Vacancy: Assistant Programme Officer (APO) – ICTs and Social Media Advocacy

The Kenya Human Rights Commission (KHRC) is a premier Non-Governmental Organization (NGO) which was founded in 1991 and registered in Kenya in 1994 with a mandate to entrench human rights and democratic values in the society. 

The KHRC envisions a human rights state and society with a mission to foster human rights, democratic values, human dignity and social justice. 

This vision and mission is driven by the goal and new mandate of enhancing human rights centred governance at all levels.

KHRC works at community level with human rights networks (HURINETS) across Kenya and links community, national and international human rights concerns.

Overall purpose of the job: To ensure a growing and emphatic online presence of the KHRC using various platforms including social media in sustaining human rights and democracy discourse.

Contractual Period: One year renewable contract based on performance and availability of funds

Reporting to: Deputy Executive Director

Key collaboration: Working closely with KHRC’s four thematic teams and the HURINETS

Key Duties and Responsibilities

1. Institutional Online Campaign

  • Carry out Social Media campaigns and day-to-day activities including:
  • Curating relevant content to reach various relevant online audiences
  • Developing content for various platforms
  • Monitoring, listening and responding to users in a “social” way while cultivating advocacy and finding solutions
  • Supporting offline through online advocacy and open stream for cross-promotions
  • Developing and expanding community and/or blogger outreach efforts.
  • Overseeing design (ie: Facebook Timeline cover, profile pic, thumbnails, ads, landing pages, Twitter profile, and blog);
  • Becoming an advocate for the Commission in Social Media spaces, engaging in dialogues and answering questions where appropriate;
  • Implementing a proactive strategy for capturing online traffic and trending discussion issues and responding accordingly;
  • Monitoring trends in Social Media tools, applications, channels, design and strategy that are relevant to human rights and governance;
  • Identifying and acting on threats and opportunities in user generated content surrounding the organization’s and sector programmes;
  • Monitoring effective benchmarks for measuring the impact of Social Media strategy in overall programme effectiveness.
2. Programme Implementation Support
  • Identifying and deploying applications and platforms that are relevant to programme implementation at various levels and supporting the roll-out of those new applications;
  • Ensuring cross thematic ICT linkages and complementarity in ICT-related work between the different programmes within the Commission and with the implementing partners (HURINETs);
  • Analyzing, identifying , advising and acting on topical and emerging ICT issues that require policy advocacy and research interventions;
  • Identifying and utilizing platforms for the KHRC to partner and engage with state and non-state actors on internet and rights issues at county, national, regional and international levels;
  • Providing relevant training in ICTs to staff and the HURINETs as may be necessary from time to time;
  • Providing relevant support to the HURINETs (project implementation partners) in the implementation of grant-supported projects and dealing with emerging ICT issues at all levels in the society;
  • Establishing and maintaining linkages with other ICT practitioners and online activists as may be necessary;
  • Performing any other relevant task as may be assigned.
Qualifications and Experience
  • BA in Communications, Anthropology, Sociology or any other relevant Social Science;
  • Possesses knowledge and experience in the tenets of traditional social marketing. Ability to use various smart applications;
  • In-depth knowledge and understanding of Social Media platforms and their respective participants (Facebook, Twitter, Yelp, Google+Local, YouTube, Instagram, Pinterest etc.) and how each platform can be deployed in different scenarios;
  • Understanding the social mobilization and organizing methodology of social media such as Facebook, Twitter and others;
  • Demonstrable ability to use/create blog such as BlogSpot and WordPress;
  • Sound knowledge and commitment to the promotion of integrity, good governance and anti-corruption;
  • Fairly good knowledge and understanding of understanding of the national, regional and international human rights and governance issues and mechanisms;
  • Experience sourcing and managing content development and publishing;
  • Good undertaking policy/legislative work and advocacy on ICTs and human rights issues.
Skills and Attributes
  • Demonstrated creativity and documented immersion in Social Media. (Give links to profiles as examples). Maintains a working knowledge of principles of SEO including keyword research. Highly knowledgeable in the principles of “Search and Social”.
  • Demonstrate the ability to combine the creative side of social marketing and the analytical side and be able to show results.
  • Ability to effectively communicate information and ideas in written and video format.
  • Be good at building and maintaining relationships, online and off.
  • Have good communication skills in English and Kiswahili both in writing and speaking.
How to apply:
 
