All Saints Cathedral Security Officer Job in Nairobi Kenya

Job Title: Security Officer

Reports To: Finance & Administration Manager

Location: All Saints Cathedral Church

General Purpose of the Job: To carry out Cathedral security risk assessment and audit in order to safeguard life and assets / property

Key Duties and Responsibilities

• Ensuring that all security equipments are operating well
• Developing a service level agreement with security firms and to ensure adherence by procuring the relevant reports
• Carrying out continuous  security audits and recommend measure necessary to enhance security
• Carrying out security and fire drills
• Conducting security awareness to all church members and the entire congregation
• Preparing monthly reports to management on all security matters
• Gathering security intelligence and using it improve Cathedral’s security
• Liaising with other security agencies and government bodies on security matters
• Proactively ensuring the protection of Cathedral’s property and assets

Position Specifications

• Diploma in Security Management – a degree will be an added advantage
• Born Again and committed Christian
• Over 5 years of experience in similar position
• Skilled in report writing and carrying out investigations
• Able to remain calm while working under pressure

How to Apply

Interested and qualified persons should send their application and detailed CV highlighting relevant experience with copies of academic and professional certificates, testimonials and names of three referees as well as details of current and expected remuneration, daytime telephone contact and address, to the address given below:

The Provost,
All Saints’ Cathedral,
P.O. Box 40539-00100 

Nairobi.

Or dropped at our offices 

on or before 2nd June 2014

All Saints’ Cathedral is an equal opportunity employer

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KENTRADE Business Analyst Job in Nairobi Kenya

The Kenya Trade Network Agency (KENTRADE) is a State Corporation under the National Treasury whose mandate is to implement, operationalize and manage the Kenya National Electronic Single Window System also known the Kenya TradeNet System as well as Trade Facilitation.

To fulfil our mandate we wishes to engage suitably qualified Kenyans who meet the requirements of Chapter 6 of the Kenya Constitution for the following positions:

Trade Facilitation Department
 

Position Title: Business Analyst

1 Post
 

Accountable to: Assistant Manager – Business Process Re-engineering
 

Purpose of the Job: Conduct business analysis and user needs in order to develop requirements documentation for the implementation of the National Single Window System and other applications projects for specified business units within KENTRADE. 

Working in conjunction with the business users and development teams, create and Execute application test scripts, scenarios, and test plans that validate initial business requirements.

Duties & Responsibilities

• Elicit requirements on trade facilitation from NESWS stakeholders using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis.
• Critically evaluate information gathered from the various stakeholders, reconcile anomalies, and decompose high-level information into details, abstract up from low-level information to a general understanding.
• Identify user requirements and distinguish user requests from the underlying real needs.
• Understand the business users’ requirements for information, features, and functions and communicate them to the rest of the application development teams.
• Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the following artifacts as needed: (Functional requirements, Business Requirements Document, Use Cases, GUI, Screen and Interface designs)
• Become a subject matter expert on trade facilitation data, processes, and business methodologies.
• Develop and execute plans to test and validate systems/applications and business requirements ‐ including developing user documentation, first draft of training materials, manual updates, and field communications
• Prepare training materials and conduct training for stakeholders on the use of the NESWS
• Counsel and advise NESWS users on system capabilities and processes
• Advise other departments affected by the development, maintenance, and implementation of all applicable systems
• Convert the requirements and design documents into a set of testing cases and scripts that can be used to verify that the system meets the client needs
• Execute or supervise the execution of those test cases and scripts.
• Undertake such other duties as may be reasonably required and which are consistent with the level of responsibility of this job role

Qualifications and Experience

• Possession of a Bachelor’s degree in Business Management, Commerce, Finance, International Business, Law or related field.
• Training in Business Process Re-engineering.
• At least 5 years relevant experience in logistics or trade facilitation within the country.
• Previous experience in training. 
• Exposure and experience in the use of ICT to automate business processes.
  Knowledge and experience of current issues concerning Trade Facilitation and the National Electronic Single Window process.
• A thorough understanding of trade related business processes in the country
• ICT & Microsoft Office Suite proficiency

All candidates are expected to possess the following:-

• Excellent communication skills both oral and written
• Ability to multi task with high stress tolerance levels.
• Strong work ethic with personal and professional Integrity.
• Good problem solving and analytical skills.
• Analytical and Reporting skills
• Customer focus and relationship building expertise
• Project Management experience.

