Base Salary Plus Profit Sharing
Primary Duties:
· Must be really
Networked
· Use current network
to acquire Call Center Business for the company
· 5-7 years of
management experience in an inbound/outbound call center
· Develop and execute
against a 1-year plan focused on achieving business
· Identify the need
for, develop and implement changes to policies as needed
· Identify the need
for, develop plans to address, and implement changes to business processes as
needed
· Partner with
personnel to pro-actively forecast staffing needs based.
· Set expectations on
performance then monitor and hold direct reports accountable to those
expectations
· Daily reporting on performance
metrics, including an analysis of trends that impacted performance and action
plan(s) implemented to address those trends
· Quickly identify and
respond to unexpected trends in the business, primarily related to volume,
irregular operations or staffing challenges
· Demonstrate excellent
communication skills with internal and external customers
Education Preference:
· MBA Graduate
HR Manager specializing in
Call Center Agent recruitment
Responsibilities:
Responsibilities:
· Recruiting Call
center agents
· Experience in
Recruiting agents for Outbound Call Center Campaigns
· 5 Years working in a
call center especially Call Center handling International Campaigns
Requirements:
· Candidate must
possess at least a Bachelor's/College Degree in any field.
· At least 5 year(s) of
working experience in the related field is required for this position.
To
apply, send your CV to lydia@solusone.com by July 29, 2011.
Note: Only resumes with the following will be contacted:
Detailed description of experience, education and salary expectations.
Note: Only resumes with the following will be contacted:
Detailed description of experience, education and salary expectations.