Key Accounts Manager Job Vacancy in Kenya

Job Title: Key Accounts Manager

Job Code: KAM/ET/141210
 

Number of Positions Open: 1

Reports To: Managing Director
 

Location: Kenya 

Closing Date: Open Until Filled

Summary: Our client deals with telecom infrastructure.

Job Objectives:

• Managing key accounts, maintaining a long term relationship with accounts and maximizing sales opportunities within them.
• Play an integral role in new business pitches and hold responsibility for the effective on-boarding of new clients.
• Responsible for the development and achievement of sales through the direct sales channel.
• Focusing on growing and developing existing clients, together with generating new business.
• Write business plans for all current and opportunity tender business.
• Act as the key interface between the customer and all relevant divisions.

Primary Responsibilities:

• Relationship Management by always keeping in touch with customers, the Operations Team, Projects Team to ensure that SLAs are met at all times and customers’ issues are addressed promptly.
• Working hand in hand with Finance to ensure receivables are realized on time and no income leakages.
• Ensuring that customers keep to their contractual obligations such as bringing up committed sites, payments, keeping to procedures, etc.
• Working closely with Sales Manager and Technical Sales Manager on all sales issues, updates, follow ups, etc.
• Work with the Technical Sales Manager in processing of co-location requests from Non GSM operators (Radio, TV, ISPs and other corporates).
• Assisting Sales Manager on Key GSM Accounts i.e. Safaricom, Airtel, Orange as and when necessary

Requirements:
 

Education

• Bachelor’s degree

Knowledge

• Sales Processes, Relevant Telco / GSM / ICT product knowledge       

Work Experience

• Three or more years of related experience in related Sales Management
• Telco / GSM / ICT experience (preferred but not pre-requisite)

Skills and Abilities:

• Previous experience in Account Management or Territory Sales and display an attitude that is key to success
• Strong account management and relationship building skills
• Experience of managing major national accounts at head office level
• Computer literate with strong excel and word skills
• Good communication skills
• Able to handle conflict situations
• Performance / target driven individual possessing a positive mind set
• Able to work under pressure
• Highly self-motivated
• Kenyan citizen

How to Apply:

Interested candidates holding the necessary requirements, good performance and / or references are encouraged to apply with detailed CV’s, inclusive of names and contacts of 3 referees, current telephone number and email address by clicking on:  Key Accounts Manager

Kindly include your current and expected remuneration in your resume.

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FM Radio Station Advertising Sales Account Manager Job in Nairobi Kenya (Shs 80-120k plus Commissions)

Job Title: Account Manager - Advertising Sales 
 

Industry: Media and Advertisement
 

Location: Nairobi
 

Salary: Ksh. 80-120k plus Incentives

Our Client is a leading FM Radio station in the country whose services include Reporting news, entertainment, training, lifestyle shows and advertising. 

They are looking to hire an outgoing and talented professional to feel the position of an Account Manager in their company.
 

Job Purpose:- The job holder will be responsible for all their sales activities including budgeting, planning, strategizing, sourcing for business and managing a team of sales executive. 

This position requires an outgoing personality with proven experience in selling media and advertisement services and leading a team of sales personnel.

Duties & Responsibilities:-

• Manage all activities of the sales and marketing department while ensuring that the sales/revenue targets are met
• Preparation of annual business and periodic budgets
• Drawing and implementing marketing strategies
• Establish strong relationship with customers and manage all activities of the sales team
• Oversee market research, competitive and customer surveys
• Select, develop, and coach a professional sales team to meet or exceed specific goals for profitable revenue growth.
• Develop and implement annual sales plans together with the team
• Implement the company's sales process to establish a culture of consultative selling to customer's decision-makers at all levels.
• Cultivate and maintain effective business relationships with executive decision makers in large accounts.
• Pursue identified business prospects, participating actively in the planning and sales process for new business opportunities.
• Coach Account Executives to build effective staff relationships that enable them to respond quickly to emerging customer opportunities, and provide for seamless execution of the company's business processes that exceed customer expectations.
• Encourage and requires high level teaming and collaboration skills to gain the committed and motivated efforts of the company's staff who do not report directly to the National Sales.
• Perform all other duties as needed or required to maintain and grow profitable business within the assigned account base.
• Implement and monitor trade marketing activities