How to Apply

Qualified and Interested candidates are requested to submit their applications, Curriculum Vitae, copies of certificates & testimonials, email and telephone contacts including names, telephone and email contacts of three (3) referees who must be familiar with the candidates previous work experience.

Applications should be addressed as detailed below and be sent by post, hand delivery or email so as to be received not later than 5.00 pm on Friday May 30, 2014. 

The Chief Executive Officer 
Kenya Trade Network Agency 
1st Floor, Embankment Plaza 
Longonot Rd - Upper hill 
P.O. Box 36943-00200 
Nairobi

eMail: vacancies@kentrade.go.ke 

KENTRADE is an Equal Opportunity Employer 

Canvassing will lead to automatic disqualification

Only shortlisted candidates will be contacted

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KENTRADE Database Administrators Jobs in Nairobi Kenya

The Kenya Trade Network Agency (KENTRADE) is a State Corporation under the National Treasury whose mandate is to implement, operationalize and manage the Kenya National Electronic Single Window System also known the Kenya TradeNet System as well as Trade Facilitation.

To fulfil our mandate we wishes to engage suitably qualified Kenyans who meet the requirements of Chapter 6 of the Kenya Constitution for the following positions:

ICT Department

Database Administrator

2 Posts

Reports To: Assistant Manager, Applications 

Job purpose: Responsible for maintaining and implementing database related activities, security and establishes policies & procedures for complex database management against agreed SLAs to ensure database service availability and reliability. 

Duties & Responsibilities 

• Installing, testing and commissioning new versions of the DBMS, installing new applications and customizing existing applications. 
• Establishing users’ needs and monitoring user access and security; 
• Monitoring performance and managing parameters to provide fast query responses to front-end users; 
• Mapping out the conceptual design for a planned database in outline; considering both back-end organization of data and front-end accessibility for end-users;
• Refining the logical design so that it can be translated into a specific data model, further refining the physical design to meet system storage requirements;
• Maintaining data standards, including adherence to the relevant policies and acts;
• Writing database documentation, including data standards, procedures and definitions for the data dictionary (metadata);
• Controlling access permissions and privileges;
• Developing, managing and testing back-up and recovery plans as well as ensuring that storage, archiving, back-up and recovery procedures are functioning correctly;
• Ensure regular communication with technical, applications and operational staff to ensure database integrity and security;
• Undertake such other duties as may be reasonably required and which are consistent with the level of responsibility of this job role. 

Qualifications & Experience 

• Bachelor’s Degree in Computer Science, Information Technology, Electrical Engineering or related field form a recognized institution. 
• Thorough knowledge on SQL, RDBMS, Object oriented and XML DBMS fundamentals
• Certification as an Oracle DBA and Certification as an Oracle Certified Professional is mandatory. 
• Proven knowledge and understanding of Operating System fundamentals especially UNIX and Oracle Solaris.
• At least six (6) years’ experience in a multi-disciplined and busy IT environment in a medium to large scale organization with strong background in service delivery and operational support.
• Practical and proven experience in Symantec NetBackup and Oracle Storage systems.
• Experience with integration and support of backup software.
• Understanding of data management tools and techniques.
• Good knowledge and experience in the use of the Incident / Change and remote management tools, processes and applications.
• A good understanding of database architecture, software and database management systems.
• The ability to work under pressure and to meet strict deadlines as an appreciation of wider business demands.

All candidates are expected to possess the following:-

• Excellent communication skills both oral and written
• Ability to multi task with high stress tolerance levels.
• Strong work ethic with personal and professional Integrity.
• Good problem solving and analytical skills.
• Analytical and Reporting skills
• Customer focus and relationship building expertise
• Project Management experience.

How to Apply

Qualified and Interested candidates are requested to submit their applications, Curriculum Vitae, copies of certificates & testimonials, email and telephone contacts including names, telephone and email contacts of three (3) referees who must be familiar with the candidates previous work experience.

Applications should be addressed as detailed below and be sent by post, hand delivery or email so as to be received not later than 5.00 pm on Friday May 30, 2014. 