If you believe you fit the profile, submit your application and CV detailing your suitability for the post and include a daytime telephone contact and three referees, preferably your current or previous line managers to recruitment@khrc.or.ke quoting the title of the position you are applying for in the subject line. 

The closing date for this position is on April 25, 2014.

Only shortlisted applicants will be contacted.



The Kenya Human Rights Commission (KHRC) is a premier Non-Governmental Organization (NGO) which was founded in 1991 and registered in Kenya in 1994 with a mandate to entrench human rights and democratic values in the society. 

The KHRC envisions a human rights state and society with a mission to foster human rights, democratic values, human dignity and social justice. 

This vision and mission is driven by the goal and new mandate of enhancing human rights centred governance at all levels.

Job Title: Information Technology Assistant
Department: Finance and Administration

Reporting to: Director Finance and Administration

Location: Nairobi

Overall Purpose: The Information Technology Assistant is responsible and accountable to the Director of Finance and Administration for planning, developing and implementing responsive strategies and systems for providing stable IT operations. 


This involves development, installation, troubleshooting, maintenance and upgrade of computer hardware, software, network infrastructure and backup systems to minimize downtime and any disruption to KHRC operations and programme activities. 

Other duties include, optimizing key functional areas, particularly the website, telecommunications and security surveillance systems as well as building staff capacity to support end users acquire skills and the proficiency needed to implement programme activities

Key Responsibilities
  • Develop, implement and evaluate strategic information technology plan and budget aligned to the KHRC’s strategic plan to support effective execution of programme activities
  • Develop planned and preventive maintenance programme for the KHRC’s computer hardware and related infrastructure
  • Analyze user requirements, procedures and problems in order to prepare plans and specifications for improving, upgrading and maintenance of computer network systems both hardware and software
  • Evaluate user requests for new, modified or updated software application programmes to determine feasibility and compatibility with current system
  • Manage the user access control procedures and processes, set-up user accounts and profiles and deal with password issues for staff changes, password resets, remote and wireless access authorisation
  • Review, test and evaluate both hardware systems and software programmes to determine their efficiency reliability and compatibility and recommend data communication systems
  • Initiate finding proposals and budgets for technology improvements. Also confers with suppliers and vendor and service providers to integrate computer technology environments to achieve organizational goals
  • Assess staff capacity, identify IT training needs and provide practical training to enable staff to acquire skills and proficiency in using computers to carry out their work
  • Troubleshoot and resolve both hardware and software problems, which includes computer network backbone, network switching systems and servers, antivirus system, content filtering software and other critical applications
  • Monitor, install, configure and upgrade computer hardware and software systems such motherboards, processors and memory
  • Liaise with service providers for installation and maintenance and upgrading KHRC computer network infrastructure including local/wide area networks, wireless, website and related IT systems
  • Develop and implement computer security measures and guidelines to safeguard information and databases against accidental or unauthorised access, modification, virus attacks and destruction of computer files by installing anti-virus computer safeguards including firewall configuration
  • Coordinate development, installation and maintenance of office and perimeter security surveillance system including video monitoring, alarms and electronic doors
  • Manage, evaluate and install adequate computer backup and disaster recovery and business continuity strategies and systems are in place and reviewed regularl
  • Maintain an inventory of all computer hardware and software, including telecommunication equipment and other devices ensuring compliance with KHRC policy
  • Conduct IT risk assessments for software applications and computer installation and implement security strategies to manage the identified risks
  • Facilitate external IT audits including penetration testing to determine the adequacy of IT controls and implement recommendations made to improve compliance and mitigate risks
Required Qualifications and Job Competencies
  • Diploma in computer science or information technology from an accredited college/university
  • N+ Network Support Skills Certification
  • Cisco Certified Network Associate (CCNA)
  • Microsoft Certified Systems Engineer (MCSE) an asset
  • Minimum 2 years of relevant working experience in network administration, helpdesk administration and computer security preferably in the non-profit sector
  • Skilled in the use of a wide range of software applications including windows operating systems, database administration, printers, networking, antivirus, servers, Wi-Fi and networking
  • Demonstrated diagnostic and troubleshooting skills to resolve complex software and hardware problems including maintenance and routine repair of a range of IT equipment and systems.
  • Personal integrity and excellent communication skills, both orally and in writing
  • Ability to work with minimum supervision, willingness to work extended periods time and meet tight deadlines.
  • Ability to work under-pressure and respond positively to feedback and differing points of view
How to apply:
 