Skills and Requirements:-

• An MBA or Bachelor's degree in sales and marketing, economics or related field is preferred.
• Must have a minimum of 5 years of business to business sales experience in media and advertising industry
• Proven experience in selling media and advertising services.
• Oral and written communication skills
• Proven experience in team management and leadership
• Consultative selling skills
• Knowledge of advertising industry
• Ability to understand and apply market intelligence to sales strategy
• High level of financial and business acumen
• Sales planning and Budgeting experience
• Staff consulting and relationship building skills
• Ability to use technology and analysis tools (Excel, Outlook, web, databases)
• Executive presence to influence senior decision-makers
• Good presentation skills.
• Previous experience in selling fm radio services is an added advantage

If you are up to the challenge, posses the necessary qualification and experience, please send your CV only quoting the job title on the email subject (Account Manager Media Services 80-120k plus Commissions)  to jobs@corporatestaffing.co.ke before 22nd December, 2014.

Kindly indicate current/last salary on your CV

N.B: We do not charge any fee for receiving your CV or for interviewing

Only candidates short-listed for interview will be contacted.

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FM Radio Station Account Manager (Media Services) Job in Nairobi Kenya (KES 80K - 120K plus Commissions)

Vacancy: Account Manager - Media Services

Industry: Media and Advertisement
 

Location: Nairobi
 

Salary: Ksh. 80K - 120K plus Incentives

Our client is a leading FM Radio station in the country whose services include Reporting news, entertainment, training, lifestyle shows and advertising. 

They are looking to hire an outgoing and talented professional to feel the position of an Account Manager in their company.
 

Job Purpose:- The job holder will be responsible for all their sales activities including budgeting, planning, strategizing, sourcing for business and managing a team of sales executive. 

This position requires an outgoing personality with proven experience in selling media and advertisement services and leading a team of sales personnel.

Duties & Responsibilities:-

• Manage all activities of the sales and marketing department while ensuring that the sales/revenue targets are met
• Preparation of annual business and periodic budgets
• Drawing and implementing marketing strategies
• Establish strong relationship with customers and manage all activities of the sales team
• Oversee market research, competitive and customer surveys
• Select, develop, and coach a professional sales team to meet or exceed specific goals for profitable revenue growth.
• Develop and implement annual sales plans together with the team
• Implement the company's sales process to establish a culture of consultative selling to customer's decision-makers at all levels.
• Cultivate and maintain effective business relationships with executive decision makers in large accounts.
• Pursue identified business prospects, participating actively in the planning and sales process for new business opportunities.
• Coach Account Executives to build effective staff relationships that enable them to respond quickly to emerging customer opportunities, and provide for seamless execution of the company's business processes that exceed customer expectations.
• Encourage and requires high level teaming and collaboration skills to gain the committed and motivated efforts of the company's staff who do not report directly to the National Sales.
• Perform all other duties as needed or required to maintain and grow profitable business within the assigned account base.
• Implement and monitor trade marketing activities

Skills and Requirements:-

• An MBA or Bachelor's degree in sales and marketing, economics or related field is preferred.
• Must have a minimum of 5 years of business to business sales experience in media and advertising industry
• Proven experience in selling media and advertising services.
• Oral and written communication skills
• Proven experience in team management and leadership
• Consultative selling skills
• Knowledge of advertising industry
• Ability to understand and apply market intelligence to sales strategy
• High level of financial and business acumen
• Sales planning and Budgeting experience
• Staff consulting and relationship building skills
• Ability to use technology and analysis tools (Excel, Outlook, web, databases)
• Executive presence to influence senior decision-makers
• Good presentation skills.
• Previous experience in selling fm radio services is an added advantage

If you are up to the challenge, posses the necessary qualification and experience, please send your CV only quoting the job title on the email subject (Account Manager Media Services 80-120k plus Commissions)  to jobs@corporatestaffing.co.ke before 22nd December, 2014.

Kindly indicate current/last salary on your CV

N.B: We do not charge any fee for receiving your CV or for interviewing

Only candidates short-listed for interview will be contacted.

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Resolution Insurance Account Manager (General Business) Job in Kenya

Resolution Insurance Company Ltd is a general insurer offering innovative and responsive insurance solutions. 

We have learned to adapt in this constantly changing society, and develop comprehensive products that are relevant to our clients. 

We currently have over 60,000 members in our fold and have partnered with over 500 medical service providers across East Africa; a strong network of hospitals, clinics and doctors.

In pursuit of our ambitious growth plan, we are looking to fill the positions below in our Sales Department.
 