The Chief Executive Officer 
Kenya Trade Network Agency 
1st Floor, Embankment Plaza 
Longonot Rd - Upper hill 
P.O. Box 36943-00200 
Nairobi

eMail: vacancies@kentrade.go.ke 

KENTRADE is an Equal Opportunity Employer 

Canvassing will lead to automatic disqualification

Only shortlisted candidates will be contacted

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KENTRADE Systems Administrators Jobs in Nairobi Kenya

The Kenya Trade Network Agency (KENTRADE) is a State Corporation under the National Treasury whose mandate is to implement, operationalize and manage the Kenya National Electronic Single Window System also known the Kenya TradeNet System as well as Trade Facilitation.
 

To fulfil our mandate we wishes to engage suitably qualified Kenyans who meet the requirements of Chapter 6 of the Kenya Constitution for the following positions:
 

ICT Department

Systems Administrator 

3 Positions

Reports To: Assistant Manager - Data Centre 

Job Purpose: The System Administrator (SA) is responsible for installation / configuration, operationalization, maintenance, performance, security and availability of systems hardware, software and related application components. 

The role involves the design, implementation and maintenance of systems as well as providing 24/7 support to users, partner agencies and clients. 

Duties & Responsibilities 

• Installation, configuration and optimization of operating systems. 
• Providing first line support to users, partner agencies and clients 
• Applying OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. 
• Configure and add new services as need arise.
• Developing, testing, documenting, implementing and enhancing of backup and recovery procedures as well as application of change-management procedures and activities.
• Managing user accounts.
• Designing, setup and configuring of complex Multi-Server environments i.e. Virtualisation, SUN Solaris, Linux, and Windows systems.
• Design, development, testing and documenting scripts and routines as needed for enhancing and automating Administrative Applications monitoring and management.
• Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary. 
• Create and maintain comprehensive documentation for all implemented systems.
• Monitoring the performance of systems and related services. 
• Notes trends and initiates appropriate action when necessary.
• Designing solutions to resolve system related business challenges, meet user requirements, and streamline system workflows.
• Research and recommend innovative, and where possible automated approaches for system administration tasks.
• Undertake such other duties as may be reasonably required and which are consistent with the level of responsibility of this job role. 

Qualifications & Experience 

• Bachelor’s degree in ICT, Computer Science, Information Technology, Electrical Engineering or related field from a recognized institution.
• At least six (6) years’ experience in Systems Administration actively engaged in configuration and management of different systems platforms.
• Proven knowledge and understanding of Operating System fundamentals especially UNIX, Windows and Oracle Solaris.
• Experience in working with different data center hardware such as servers, storage and communication equipment.
• Practical and proven experience in working with and administrating systems on Oracle SOA, Weblogic, and Elixir as well as in administering Symantec Netback up and Oracle Storage systems.
• Membership to a relevant professional institution is desirable. 
• Project management experience is an added advantage.

All candidates are expected to possess the following:-

• Excellent communication skills both oral and written
• Ability to multi task with high stress tolerance levels.
• Strong work ethic with personal and professional Integrity.
• Good problem solving and analytical skills.
• Analytical and Reporting skills
• Customer focus and relationship building expertise
• Project Management experience. 

How to Apply

Qualified and Interested candidates are requested to submit their applications, Curriculum Vitae, copies of certificates & testimonials, email and telephone contacts including names, telephone and email contacts of three (3) referees who must be familiar with the candidates previous work experience.

Applications should be addressed as detailed below and be sent by post, hand delivery or email so as to be received not later than 5.00 pm on Friday May 30, 2014. 

The Chief Executive Officer 

Kenya Trade Network Agency 

1st Floor, Embankment Plaza 

Longonot Rd - Upper hill 

P.O. Box 36943-00200 

Nairobi

eMail: vacancies@kentrade.go.ke 

KENTRADE is an Equal Opportunity Employer 

Canvassing will lead to automatic disqualification

Only shortlisted candidates will be contacted

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Nation Media Group Procurement Officer and Transmission Engineer Jobs in Kenya

Nation Media Group is the largest independent media house in East and Central Africa with operations in print, broadcast and digital media. 

It attracts and serves unparalleled audiences in Kenya, Uganda, Tanzania and Rwanda. 