If you believe you fit the profile, submit your application and CV detailing your suitability for the post and include a daytime telephone contact and three referees, preferably your current or previous line managers to recruitment@khrc.or.ke quoting the title of the position you are applying for in the subject line. 

The closing date for this position is on April 25, 2014. 

Only shortlisted applicants will be contacted.
Position: Chief of Party

Place of Performance: Nairobi based with travel to Somalia

Overview of CTG Global: CTG Global is a Personnel Management Service Company specialised in Recruitment, Management Consultancy, and Human Resources in countries experiencing or emerging from armed conflict, natural disasters, or acute social and economic crisis worldwide. 

CTG Global provides tailored personnel management support enabling a growing number of public and private sector agencies and individuals to achieve their objectives in complex and challenging environments. 

CTG Global clients currently comprise UN agencies, non-government organizations (NGOs), and different corporate organisations such as security companies.

Overview of the Position: Nairobi-based, full time Chief of Party (COP) who will travel to Somalia, as necessary, to manage the entire project and ensure that quality standards and schedules are met. 


The COP will define and manage overall requirements: including staffing, and cost and quality control of all tasks and assignments undertaken to achieve the objectives the project.

General Functions
  • Serving as the main point of contact between our client and the Contractor and reporting to both.
  • Ensuring effective and efficient performance for all aspects of this contract and overseeing all quality control and reporting.
  • Interacting professionally with senior Mission, Embassy, and government officials.
Essential Experience
  • At least 10 years’ of experience in international development, including experience and/or technical knowledge in managing, monitoring and evaluating multi-million dollar development projects.
  • Prior experience in a high threat environment.
  • At least three years of experience as a COP, demonstrating professional interaction with senior U.S. and foreign government officials.
  • Prior experience in supervising long-term field staff and short-term U.S., third country, and local experts in the area of monitoring and evaluation.
  • A graduate degree in the field of management, international development or a related technical field, or a bachelor’s degree and five years’ experience in addition to the required minimums.
  • Must reflect significant experience and success in dealing with the activity areas, such as the USAID Project Cycle, management of field monitoring and verification, evaluation design, empirical and statistical analysis, working in challenging political environments, environmental compliance, and using and managing development information systems
  • Must be able to work comfortably with many types of people, from our client’s representatives and senior-level GOK officials to NGO representatives to community service organizations and project participants.
Languages: Fluent and excellent writing skills in English
 
How to Apply:
 
Interested candidates should submit their CV along with their application letter via e-mail to careers@ctgglobal.com with reference to “BHJOB2678_472” in the subject line.

Closing date: 15 May 2014

Short-listed candidates will be contacted for an interview.
Position: Senior Analysis, Monitoring & Evaluation (A, M&E) Advisor

Place of Performance: Nairobi based with travel to Somalia

Overview of CTG Global: CTG Global is a Personnel Management Service Company specialised in Recruitment, Management Consultancy, and Human Resources in countries experiencing or emerging from armed conflict, natural disasters, or acute social and economic crisis worldwide. 

