letter indicating your experience and why you are the most suitable candidate for the role clearly quoting the job title to the address below. 

The deadline for application is Wednesday , 30th April ,2014

The Head of Talent & Resourcing
Safaricom Ltd
Nairobi
Via E-mail to hr@safaricom.co.ke

Safaricom Product Management Senior Manager Job in Kenya

We are pleased to announce the following within the Financial Services Division.

Senior Manager, Product Management

Ref: 
FS_SMPM__APRIL _2014

In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:

Reporting to the General Manager - Financial Services, role holder will be responsible for increasing M-PESA revenues by acquiring new customers and influencing usage from existing customers.

The job holder’s key responsibilities will be to:

  • Consistently develop sound strategic plans to identify untapped business opportunities for M-PESA. ;
  • Diligently  adhere and/or  implement  processes and tools necessary to deliver forecasted revenue, subscriber numbers and usage ratios;
  • Carry out analysis of customer trends and develop products & activities that address the needs of all potential customers segments irrespective of language, location, age etc;
  • Maximize research / data analysis conducted on M-PESA usage to identify trends on customer behavior;
  • Working closely with the Strategic Marketing team, ensure that marketing activities cover & appeal to all potential customers irrespective of language, location, age etc.
  • Consistently identify  M-PESA knowledge gaps among  subscribers & develop  customer education  initiatives to address these gaps;
  • Reduce fraud related cases resulting from lack of knowledge by formulating strategies and activities geared at educating customers;
  • Strategically position M-PESA globally therefore  improving  Safaricom’s competitive advantage ;
  • Strengthen the M-PESA product by creating  competitive business advantage in the increasingly competitive environment;
  • Manage the selection, growth, development, performance, motivation and recommend the reward of staff in the section ;
  • Management of  M-PESA Budget incorporating continuous review of product resources to ensure allocated budget adjustments are aligned to customer driven projects;
  • Quarterly review of product Profitability/Revenue stream status to identify  deviation from forecast and implement  measures to correct spend as per set targets;
  • Achieve  CDI score for the Division/M-PESA product;
  • Take responsibility in driving a Customer-Centric Culture by Identify market research needs, brief the Safaricom research team on requirements & co-ordinate research activities;
  • Liaise and follow through with Marketing, Technical and other departments in ensuring initiatives identified to improve Customer satisfaction are implemented as per agreed timeframes;
  • Participate in continuous process review and process improvements of products
  • Ensure both Kenyan and international marketing activities are well coordinated
  • Ensure products alignment  with the FS & Safaricom strategic pillars
The ideal candidate should possess the following skills & competencies:
  • Bachelors Degree in Sales or Marketing;
  • At least 8 years hands on experience in brand marketing with at least 3 years in a managerial role ;
  • Highly organized, conscientious and detail oriented;
  • Excellent Interpersonal Skills, Communications Skills;
  • Presentation, Negotiation and Leadership  Skills ;
  • Planning & Organization Skills;
  • Results and performance oriented, Proactive.
If you feel that you are up to the challenge and posses the necessary qualification and experience please send your resume and application letter indicating your experience and why you are the most suitable candidate for the role clearly quoting the job title to the address below. 

The deadline for application is Tuesday, 29th April,2014

The Head of Talent & Resourcing
Safaricom Ltd
Nairobi
Via E-mail to hr@safaricom.co.ke

Safaricom Enterprise Marketing Senior Manager Job in Kenya

We are pleased to announce the following within the Marketing Division.

Senior Manager, Enterprise Marketing
 
Ref: M_SMEM__APRIL _2014

In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:

Reporting to the HOD, Brand Marketing, role holder will drive growth in revenue and delivering sustained usage of new and commercialized products by ensuring sustained development of Go To Market (GTM) strategies that cover the entire commercial product portfolio for EBU.
The job holder’s key responsibilities will be to:
  • Be part of the formulation and delivery of the EBU marketing Strategy to ensure the company meets yearly corporate and business plan objectives;
  • Manage all Enterprise Business Unit Sponsorships and Promotional Activities in conjunction with the promotion and sponsorship team and ensure integration in overall company communication and brand strategy;
  • Approve all Enterprise Business Unit Advertising for all forms of media ;
  • Research and evaluate advertising performance and brand tracking ;
  • Ensure achievement of the set EBU CDI Index;
  • Ensure processes are aligned to ISO Standards and deliver quality and value to the business Unit ;
  • Manager staff within the section and their development to ensure improved performance ;
  • Management of the section budget and ensure that the expenditure is within the approved budget;
  • Preparation of weekly, monthly and adhoc reports to address specific issues. Providing value add analysis and insights;
  • Regulate and monitor content and  delivery of mobile promotional unit and brand activations  in conjunction with the media and activations manager ;
  • Design all Enterprise Business Unit  brand communications and ensure synergies are created between all communication mediums  and activities undertaken by Safaricom and Enterprise Business Unit ;
  • Living the Safaricom way of Speed, Simplicity and trust.
The ideal candidate should possess the following skills & competencies:
  • Bachelors Degree in Sales or Marketing;
  • At least 8 years hands on experience in brand marketing with at least 3 years in a managerial role ;
  • Highly organized, conscientious and detail oriented;
  • Excellent Interpersonal Skills, Communications Skills;
  • Presentation, Negotiation and Leadership  Skills ;
  • Planning & Organization Skills;
  • Results and performance oriented, Proactive.
If you feel that you are up to the challenge and posses the necessary qualification and experience please send your resume and application letter indicating your experience and why you are the most suitable candidate for the role clearly quoting the job title to the address below. 

The deadline for application is Tuesday, 29th April, 2014

The Head of Talent & Resourcing
Safaricom Ltd
Nairobi
Via E-mail to hr@safaricom.co.ke



Administrative Assistant Job in Kenya

We are seeking to hire Administrative Assistantwho will perform administrative and office support activities for multiple supervisors.
 
Qualification
 
Academic: Degree in Business Administration or any related field
 
Experience: 2 years in a busy environment
 
Other: Excellent writing and verbal skills

Duties and responsibilities

Duties may include fielding telephone calls, receiving and directing visitors, word processing, creating spreadsheets and presentations, filing, and faxing.
 

Extensive software skills are required, as well as Internet research abilities and strong communication skills.

Application

Interested candidates to send their applications to jobs@pataworks.com clearly indicating the position applied for on the subject line, on or before 7th May 2014.