We are seeking to recruit highly motivated individuals for the following positions:

Procurement Officer
Job Ref: HR-PO-05-2014
 

Reporting to the Procurement Manager and working closely with other teams within the organization, the key result areas for this position will include:
 

Key responsibilities:

• Effective sourcing of goods and services, both locally and internationally, as per laid down procedures for company use and eventually selling/disposing to customers;
• Managing supplier/ customers relations;
• Monitoring market trends;
• Ensuring timely supply of quality goods and services.

Qualifications, experience and skills:

• Bachelor’s degree in business management;
• Diploma in CIPS or other relevant professional certifications;
• At least 3 years work experience in a similar role in a reputable organization;
• Excellent interpersonal, communication and negotiation skills;
• High degree of integrity and honesty;
• Ability and readiness to work long hours;
• Result driven and a team player;
• Willingness to learn and use SAP Materials Management module.

Transmission Engineer
Job Ref: HR-TE-05-2014
 

The Transmission Engineer will report to the Technical Manager and will be responsible for ensuring quality transmission and reception of Nation Media Group’s radio and television stations.
 

Key responsibilities:

• Plan preventive maintenance for approval and implement the approved schedules;
• Carry out corrective maintenance on the transmission equipment during breakdown ensuring that all broadcast stations are on air for 24/7/365;
• Recommend ways and means of improving efficiency (improvement maintenance) of utilisation of existing transmitter equipment at all the stations;
• Coordinate new projects in transmitter stations. This includes coordination and management of contractors;
• Continuously monitor the radio and television signals with a view to resolving any transmission problems arising thereof;
• Predict and ensure proper stock level of spares required;
• Be available 24/7 to attend to emergencies;
• Working independently with little or no supervision to achieve the set targets for maximum turn around for resolution of complaints & faults.

Qualifications, experience and skills

• Bachelor’s degree in telecommunications/electronics + IT or diploma from a Communication Institute / Electronics + IT;
• At least 3 years’ technical experience preferably in broadcasting;
• Knowledge of both Radio & TV Transmitter systems;
• Knowledge of satellite (SCPC & VSAT) systems;
• Must have excellent analytical, inter-personal and communication skills.

These positions offer excellent career growth opportunity and a competitive remuneration package. 

If you meet the above criteria, apply online athttp://careers.nationmedia.com before 22nd May 2014.

Only shortlisted applicants shall be contacted.

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CITAM Jobs in Kenya

CITAM has vacancies in the following positions

1. Head of Education Services

2. Security Manager

3. Resource Mobilization Officer

4. Assistant Projects Manager

5. Production Assistant-Hope Media-Radio

6. Marketing Executives - Hope Media-Radio

7. Creative Designer - Hope Media

8. TV studio operator - Hope Media-TV.

For detailed profiles and requirements visit the recruitment portal

http://careers.citam.org

Register and apply not later than Friday, 23rd May 2014.

All those interested and qualified are encouraged to apply.

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Qualified People Needed for a Catering and Camp Management Project jobs in Somalia

Qualified People Needed for a Catering and Camp Management Project in Somalia

Project Manager (Code 001):

• Must be a high qualified Project Manager.
• Very good experience in remote-sites and multi-sites projects
• Good experience in similar projects, involving management of catering, security, maintenance, medical
• Experience Managing subcontractors, 10+ years’ experience in a fast paced, Operations / inventory based environment. 
• Previous experience in managing operations in remote locations is mandatory.

Logistics Manager (Code 002):

• To plan, implement and control the efficient, effective forward and reverse flow and storage of goods, services and related information between the point of origin and the point of consumption in order to meet customers’ requirements. 
• Master’s degree in Logistics and Supply chain Management preferred. 
• Minimum 7-8 years of relevant warehouse experience.

Trauma Medics - 4 (Code 003):

• To provide optimal care for injured patients.
• Must be certified.

Head Chef (Code 004):

• Manage the kitchen and the kitchen staff. 
• Certificate in Food Production and Kitchen training. 
• Diploma or equivalent in food hygiene. 
• Previous experience in managing a camp kitchen

Administration and Finance Officers - 3 (Code 005):

• With 2-3 years of relevant experience and Qualification.

Chefs - Multi Cuisine – 20 (Code 006):

• Must have experience in cooking multi cuisines for 200+ people.

