Equity
Bank is the region’s leading Bank whose purpose is to transform the lives and
livelihoods of the people of Africa socially and economically by availing them
modern, inclusive financial services that maximize their opportunities.
With a strong footprint in Kenya, Uganda, Tanzania, Rwanda and South Sudan,
Equity Bank is now home to more than 7.3 million customers - the largest
customer base in Africa.
Currently the Bank is seeking additional talent to serve in the Kenyan Vacancies
outlined below:
1. Merchant Relationship Manager (Hospitality
Sector)
Key Responsibilities
- Unlock
and grow hospitality sector across the country
- Drive
aggressive recruitment of merchants within the hospitality sector
countrywide i.e. Hotels, Restaurants, Tours & Travel.
- Advise
the bank on best solutions in this sector
- Regular
merchant visits
- Ensure
continuous merchant training on how POS works and card acceptance
procedures
- Push
for merchant turnovers in this sector
- Ensure
excellent customer experience for customers using the Equity POS
- Ensure
cashier motivation is maximum at merchant outlets
- Cross-sell
the Bank's products
- Ensure
high productivity levels by merchant relationship officer(s) through
performance reviews by way of mentoring and coaching
- Connect
with branch staff to deliver on POS revenues
- Ensure
100% compliance to the Banks Policies and Procedures
- Promote
the Bank’s corporate image
Qualifications,
Knowledge and Experience
- Business
related degree/diploma from a recognized University or College
- Over
4 years working experience in sales/marketing, of which 2 years must have
been at management level in hospitality industry
- Proven
track record in achieving targets
- Holders
of professional qualifications will have an added advantage
- Exposure
to KATO for Tours, KAHC for Hotels and background on all other related
bodies will be an added advantage
2. Merchant Relationship Manager (Medical and Oil Sectors)
Key Responsibilities
- Unlock
and grow medical and oil sectors across the country
- Advise
the Bank on best solutions to this sector
- Drive
aggressive recruitment of merchants within the sectors countrywide i.e.
Hospitals, Petrol stations, Oil companies etc
- Regular
merchant visits
- Ensure
continuous merchant training on how POS works and card acceptance procedures
- Push
for merchant turnovers in this sector
- Ensure
excellent customer experience for customers using the Equity POS
- Ensure
cashier motivation is maximum at merchant outlets
- Cross-sell,
the Bank’s products
- Ensure
high productivity levels by merchant relationship officer(s) through
performance reviews by way of mentoring and coaching
- Connect
with branch staff to deliver on POS revenues
- Ensure
100% compliance to the Bank’s Policies and Procedures
- Ensure
high standards of Customer Service are maintained
- Promote
the Bank’s corporate image
Qualifications,
Knowledge and Experience
- Business
related degree/diploma from a recognized University or College
- Over
4 years working experience ¡n sales/marketing, of which 2 years must have
been at management level ¡n the sector(s)
- Proven
track record in achieving targets
- Exposure
to relevant medical bodies will be an added advantage
- Knowledge
of the oil sector will. be an added advantage
3. Merchant Relationship Manager (Agriculture, Education, Government
& Parastatals)
Key Responsibilities
- Unlock
and grow these sectors across the country
- Drive
aggressive recruitment of merchants within the sectors countrywide
- Regular
merchant visits
- Ensure
continuous merchant training on how POS works and card acceptance
procedures
- Push
for merchant turnovers in these sectors
- Ensure
excellent customer experience for customers using the Equity POS
- Ensure
cashier motivation is maximum at merchant outlets
- Cross-sell
the Bank’s products
- Ensure
high productivity levels by merchant relationship officer(s) through
performance reviews by way of mentoring and coaching
- Connect
with branch staff to deliver on POS revenues
- Ensure
100% compliance to the Bank’s Policies and Procedures
- Ensure
high standards of Customer Service are maintained
- Promote
the Bank s corporate image
Qualifications,
Knowledge and Experience
- Business
related degree/diploma from a recognized University or
- Over
4 years working experience in sales/marketing, of which 2 years must have
been at management level in the sector(s)
- Proven
track record in achieving targets
- Holders
of professional qualifications will have an added advantage
- Exposure
to various Government/Education and Agriculture bodies and all other
related bodies will be an added advantage
Desired
Skills and Ability for all the above roles
- Thorough
understanding of bank operations
- Strong
analytical skills
- Computer
proficiency
- Good
people management skills
- World
class customer service skills
- Strong
communication and negotiation skills
- Team
player with excellent interpersonal skills
- Excellent
financial and business acumen
- Excellent
organization and planning skills
- Result
oriented
- Strong
Leadership skills
- Assertive,
tactful and cooperative personality
How to Apply for the
above Kenyan Jobs
If
you meet the above requirements, submit your application quoting the job you
are applying for to the email address below by 25th April, 2012.
Please include detailed Curriculum Vitae, copies of the relevant certificates,
testimonials, current pay and daytime telephone contact and email address.
Only short listed candidates will be contacted.
Email to: jobs@equitybank.co.ke
Equity Bank is an equal opportunity employer.
We value the diversity of individuals, ideas, perspectives, insights and
values, and what they bring to the workplace.
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