Account Manager – General Business
 

Job Purpose: Reporting to the County Business Manager, the job holder’s role will be primarily to recruit, train and coordinate all Broker/Intermediary interactions with RI with the end goal of ensuring maximum output in revenue and positive brand recognition in line with company’s strategic goals.

Key Responsibility Areas:

• Recruit, manage, register and vet Brokers and Agents of Resolution Insurance.
• Monitor and assist in Broker/Intermediary portfolio growth and development while ensuring the revenue target is met.
• Preparation of quotations to brokers.
• Provide timely visibility on the business performance through reports, presentations, analytical data and overall performance based on set targets, objectives and budgets.
• Be the first point of contact and liaison for all sales related issues and queries.
• Registration of brokers/agents in the system.
• Coordinate the preparation of tender documentation requirements and update central tender register.
• Generate timely and accurate sales reports for analysis and decision-making.
• Supply market intelligence, identify and recommend ways for the company to keep abreast with current market requirements.
• Respond and handle any queries or issues arising. 

Required Qualifications, Knowledge, Skill and Ability

Knowledge & Experience Required

• Diploma in Business Administration, marketing or a relevant field.
• At least 1-3 years relevant work experience in a supervisory/management role
• Excellent communication, interpersonal and PR skills.
• Excellent knowledge of MS Office.
• Proactive and able to work under minimal supervision
• Business Degree is an added advantage

If you believe you are a team player and would be a valuable resource to this ever growing brand, kindly email your:

1. Application letter
2. Updated CV listing three references
3. Expected remuneration package
4. Availability should you be offered the position

By COB, Thursday 11th December 2014 to recruitment@resolution.co.ke

Ensure that you quote the position in the email subject. 

Only shortlisted candidates will be contacted.

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ICT Company Corporate Sales Executive / Account Managers Job in Kenya

Our Client an ICT company that currently recruiting a driven and target oriented Sales Executive. 

The Sales Executive will be responsible for managing the client accounts and promoting ICT products of the company to existing and prospective client. 

Responsibilities:

Sales Generation and Conversion

• Identify sales opportunities, setting up initial sales and meeting the client
• Generate sales and ensure sales targets are met.
• Develop and implement special sales activities to increase sales.
• Follow up on new leads and referrals resulting from field activity.
• Identify sales prospects and contact these and other accounts as assigned.
• Generating leads through professional networking and cold-call techniques.
• Promote products by demonstration and instruction, presentations and trade shows
• Following up on clients to ensure satisfaction with ICT goods and services resolving any problems arising.
• Negotiating the terms of an agreement and closing sales.
• Follow-up for collection of payment.
• Maintain a vibrant sales databases and customer records.
• Maintaining and developing relationships with existing customers via meetings, telephone calls, emails and on site.
• Creates and conducts proposal presentations.

Quotations and Tenders Preparation

• Prospecting and building new business through responding to tender documents.
• Assessing customer needs and explaining the goods and services which meet their needs
• Liaise with product managers in provision of quotations to interested clients.

Planning and Development

• Assists in the development and implementation of marketing plans as needed.
• Participate in analysis of sales performance for informed management decisions.
• Communicate new product and service opportunities, special developments, information, or feedback gathered through field activity to appropriate Product Manager
• Gathering market and customer information and providing feedback on future buying trends.
• Advising on forthcoming product developments and discussing special promotions.
• Initiates and coordinates development of action plans to penetrate new markets.
• You may also be involved with identifying new markets and business opportunities.
• Reviewing your own sales performance, aiming to meet or exceed targets.

Administration and Reporting

• Reporting to sales management on sales made and the marketability of ICT goods and services
• Preparing sales reports.
• Develop and maintain sales materials and current product knowledge.
• Provide on-the-job training to new sales employees.
• Prepares action plans for effective search of sales leads and prospects.
• Other duties as assigned.

Qualifications:

• Bachelors Degree in Sales and Marketing or Degree in Information technology with 5 years sales experience or at least 4 years of experience in sales and marketing.
• Experience in sales with an ICT sales and marketing experience will be an added advantage
• Good analysis of the market and smart understanding of ICT systems
• Strong understanding of customer and market dynamics and requirements.

Skills and Interests

• The ability and desire to sell.
• A professional appearance and a positive company image
• Excellent communication skills.
• Strong commercial awareness.
• A confident and determined approach.
• Resilience and the ability to cope with rejection.
• A high degree of self-motivation and drive.
• The ability to work both independently and as part of a team.
• The capacity to flourish in a competitive environment.