Bakery Staff – 20 (Code 007):

• 4 – 6 years of relevant experience in managing/working in a bakery

Maintenance Team (Code 008): 

• Required Maintenance Supervisors, Bricklayers (2), Plumber/ Sewage (5), carpenter / handymen (6), HVAC -Air con (4), Electricians (4).

Camp Manager (Code 009):

• responsible for running and supervising the worker’s accommodation

Security Supervisors (Code 010):

• with 8-10 years of relevant experience

Other Positions (Code 011):

• Guard Commander, 
• Junior Cooks, 
• cleaners and Kitchen staff
  Vehicle Mechanics, 
• Drivers, 
• Security Guards 

( 6 each)
 

We offer excellent package. 

Please mention the code in subject line and send us your CV in word format at hrmgd14@gmail.com, mentioning your current/ expected salary and notice period. 

Please note all positions are single status positions, based in Somalia. 

Only shortlisted candidates will be contacted.

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UNAIDS Policy & Strategy Adviser Job in Nairobi, Kenya

UNAIDS Vacancy No: 1/2014
 

Functional Title: Policy & Strategy Adviser
 

Grade: NOC
 

Org. Unit: UNAIDS Kenya Office
 

Reporting to: UNAIDS Country Director
 

Date of Issue: 16 May 2014
 

Duty Station: Nairobi, Kenya
 

Functions / Key Responsibilities: Reporting to the UNAIDS Country Director, the Policy and Strategy Adviser will work in collaboration with national and county partners to ensure HIV strategies and policies are developed across key sectors. 

At devolved level, the adviser will support strategic planning in key counties and the dissemination and implementation of policies and strategies. 

In addition, the adviser will provide technical support for leadership in planning, financing and coordination of the AIDS response within the devolved government primarily through:

• Providing technical advice on policy direction to the UNAIDS country office, national and county governments;
• Support process to plan, budget, coordinate and build HIV response management and coordination at the county level;
• Provide leadership, strategic policy direction and technical support to processes that will result in effective implementation of the AIDS response at devolved level.

Detailed functions, key responsibilities and competences can be found at the link below:
 

http://www.ke.undp.org/content/kenya/en/home/operations/procurement/unaids-policy---strategy-adviser.html

Post Requirements
 

Education: First university degree in public policy, public administration, political science, finance,
accounting, or related fields.
 

Experience:  

• A minimum of four to five years’ experience in the development, planning and programming and monitoring and implementation of technical programmes in governmental and international institutions. 
• High level expertise in governance, public administration, policy, and/or planning. 
• Experience and proven ability to analyze, provide technical advice, transfer knowledge, and provide leadership on policy development and implementation processes. 
• Demonstrated analytical skills to synthesize policy document and provide practical recommendations.

Language: Essential: Advanced knowledge of English with knowledge of the local language.
 

Interested persons are kindly requested to send applications, including a letter of interest, curriculum vitae and updated P11 form (available at the link provided) to the address below. 

Please quote vacancy number and position title on the envelope.
 

UNAIDS Kenya
Block M, Middle Level
P.O. Box 30218 – 00100
Nairobi – Kenya
 

Please note that:

• Applications received after the closing date will not be considered.
• Only those candidates that are short-listed for interviews will be notified.
• UNAIDS is an equal opportunity employer which strives to achieve overall balance in its staffing patterns.

Closing date for applications is 13 June 2014

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CfC Life Group Life Officer Job in Kenya

CfC Life: We are a leading insurance services Company affiliated to Liberty Group, a wealth management Company represented in 14 African Countries with a focus of making a difference in our Customer’s Lives. 

We believe in responding to the changing consumer and market needs through innovative solutions and technologically efficient processes.

To help us advance this goal, we are seeking talented, self motivated and skilled individuals of high personal integrity to fill the position below:

Group Life Officer
 

Reporting to: Team Leader  

Main Purpose of the Job: To execute the required schemes administration/servicing and financial processes of all related insurance, risk, data requirements relevant to our Group Life business and to provide high service levels to clients.

