RefugePoint seeks to fill the position of Community Development Assistant.

RefugePoint implements a variety of urban protection programs for refugees and asylum seekers in Nairobi.

RefugePoint’s urban program utilizes a comprehensive case management approach, providing holistic care to vulnerable refugee individuals and families through interventions including individual and group counseling, food assistance, access to safe shelter, education support, access to healthcare, and various protection services.

The organization endeavours to identify and pursue long term solutions to urban refugee protection needs and to improve urban refugee assistance systems and overall understanding of urban refugee situations.

The Community Development Assistant position requires solid experience in urban community development work, including building and maintaining relationships with community stakeholders, conducting direct outreach with clients, collaboratively solving problems, and identifying existing community based protective coping mechanisms to inform RefugePoint urban protection programming.

The position requires demonstrated expertise in both group facilitation and individual case management. The community development position has significant bearing on RefugePoint’s visibility in the community, and requires thorough knowledge of and adherence to the highest professional and ethical standards.

Core responsibilities and duties of the position are as follows:
  1. Work as part of a multi-cultural team to conduct outreach and identification of vulnerable individuals who could benefit from RefugePoint programmes.
  2. Conduct individual case management with a client-centred approach.
  3. Administer and manage the distribution of food and other material assistance to RefugePoint clients as approved.
  4. Implement education support activities to identified clients.
  5. Assist in the development of sustainable livelihood and income generating activities for identified urban refugees.
  6. Maintain accurate records, ensure clear communication with administration staff according to standard procedures. Maintain secure and accurate case files at all times; update database as necessary. Be alert to opportunities or attempts at misconduct or fraud within organizational programming.
  7. Ensure timely response to communication and requests for information from clients and other authorized parties, according to procedures governing agency communication.
  8. Attend inter-agency coordination meetings on livelihood, education, and any other relevant topics, and coordinate action as required.
  9. Contribute to reporting, training, research and other activities as they arise.
  10. Support the overall day-to-day planning and scheduling of activities of the office, as well as the monitoring and evaluation of urban protection programs.
  11. Assist with any other duties as assigned by the supervisor, as and when required.
Qualifications and experience:
  • Kenyan national;
  • Relevant university degree, preferably in Social Work, Social Sciences, Development Studies, Forced Migration or other related field;
  • At least two years experience in community development work, preferably among urban refugees;
  • Excellent English and Kiswahili communication skills, oral and written. Somali or other relevant language is advantageous;
  • Above average computer literacy;
  • Understanding of and sensitivity to diversity issues. Awareness of political, cultural, and protection issues of the varied refugee communities in Nairobi preferred;
  • Experience working with livelihood projects and/or vocational skills trainings;
  • Ability to work independently while managing multiple activities; strong analytical and project management skills.
How to apply:

Please submit CV and cover letter as a single attachment to hr@refugepoint.org .

Please note that only successful applicants will be contacted.

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