If you feel you fit the above role ,please send your CV only quoting the job title on the email subject to jobs@alternatedoors.co.ke

N.B: We do not charge any fee for receiving your CV in our database nor for interviewing.

Only candidates short-listed for interview will be contacted.

For unsolicited applications,please drop your CV in our offices (Devan Plaza, Westlands 4th Floor) Monday to Friday- 3pm- 5.30pm ONLY.

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Tracking Business Account Manager Job in Mombasa, Kenya (KES 30K - 45K)

Our client in tracking business is seeking to recruit Account Manager to join their dedicated team.
 

Salary: KES 30K - 45K

Responsibilities

• Maintain and develop a client and prospect database including planning and carrying out direct sales activities to agreed budgets, client volumes, values, product mix and timescales
• Involvement in strategy development, budgeting and planning New business development
• Carry out market research, competitor and customer surveys
• Develop ideas and create offers for marketing
• Negotiate contracts and agreements with both potential and existing clients
• Respond to and follow up client enquiries by telephone and personal visits
• Maintain and develop existing and new customers
• Monitor and report on sales activities and provide relevant information

Requirements:

• Degree in marketing, PR or related field
• 2 or 3 years experience in sales
• Proven client relationship management
• Experience in logistics is an added advantage.

If qualified kindly send your application letter and CV to jobs@jantakenya.com clearly indicating ‘Account Manager Mombasa’ on the subject line by 12th December 2014.

Do not attach any certificates.

Only shortlisted candidates shall be contacted.

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Tracking Company Account Manager Job in Nairobi, Kenya ( KES 30K - 45K)

Our client a Tracking Company is seeking to recruit an Account Manager to join their dedicated team in building strong relationships with their clients.

Salary: KES 30K - 45K

Responsibilities;

• Maintain and develop a client and prospect database including planning and carrying out direct sales activities to agreed budgets, client volumes, values, product mix and timescales
• Involvement in strategy development, budgeting and planning New business development
• Carry out market research, competitor and customer surveys
• Develop ideas and create offers for marketing
• Negotiate contracts and agreements with both potential and existing clients
• Respond to and follow up client enquiries by telephone and personal visits
• Maintain and develop existing and new customers
• Monitor and report on sales activities and provide relevant information

Requirements:

• Degree in marketing, PR or related field
• 2 or 3 years experience in sales
• Proven client relationship management
• Experience in logistics is an added advantage.

If qualified kindly send your application letter and CV to jobs@jantakenya.com clearly indicating ‘Account Manager Nairobi’ on the subject line by 12th December 2014.

Do not attach any certificates.

Only shortlisted candidates shall be contacted

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Account Managers (Printing and Branding) Jobs in Kenya

Our client is in the Printing and Branding Industry currently looking for Account Managers.

The candidate will be given accounts to manage and also bring in additional accounts, 

The candidate’s key responsibilities will include:

• Generate new business opportunities and manage existing client portfolio
• To build excellent relationships with clients, in order to sell the company’s services
• Meeting and exceeding sales targets and maximizing the profitability of each project
• Maintaining relationships with existing customers through regular review visits
• Visiting potential customers to demonstrate products and gain new markets
• Contacting clients by phone / email to take briefs, approve artwork, manage projects and ensure installation / delivery of goods
• Keep up to date with market and customer information
• Advising on forthcoming product developments and discussing special promotions
• Gain a clear understanding of the customers’ business and requirements
• Monitoring of print management for your clients and ensuring timely deliveries

Requirements:

• Degree or a Diploma in Sales or Marketing
• Min. 3 years experience in sales and marketing preferable in printing or related industry
• Have a valid clean Driving License.
• Proven track record in Print Sales will be an advantage

Key Skills

• Excellent communication and client presentation skills.
• Good print knowledge
• Excellent customer service skills.
• Must have ability to work efficiently with minimal supervision with strong prioritization skills
• Good industry commercial awareness.
• Good print technical knowledge and understanding of print production processes.

If you feel you fit the above role ,please send your CV only quoting the job title on the email subject to jobs@alternatedoors.co.ke

N.B: We do not charge any fee for receiving your CV in our database nor for interviewing.

Only candidates short-listed for interview will be contacted.

For unsolicited applications, please drop your CV in our offices (Devan Plaza, Westlands 4th Floor) Monday to Friday- 3pm- 5.30pm ONLY.