Key Responsibilities

• To provide medical analysis critical for decision making towards underwriting acceptance terms in line with Company underwriting policies, procedures and guidelines by assessing the medical reports and computing results for appropriate premium rating
• To liaise with doctors/clinics in our panel and lead reinsurers for risk assessment and rating of substandard lives.
• To ensure a culture of effective and efficient service delivery to customers within Group Life team to ensure customer retention and satisfaction.
• To provide technical support to Group Life Schemes distribution channels to enhance business acquisitions to meet organizational growth objectives. 
• To implement internal audit findings and recommendations to ensure compliance with relevant rules and regulations.
• To maintain clients data and records securely and confidentially for ease of accessibility and reference as appropriate
• To implement the credit control policy within Group Life Schemes to ensure revenue collection.
• To effectively improve the risk exposure to deliver greater shareholder value within set limits
• To maintain and promote effective internal and external stakeholder relationships
• To provide relevant and accurate management information to all relevant stakeholders in order to support business growth objectives
• To remain abreast of industry trends and initiatives to improve organisational effectiveness

Requirements
 

Education

• Bachelor degree in a  Business related field)     
• progress in ACII/ FCII, AIIK/FIIK/ FLMI will be advantage (desirable)

Experience

• Minimum 1 year in a Group Life Business

Job Knowledge

• Knowledge of broker distribution channel 
• Knowledge of Insurance products 
• Knowledge of Insurance Act and other legislation relevant to insurance 
• Knowledge of Group Life systems (Everest, SAP, Sun)
• Group Process understanding
• Risk Awareness
• Basic Accounting and Financial Administration Principles
• Basic understanding of the practise of long term insurance
• Knowledge of medical and financial underwriting 

Job Related Skills

• Interpersonal Skills
• Communication Skills 
• Negotiation Skills 
• Analytical Skills
• Process understanding, Insurance process knowledge and Business management knowledge

Technical Job Competencies

• Group Life Administration
• Data Analysis, data integrity
• Service Delivery

How to Apply

If you meet the above requirements please send a detailed and updated CV, Copies of relevant certificates, details and contacts of three professional references to hr@cfclife.co.ke   

or send a hard copy to reach the undersigned by 23 May 2014. Please remember to include your preferred location.

The Human Resource Department
P.O. Box 30364 – 00100 

Nairobi

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Royal Media Services Digital Reporter Job in Kenya

Royal Media Services Limited is the home of the leading media brands in Kenya today and award winning local content. 

The media house has moved from strength to strength in commanding a huge success of its brands. 

Royal Media Services Limited is an umbrella of fourteen radio stations and the leading Television Station in Kenya, Citizen TV. The radio stations include 10 vernacular stations and 2 national stations. 

Royal Media Services Limited wishes to recruit suitably qualified and experienced people for the position below:

Digital Reporter

Job Reference Number:- HR-DR-05-2014

Royal Media Services Limited is seeking to recruit a highly qualified person for the above position. 

The job holder will be responsible for generating online news content for the Company. 

The ideal candidate will manage the Company’s Online News platforms under the Digital Editor. 

He/she will provide news stories, features and other news related articles to strengthen the Company’s online news platforms.

The Digital Reporter’s role will include the following:-

• Aid in generating news stories for all online platforms;
• Proof-read all online stories before submitting copy to the editor;
• Update various news platforms with edited copy
• Acquire, verify & break news stories on all Online News platforms;
• Liaise with other reporters on daily stories & duties;
• Execute the online news agenda for the day;
• Moderate comments on all Online News platforms;
• Run social media updates for prime time news;
• Monitor feedback for the specified Prime Time Shows off-air.

Skills and Personal Attributes

• Must have excellent communication & writing skills;
• Must have strong analytical skills;
• Understand Media Laws & Media Ethics;
• Must be self driven, assertive, punctual & organized;
• Must have a nose for news, knowledgeable & pay keen attention to detail;
• The ideal candidate must have a working knowledge of online technology and online news best practices and an appreciation of the business processes, protocols and controls;
• Demonstrate a  professional approach and appearance including enthusiasm, drive, commitment, honesty, trust and loyalty; and
• Must keep abreast of evolving trends through continuing professional education in the area of digital platforms.

Academic and professional Experience

• University Graduate in Communication or another related field from a recognized University. Masters degree in Communication or its acceptable equivalent will be an added advantage.
• Must have a certificate in computer studies.
• Over 2 years experience in a newsroom; 1 of which must be at a reputable organization under a digital editorial portfolio.

If you qualify, please send your application and resume to: recruitment@royalmedia.co.ke

Closing date will be Friday 23rd May 2014. 