CTG Global provides tailored personnel management support enabling a growing number of public and private sector agencies and individuals to achieve their objectives in complex and challenging environments.

CTG Global clients currently comprise UN agencies, non-government organizations (NGOs), and different corporate organisations such as security companies.

Overview of the Position: Must maintain a Nairobi-based, full time A,M&E Advisor to design and oversee the implementation of evaluations, analyses, designs and assessments, and the full review, revision and maintenance of the Office PMP, Project M&E Plans, and IP M&E Plans. 


This must include the design of evaluation methodologies and participatory data collection methods and protocols for both performance and impact evaluations.

General Functions
  • Oversee production and ensure quality of all assessments, analytical reports, and evaluations.
  • Advise the Somalia Office in updating the Office PMP to align with the new strategy and create project log frames and M&E Plans for the Somalia Office, in compliance with ADS 203.
  • Design and manage collection of baseline data at the IR and DO levels.
  • Design and oversee training of our client’s staff and IPs in performance management concepts and processes; standardization of partner M&E Plans, work plans, and quarterly reports; and verification of partner data quality.
  • Advise all IPs on the creation of aligned log frames and M&E Plans for their activities.
  • Assist technical staff to review and revise the intermediate results in their results frameworks, as necessary, for more effective implementation and monitoring.
  • Periodically review and discuss indicators and reporting with IPs and COR/AORs, and help operationalize indicators by assisting technical staff with definitions, data collection, and data analysis.
  • Provide technical assistance and training, as needed, for our client, IP and government counterpart staff (to the extent they are involved in USG projects).
Essential Experience
  • At least 10 years of overseas experience in international development designing and managing evaluations (impact and performance), analyses and assessments, including the design of the evaluation methodology, participatory data collection methods and protocols, and data verification techniques.
  • Prior experience in a high threat environment.
  • At least seven years of demonstrated experience developing performance management plans, monitoring project implementation, and verifying data from large development projects.
  • A graduate degree in the field of evaluation, international development or a related technical field, or a bachelor’s degree and five years’ experience in addition to the required minimums.
  • At least seven years of experience recruiting, forming and successfully managing teams, and ensuring the quality of their products.
  • Must reflect significant experience and success in dealing with the activity areas, such as the USAID Project Cycle, management of field monitoring and verification, evaluation design, empirical and statistical analysis, working in challenging political environments, environmental compliance, and using and managing development information systems
  • Must be able to work comfortably with many types of people, from our client’s representatives and senior-level GOK officials to NGO representatives to community service organizations and project participants.
Languages: Fluent and excellent writing skills in English

How to Apply:
 
Interested candidates should submit their CV along with their application letter via e-mail to careers@ctgglobal.com with reference to “BHJOB2678_473” in the subject line.

Closing date: 15 May 2014

Short-listed candidates will be contacted for an interview.



Position: Monitoring and Verification (M&V) Manager 

Place of Performance: Nairobi based with travel to Somalia

Overview of CTG Global: CTG Global is a Personnel Management Service Company specialised in Recruitment, Management Consultancy, and Human Resources in countries experiencing or emerging from armed conflict, natural disasters, or acute social and economic crisis worldwide. 

CTG Global provides tailored personnel management support enabling a growing number of public and private sector agencies and individuals to achieve their objectives in complex and challenging environments.

CTG Global clients currently comprise UN agencies, non-government organizations (NGOs), and different corporate organisations such as security companies.

Overview of the Position: Maintain a full-time Nairobi-based, M&V Manager to undertake activity-level monitoring and verification of results in the field in order to ensure that all of our client’s implementing partners’ data are complete, accurate, and consistent with agreements and reports, and with our client’s regulations.