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Tracking Business Account Manager Job in Nairobi and Mombasa Kenya

Our client in tracking business is seeking to recruit Account Manager to join their dedicated team.

2 Positions Available (1 Nairobi, 1 Mombasa)

Key Tasks:

• Maintain and develop a client and prospect database including planning and carrying out direct sales activities to agreed budgets, client volumes, values, product mix and timescales
• Involvement in strategy development, budgeting and planning New business development
• Carry out market research, competitor and customer surveys
• Develop ideas and create offers for marketing
• Negotiate contracts and agreements with both potential and existing clients
• Respond to and follow up client enquiries by telephone and personal visits
• Maintain and develop existing and new customers
• Monitor and report on sales activities and provide relevant information

Requirements:

• Degree in marketing, PR or related field
• 2 or 3 years experience in sales
• Proven client relationship management
• Experience in logistics is an added advantage.

If qualified kindly send your application letter and CV to jobs@jantakenya.com clearly indicating ‘Account Manager’ on the subject line by 28th November 2014.

Do not attach any certificates.

Only shortlisted candidates shall be contacted

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Account Manager Job in Dar es Salam, Tanzania - Travel Management Company

Our client, a leading travel management company situated in Dar es Salam - Tanzania is in need of an Account Manager.
 

Purpose of Role: The role of the Account Manager is to support the front line business in order to ensure that client expectations are exceeded. 

This role will have dotted reporting lines to Africa Account Managers in various countries. 

The post holder is responsible for managing global client contracts as well as supporting Business Development efforts in securing new business. 

The role requires an individual who can work well with multiple cultures, deliver under pressure and have client service experience to best manage client needs.

Top Accountabilities
 

Account Management 

• Drive seamless uptake of new client account across all internal departments
• Ensuring that the consultant bench delivers according to agreed contract 
• Prepare monthly report 
• Undertake quarterly reviews with the client 
• Continuously feedback and seek ways of exceeding client expectations 
• Relationship management with all relevant client stakeholders 
• Undertake and resolve client issues 
• Act as the link between client organisation and HRG 

Client Development 

• Participate in Global Bids with our Partner Network 
• Liaise with senior management to secure Sales Meetings 

Marketing 

• Champion marketing events 
• Manage the company website 
• Develop marketing content with support from assigned agencies

Skills Required
 

Education 

• Bachelor Degree 
• Advanced Microsoft Office Skills 
• Knowledge of Travel Industry 
• Proven Experience in leading/managing clients 
• Experience in interpreting and analysing data 

Personal Skills 

• Proactive self-starter
• Excellent at multi-tasking and time management 
• Attentive to detail 
• Enjoys working with a team 
• High energy and passionate 
• Able to work with people across various cultures 
• Able to interface with a variety of personalities and levels of seniority 
• Flexible in undertaking multiple roles

If you believe you qualify for this position, please send your CV and details of your current and expected remuneration to resume@interviewupconsulting.com

Only qualified candidates will be contacted, please note position is in Tanzania.

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Unilever Jobs in Kenya (17 Roles for Pipelining)

Unilever is one of the largest Fast Moving Consumer Goods companies. Among our flagship brands are Omo, Sunlight, Royco, Blue Band, Lifebuoy, Vaseline, Geisha, Close Up, Rexona and Axe, among others.

Unilever Kenya has been certified as Top Employer 2014/2015 by the Top Employer Institute, an international certification institute, for the second year in a row. 

A job at Unilever is a career made by you, with development opportunities, benefits and a working culture that embraces diversity. 

So whether you’re looking for an internship, graduate opportunities, or a job opening to progress your professional career, at Unilever you can shape your own path as you work with the brands and people that drive our sustainable business growth. 

As one of the world’s greatest consumer goods companies, we offer people with talent, passion and integrity with some of the world’s greatest careers.

We are therefore  proactively sourcing for suitable persons to map to the following key positions in our Customer Development & Brand Building Functions: 

1. Territory Manager            

2. Customer Development Operations Manager
 

3. Assistant CD Operations Manager        

4. Modern Trade Manager
 

5. Key Accounts Manager            

6. Customer Marketing Manager
 

7. Assistant Customer Marketing Manager        

8. Regional Sales Manager
 

9. Capability Building Manager            

10. Field Activations Manager
 

11. Category Manager            

12. Asst. Brand Manager
 

13. Media Manager            

14. Brand Manager
 

15. Consumer & Marketing Insight Manager        

16. Assistant CMI Manager
 

17. Assistant Media Manager

To apply visit  www.unilever-esa.com and fill the online application. 