Only shortlisted candidates will be contacted.

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Royal Media Services Customer Service Assistant Job in Kenya

Royal Media Services Limited is the home of the leading media brands in Kenya today and award winning local content. 

The media house has moved from strength to strength in commanding a huge success of its brands. 

Royal Media Services Limited is an umbrella of fourteen radio stations and the leading Television Station in Kenya, Citizen TV. The radio stations include 10 vernacular stations and 2 national stations. 

Royal Media Services Limited wishes to recruit suitably qualified and experienced people for the position below:

Customer Service Assistant

Job Reference Number:- HR-CSA-05-2014

Royal Media Services Limited is seeking to recruit a highly qualified person for the above position. 

The job holder will be responsible for ensuring that all customers, consumers and prospects are handled in a friendly and professional manner, and to administer product support and query resolution to customers at all levels.

The Customer Service Assistant Position will include the following:-

• Receive and resolve emails, official letters, telephone calls, SMS and walk in customer queries.
• Escalate customer queries to the relevant job roles where necessary.
• Create a record of all customers and referrals.
• Make contact with RMS customers and consumers by email, telephone calls, SMS and social media within the specified turnaround time.
• Actively oversee internal SMS activations and offer relevant internal support.
• Complete call logs and reports.
• Handle traffic generated from commercial led activations and ensure prizes have been distributed to legit winners within the shortest time possible.

Skills and Personal Attributes

• Excellent communication skills.
• ICT literate.
• High levels of integrity.
• Familiar with customer care trends in the market.
• Organised.
• Pleasant and Friendly.
• Consistent and Reliable.
• Responsive.
• Fair and Objective.
• Resilient.
• Diplomatic at all times.

Academic and professional Experience

• University Graduate in Communication, Marketing  or any other related field from a recognized University.
• At least 2 years experience in Marketing or Customer Care.

If you qualify, please send your application and resume to: recruitment@royalmedia.co.ke

Closing date will be Friday 23rd May 2014. 

Only shortlisted candidates will be contacted.

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Royal Media Services Programmes Acquisition Executive Job in Kenya

Royal Media Services Limited is the home of the leading media brands in Kenya today and award winning local content. 

The media house has moved from strength to strength in commanding a huge success of its brands. 

Royal Media Services Limited is an umbrella of fourteen radio stations and the leading Television Station in Kenya, Citizen TV. The radio stations include 10 vernacular stations and 2 national stations. 

Royal Media Services Limited wishes to recruit suitably qualified and experienced people for the position below:

Programmes Acquisition Executive

Job Reference Number:- HR-PAE-05-2014

Royal Media Services Limited is seeking to recruit a highly qualified person for the above position. 

The job holder will be responsible for assisting the Programmes Acquisition Manager with ensuring the efficient management of the process of acquisition of externally produced content for Citizen Television.

The Programmes Acquisition Executive Position will include the following:-

• Adopts the usage of verifiable research to support the programmes acquisition function.
• Follow up on content contractual terms and agreements within agreed upon territories.
• Ensuring seamless inventory management of all content.
• Managing the material download process in coordination with the relevant internal teams.
• Constantly scans the environment with a view to appreciating industry dynamics on opportunities and threats.
• Close working relationship with the commercial teams and relay market feedback.
• Commercial presentations accompaniments to facilitate sponsorship and revenue tie-in to content.
• Coordinating internal supplier payments versus material acquisition.
• Coordination of promotional material and linking to promos department for timely and regular promotion of content.
• Coordination of updating and disbursement of our EPG schedules to our relevant publics.

Skills and Personal Attributes

• A clear understanding of the existing as well as potential environment industry dynamics.
• Market led approach to business.
• Project management skills.
• Understands consumer insights well.
• Intelligent risk taker.
• Proactive and self driven.
• Strong interpersonal skills
• Influential without authority.
• Self contained, reliable and adaptable person.
• Positive attitude.

Academic and professional Experience

• University Graduate in Business or another related field from a recognized University.
• At least 3 years experience in a within a busy Television  programming environment is a must.

If you qualify, please send your application and resume to: recruitment@royalmedia.co.ke

Closing date will be Friday 23rd May 2014. 

Only shortlisted candidates will be contacted.

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