General Functions

  • Establish protocols for, and train and manage teams of regional field-based monitors that will become familiar with all Office activities and visit activity sites to monitor and report on:
  1. activity performance against reported results;
  2. partner data collection methods and quality;
  3. activity-level environmental compliance and mitigation measures, as required in ADS 204 and activity/project Initial Environmental Evaluations (IEEs) and Environmental Reviews (ERs),
  • Based on the above, provide real-time, flexible, activity-level data analyses and reporting to AOR/CORs.
Essential Experience
  • A graduate degree in the field of evaluation, international development or a related technical field.
  • At least seven years of international experience in the management, monitoring and evaluation of development programs, including experience developing monitoring tools, and training and managing staff in effective use of those tools.
Languages: Fluent and excellent writing skills in English

How to Apply:
 
Interested candidates should submit their CV along with their application letter via e-mail to careers@ctgglobal.com with reference to “BHJOB2678_474” in the subject line. 
 
Closing date: 15 May 2014
 
Short-listed candidates will be contacted for an interview.
Position: Communications and Website Advisor 

Place of Performance: Nairobi based with travel to Somalia 

Overview of CTG Global: CTG Global is a Personnel Management Service Company specialised in Recruitment, Management Consultancy, and Human Resources in countries experiencing or emerging from armed conflict, natural disasters, or acute social and economic crisis worldwide. 

CTG Global provides tailored personnel management support enabling a growing number of public and private sector agencies and individuals to achieve their objectives in complex and challenging environments. 

CTG Global clients currently comprise UN agencies, non-government organizations (NGOs), and different corporate organisations such as security companies.

Overview of the Position: Nairobi-based, full time Communications and Website Advisor to provide Information Dissemination and Public Education services

General Functions

  • Communications Advisor will sit in the office space, but will be expected to frequently coordinate with our client and IP staff at their locations; some of which are in Nairobi and some in Somalia.
  • The Advisor may need to travel to Somalia, but not more than six trips annually given the number of other Contractor staff who will be visiting activity locations frequently and can collect required information.
Essential Experience
  • A graduate degree in the field of communication, journalism, international development or a related field, or a bachelor’s degree and five years’ experience in addition to the required minimums.
  • At least five years of experience in strategic communications, public relations, or communications for development; preference given for overseas experience.
  • Demonstrated experience producing written products such as articles, reports, fact sheets, proposals, speeches, success stories, press releases, web site content, Facebook, Twitter and YouTube content, managing VIP visits, and/or coordinating press relations and press seminars.
  • Excellent computer skills in Microsoft Office Suite at a minimum are required for effectively operating in this position.
  • Demonstrated experience managing and posting content to websites.
Languages: Native English speaker preferred

How to Apply:
 
Interested candidates should submit their CV along with their application letter via e-mail to careers@ctgglobal.com with reference to “BHJOB2678_475” in the subject line. 
 
Closing date: 15 May 2014
 
Short-listed candidates will be contacted for an interview.



Position Management: Information Systems (AMIS) Advisor

Place of Performance: Nairobi based with travel to Somalia 

Contract Duration: 01 Year 

Overview of CTG Global: CTG Global is a Personnel Management Service Company specialised in Recruitment, Management Consultancy, and Human Resources in countries experiencing or emerging from armed conflict, natural disasters, or acute social and economic crisis worldwide. 

CTG Global provides tailored personnel management support enabling a growing number of public and private sector agencies and individuals to achieve their objectives in complex and challenging environments. 

CTG Global clients currently comprise UN agencies, non-government organizations (NGOs), and different corporate organisations such as security companies.

Overview of the Position: Nairobi-based, AMIS Advisor to manage the CH and the assessment of its utility to our client and IPs; S/he will perform an analysis of our client’s Somalia‘s programs and performance management needs—including external reporting requirements—and make recommendations on how the system might be improved.