Under Professionals category, click on ‘Apply Now’ and follow the steps. 

You can also subscribe to receive job alerts whenever a vacancy is posted using the same link. 

Only shortlisted candidates will be contacted.

Recruitment Team,
Unilever Kenya Limited

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Tradestar Sales Account Manager Job in Thika Kenya

Vacancy: Sales Account Manager (Fulltime) to join our company Tradestar Ltd. 

Who we are: Traderstar Ltd is an ICT company offering hard and software solutions. We are based in Thika with over 20 employees.
 

Our customers are both end users and dealers / brokers. Our end users are mostly in schools and universities and professionals who use our systems for Animation, Video broadcasting, Cad-Cam, Desktop publishing and normal business usage.

Products we offer: Our products consist of high end refurbished ICT products like servers, workstations, desktop, laptops from HP, IBM and Dell

Responsibilities and Duties

Joining as a Sales Account Manager you will be responsible for growing our customer base in Kenya.

• Account management for new and existing customers
• Make contact with various schools, universities and institutions and showcase our products onsite and in our showroom.
• Making sales follow-ups, quotations, invoicing
• Following up deliveries to check if everything is working well
• Delivering content for our websites and brochures in order to advertise our products
• Making e-mailings to send to customers
• Cold calling for setting up new business and to expand our customer base
• Being able to meet or exceed sales and performance targets
• Training new sales staff
• Maintains sales staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Contributes to team effort by accomplishing related results as needed.

Skills/Qualifications:

• Education: BA/BS in Business Administration with an emphasis in Accounting Management, and sales.
• Min. of 2 years sales experience in ICT sales or ICT consultancy
• Proficient in ICT, technical experience is recommended
• Excellent in Swahili and English language, both oral and written
• Self-confident and a good communicator
• Both able to work in a team and have strong leadership talents

Salary: Ksh 45,000 - 65,000 gross salary + travel and other benefits
 

Depends on education, experience and age

Email: info@tradestar.co.ke

Phone: 0727974567

ALL applications should be in PDF format

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Unilever Jobs in Kenya (17 Vacancies)

Unilever is one of the largest Fast Moving Consumer Goods companies. Among our flagship brands are Omo, Sunlight, Royco, Blue Band, Lifebuoy, Vaseline, Geisha, Close Up, Rexona and Axe, among others.

Unilever Kenya has been certified as Top Employer 2014/2015 by the Top Employer Institute, an international certification institute, for the second year in a row. 

A job at Unilever is a career made by you, with development opportunities, benefits and a working culture that embraces diversity. 

So whether you’re looking for an internship, graduate opportunities, or a job opening to progress your professional career, at Unilever you can shape your own path as you work with the brands and people that drive our sustainable business growth. 

As one of the world’s greatest consumer goods companies, we offer people with talent, passion and integrity with some of the world’s greatest careers. 

We are therefore  proactively sourcing for suitable persons to map to the following key positions in our Customer Development & Brand Building Functions: 

1. Territory Manager            

2. Customer Development Operations Manager
 

3. Assistant CD Operations Manager        

4. Modern Trade Manager
 

5. Key Accounts Manager            

6. Customer Marketing Manager
 

7. Assistant Customer Marketing Manager        

8. Regional Sales Manager
 

9. Capability Building Manager            

10. Field Activations Manager
 

11. Category Manager            

12. Asst. Brand Manager
 

13. Media Manager            

14. Brand Manager
 

15. Consumer & Marketing Insight Manager        

16. Assistant CMI Manager
 

17. Assistant Media Manager

To apply visit  www.unilever-esa.com and fill the online application. 

Under Professionals category, click on ‘Apply Now’ and follow the steps. 

You can also subscribe to receive job alerts whenever a vacancy is posted using the same link. 

Only shortlisted candidates will be contacted.

Recruitment Team,
Unilever Kenya Limited

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Neo Marketing Account Manager Job in Kenya

Neo Marketing, a leading below-the-line (BTL) experiential marketing agency with over five years’ experience in delivering brand experiences, is recruiting for an Account Manager.

What you’ll do:

Business Development

• Actively generate competitive billings through industry relationships and previous experience to increase billings/revenue either through acquisition or pitching for new and existing business
• Obtain a clear and comprehensive brief from the client.  Contribute to the preparation and presentation of proposals for new projects.
• Develop account management systems for each client’s business through strong relationship with the client on a day-to-day basis.  Attend regular meetings and ensure that their expectations are fulfilled.
• Set up, manage, and control, projects, and the people who implement them, in accordance with project plans and financial targets.

Client Service

• Monitor clients’ brands, industries and markets, and competitive activity. Become familiar with changes and trends and be prepared to provide a summary of this information to clients.
• Develop estimates of the costs maintaining agreed profitability margins and timescale involved in all proposals ensuring these are issued to the client and agreed prior to commencement of work.
• Monitor outgoing client costs. Ensure client invoicing is correct and timely.
• Participate in regular status meetings with account team and assist with management of projects and plan work accordingly.
• Ensure policies and processes are followed in day to day business activities. These include:

1. Client Service maintenance and management (Contact reports – after every meeting)
2. Obtain written approval, from the Client for all finished artwork before printing any artwork
3. Internal Briefings
4. Brand Ambassador Training
5. Activation reports(Measurement and Evaluation (of projects);  –weekly, monthly and on completion, which covers a full summary and evaluation of value created for the client as well as next phase of activity proposal.)

Project Monitoring and Evaluation

• Participate in strategic planning and co-ordinate the implementation of tactical projects
• Ensure all jobs are scheduled on time and to budget, and monitor progress
• Brief Production (internal and external) and to any relevant support unit.
• Produce accurate and on time project reports, and ensure they are distributed and agreed with client. Ensure that all points are actioned.
• Ensure that the Creative Department is provided with a clear and comprehensive brief. 
• Plan and control the production of artwork ensuring that it is completed on time and within budget. 
• Proof the work, obtain Client Service Manager/Commercial Director approval and present to the Client. 
• Obtain thorough debrief on all proposals to enable effective project management
• Liaise with the Operations Manager to select, negotiate and oversee suppliers to ensure that their work is produced on time, within budget and that it achieves the required standard.
• Liaise with Operations Manager to ensure competitive quotes are always obtained; supplier queries are dealt with promptly and efficiently by all team members whilst monitoring work in progress and ensure that invoices, purchase orders etc., are issued promptly.
• Evaluate the effectiveness of project by monitoring feedback and obtaining quantifiable results.

Unit Management

• Participate in updating the weekly, monthly and quarterly billings sheet and plan to achieve team’s target.
• Delegate work to executive in line with their ability to complete it to the required standard and within the required deadline. 

1. Monitor the workflow of executives and assist them with setting priorities on a daily basis if required. 
2. Work with the Client Service Manager to ensure that the team is used to maximum effect, using all resources and aiding the development of individuals.
3. Support Client Service Manager and other members of the unit  including the position of cover for absent colleagues, performance appraisal and developing staff motivation

Minimum Requirements

• Bachelor’s degree
• 3-5+ years’ client servicing experience within BTL advertising / media / agency systems industry or comparable experience. 
• Strong analytical and computer skills Outstanding written and verbal communication, interpersonal, and client management skills
• Strong time management and organizational skills
• Ability to exercise independent judgment to determine issue and resolution

Interested candidates who meet the above criteria should submit their online application on or before 22nd November, 2014

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Account Director / Business Unit Manager Job in Uganda

Vacancy: Account Director / Business Unit Manager
 

Reporting To: General Manager
 

Statement of Responsibility
 

Build value for our stakeholders: To lead and manage account teams on a daily basis, delivering an efficient and effective service to clients, which is profitable to the Agency. Includes daily Client contact.
 

Meet key performance goals: Client satisfaction, business development, profitability and staff performance.
 

Knowledge, Skills and Abilities Required:

• Excellent understanding of marketing communications – able to specialize in the agency experiential marketing and / or sponsorship marketing.
• Excellent presentation and communication skills at a senior level.
• Tact and negotiation skills.
• Focused through finance – ability to work with numbers.
• Strategic thinker. Proactive in developing clients business.
• Extensive management skills.
• Extensive IT skills.
• Ability to prioritise.
• Ability to identify problems and offer solutions.
• Work well under pressure.
• Open and friendly personality.