General Functions

  • Ensure that servers administrative duties are performed, including installing and updating server patches/updates, monitoring server performance and usage, creating and deleting users, maintaining distribution lists and shared drives resources.
  • Ensure that Email systems are operational and accessible remotely and that global and local addresses and other parameters are updated and set up for optimum use; provide technical assistance to users on wireless communication devices and ensure that daily and weekly backup are performed and policies about backup and data are applied.
  • Provide guidance to offsite staff to efficiently manage their data on computer.
  • Troubleshoot problems and communicate with regional office in Nairobi, Kenya and ITSO/the organization.
  • Monitors system operations to ensure compliance with security requirements.
  • Plans, develops and conducts IT training programs on a wide range of advanced applications.
  • Provides on the job training tailored to the needs of computer users with varying experience.
  • Conducts analysis of hardware and software capabilities and makes recommendations as well as provide technical support in acquiring and applying the latest technology to program activities.
  • Actively participates in program planning and budgeting for all IT related activities and project equipment needs.
  • Provides technical expertise and on the job training to LES IT manager on site to build his technical expertise.
  • Provides technical support to implementing partners and the Ministry of Health for sponsored program activities.
Essential Experience
  • At least 10 years’ of professional experience in designing and maintaining management information and reporting systems, with at least three years’ of international experience.
  • A Master’s degree in information management or a related technical field.
  • Demonstrated experience successfully communicating with users to create systems that meet individual and organizational needs, and to gain adoption of those systems.
Languages: Fluent and excellent writing skills in English

How to Apply:
 
Interested candidates should submit their CV along with their application letter via e-mail tocareers@ctgglobal.com with reference to “BHJOB2678_476” in the subject line. 

Closing date: 15 May 2014

Short-listed candidates will be contacted for an interview.
CARE is seeking a talented Regional Security Manager (RSM) who will work to reduce the risks faced by CARE personnel, assets and programs operating in Country Offices (COs) through the provision of specialized, coordinated and focused safety and security preparedness and management support.  

S/he will develop a strong knowledge of CARE's programs and have a good understanding of humanitarian programme approaches and principles. 

S/he must demonstrate a high level of socio-cultural, political and economic understanding of the context in which we work and will develop and maintain a solid network of information on strategic regional developments that cold cause harm or influence CARE’s operations.

Regional Security Manager
Work Location: Kenya - Nairobi
 

Expected Travel: Greater than 50%
 
Language Requirement: English
 
Employee Duration: Active Full-Time
 
Type of Post: Accompanied - Family
 
Funding: Approved

The RSM will be required to travel extensively, including volatile and dangerous locations to assist COs in addressing deteriorating security, develop security plans, and provide technical assistance, as well as provide regional and country office specific assessments. 

S/he will be responsible for managing the operational security budget and provide the Security Director with regular reports on that.  

The RSM will establish and implement processes and systems for an effective security systems, drawing on best practices and will nurture a pro-active approach with country offices enhancing the culture of security within the organisation.

The RSM will be responsible for coaching the country office security focal points, lead the regional security focal point training as well as train and support general staff to ensure that all risks are minimized.

S/he will exhibit a high level of socio-cultural, political and economic understanding of the many contexts in which CARE works.  

S/he will also develop a solid working knowledge of CARE's program framework in order to provide guidance and direction for safety and security which supports CARE's vision and mission.

S/he will be required to work closely with the Regional Director in identifying priority area's and country offices and supporting those as may be required, through strong leadership, sound and professional advise and will act with integrity and respect.

Primary Responsibilities:
  • Assessments, Planning and Information Management
  • Develop procedures and protocols and assess Country Office Security Management
  • Act in a crisis
  • Coaching and capacity building
  • Administrative and financial management responsibilities
  • Perform other duties as assigned
Primary Skills:
  • Bachelor's Degree in a field related to humanitarian work or security risk management
  • 5 years experience in assisting international organizations in developing security strategies for their operations
  • 3 years experience working/living in developing countries
  • Strong assessment, evaluation, analysis and strategic planning skills
  • High level of experience in developing security related technical tools guidelines and systems
  • Excellent oral and written communication skills
  • Demonstrated ability to manage under stressful conditions
  • Political acumen and people skills
 How to Apply

Click here to apply online 

Please be aware that there may be job advertisements and offers that falsely state that they are from CARE. 

CARE does not charge a fee at any stage of the recruitment process (application, interview, meeting, processing, training, or any other such fees).

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