Overview of Responsibilities:
 

General Management

• Contribute to the strategic direction of the Agency.
• Develop and implement the stated policies, procedures and guidelines of the Agency.  
• Ensure that they are maintained.
• Continually update own skills and competence. Maintain and develop professional stance both internally and externally.
• Carry out specific projects to assist the management team in general management.
• Highlight issues to the Management which affect the morale of the Agency.
• Facilitate good relationships between group companies, departments and suppliers.
• Bring any significant changes (and/or issues), to the client relationship or to the Account Group, to the attention of the management team.
• Attend, and contribute to:

1. Finance Meetings – project based.
2. Operational Management meetings.

• Raise internal issues which affect the morale and job performance of the Account Group.

Client Service Management

• Have full understanding of the agency offering and to drive it through all dealings you have with client.
• Drive new business development by being an innovative and pro-active salesperson, seeking and proposing new business opportunities to and for clients through new business pitches.

1. Monitor and evaluate your (teams) performance in new business wins.
2. Create and exploit opportunities to develop agencies interests with the Client.
3. Direct the strategic development of the Clients’ business in Marketing Communications by having a full understanding of clients business.
4. Keep up to date with clients’ marketplace and competitors.

• Develop strong personal relationships with key contacts, building and nurturing all client relationships based on trust and mutual respect.
• Appoint and co-ordinate a team to manage client business.
• Hold regular status meetings with account team to assist with management of projects and plan work accordingly.
• Ensure account team deliver the best quality service to clients.
• Ensure policies and processes are followed by account team. These include:
  Policies: Finance, HR and IT (including back-up of information).
  Processes: Sixth SenseTM Marketing; Measurement and Evaluation (of projects); Internal Briefings; Brand Ambassador Training and Client Service maintenance and management (Contact reports – after every meeting ; Activation reports – weekly, monthly and on completion, which covers a full summary and evaluation of value created by The agency for the client as well as next phase of activity proposal.)

• Manage and approve all client issues regarding creative and / or strategic direction of Brands / projects.
• Understand and use relevant marketing and business related tools (E.g. The agency’s Sixth SenseTM Marketing tool)
• Resolve all day-to-day client issues with diplomacy.
• Anticipate and identify problems and provide solutions to them.
• Ensure the profitable running of each Client Account.

Staff Management

• Develop a constructive relationship with the Management Team, and identify the areas in which their support and advice can be used most effectively.
• Oversee account teams to deliver an efficient, effective and profitable service to clients.
• Ensure effective delegation and management within the team to generate the optimum use of resources to maintain the staff/profitability ratio.
• Direct and develop staff to ensure all are performing their relevant job functions.
• Provide motivation and leadership to maximise job performance.

1. Manage staff performances and facilitate staff career development 
2. Ensure and maintain discipline within the account team. 
3. Ensure company processes and policies are followed.
4. Ensure staff appraisals are carried out at least once a year and that they are true reflection of the member of staff’s performance.
5. Make recommendations on financial rewards and promotions for individuals.

• Encourage the flow of information and knowledge within and between account teams.
• To deal with staff issues in a professional manner.

Project Management

• Implement efficient working practises, systems, time management and staff training against the agency processes and policies.
• Direct the implementation of agreed projects and approve all creative briefs and artwork.

1. Review and sign off finished Artwork and ensure that written approval is obtained, from the Client, before going to print.

• Ensure that all projects meet the desired the agency’s standard of quality and Brand the experience offering.

Financial Management

• Maintain familiarity with the Agency’s standard Terms and Conditions of Business.
• Ensure the financial policies are followed and adhered to by the account team at all times.
• Sign off all cost estimates for the account team.
• Ensure budgets are approved and agreed with clients before work begins.  Revise as necessary.

1. Ensure that the fee arrangement is agreed before work commences and that the agreement is subsequently enforced.

• Ensure that all projects are within budget and meet the agreed profit margin.

1. Manage project GP throughout the project and report financial results to the Account Team on a regular basis.

• Maximise the profitability of the Account Group:

1. Review all work in progress regularly, and maintain a negative billing status.
2. Streamlining processes.
3. Maximise and increase client relationships and budgets.
4. Widen project margin thru effective ops management.

• Monitor billings (billings schedule) on a regular basis to:

1. Monitor income versus target
2. Revise the annual income projection each month to assist with the companies’ cash flow management.
3. Report these figures to the general manager on a monthly basis.

• Sign off all sales invoices. 
• Ensure that debts are collected promptly.
• Develop a comprehensive understanding of the agency’s terms and conditions of procurement and ensure that they are followed by all members of the Account Group.
• Produce an annual team and financial plan for the Account Group identifying opportunities and allocating responsibilities to grow the business.

Send your resume to recruituganda@kimberly-ryan.net

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