Public Relations Executive / CustomerCare Job in Nairobi, Kenya

Our client is seeking for Public relations executive who shall be tasked with the responsibility of creating a reliable channel of communication between the company and the customers in terms of availing any information they may request for, relaying queries to the right people in the company, professionally handling complains and building lasting relationships with customers.

The Customer Care executive shall be working Under Operations function and shall be reporting to the operations head

Key duties and responsibilities

• Provide information about the company to any potential client calling with enquiry.
• Doing an After-sales follow up with the client of satisfaction of the product sold.
• Receive customer complaints and relay them to the right persons for resolution.
• Ensure resolutions of complains within the promised timeframes by the Implementation & Support dept.
• Periodically visit customers.
• Keep the customers updated on the status of resolutions to various complains/incidences raised.
• Information about the company and the products through newsletters circulations , updating social media and email communications

Qualifications

• Degree in Public Relations or a Higher Diploma in Public Relations, Customer Care and Service from a recognized institute.
• Well knowledgeable with the Microsoft Office Computer packages.
• At least 2 years experience in Customer care or Public relations in a commercial industry.
• Attention to details.
• Excellent communications skills both verbal & written.
• Fluent in English & Swahili.
• Team player.

If you are the person we are looking for kindly send your CV and application letter to jobs@jantakenya.com clearly indicating ‘Public Relations Executive’ on the subject line by 28th September, 2013. 

DO NOT attach any certificates.

Only shortlisted candidates shall be contacted

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Security Solutions Company Branch Manager Job in Kisumu and Nakuru Kenya (KShs 120K)

Our client is a leading integrated security solutions provider with a presence in all major cities in Kenya and other selected cities in the East African region. 

Seeking to urgently recruit a Branch Manager to manage their Kisumu and Nakuru business.

Main Responsibilities

• Delivery of budgeted profit targets.
• Delivery of target business growth & Retention.
• Staff Management.
• Enforcement of management controls and procedures.
• Delivery of high quality customer service.
• Ensure safe, profitable & effective deployment of all resources/ flexible use of company assets.
• Ensure competitive strategy for all business functions within the country.

The ideal Candidate:-

• A minimum of University degree, preferably in business management or equivalent
• Experience – Minimum 5 years in Sales
• Excellent people management skills
• Leader and team player with unquestionable integrity.
• Mature with strong business acumen

Job Skills

• Good financial skills,
• Good negotiation skills,
• Good people skills,
• Organisational skills,
• Good analytical skills

Salary: KShs 120,000(Gross)

Interested candidates should send their resumes to jobs@alternatedoors.co.ke

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Multi Level Marketing Area Sales Managers Jobs in Kenya

Our client is in the retail industry and is currently looking for aArea Sales Managers.

Job Role

Responsible for obtaining profitable results through the sales team by developing the team through motivation, counselling, skills development and product knowledge development.
 

Manage the sales administration function, operational performance reporting, streamlining processes and systems wherever possible, and advising senior management on maximising business relationships and creating an environment where customer service can flourish.
 

Responsible for managing the sales team, developing a business plan covering sales, revenue, and expense controls, meeting agreed targets, and promoting the organisation’s presence throughout Australia.
 

Assist in the development of the annual marketing plan, specifically advising on: realistic forecasts for each product and territory (based on historical data, market trends, competitive activity, promotional strategy and sales effort), realistic costs of operating the sales force; and sales promotion programme plans.
 

Responsible for the planning, recruitment, direction, organisation and control of sales managers and sales representatives to accomplish specific objectives.
 

Responsible for monitoring the performance of the sales team by establishing a system of reports and communications involving sales reports, cyclical sales meetings, sales newsletters and electronic bulletins.

Requirements:

• Previous experience in Multi-Level Marketing
• Managed a Sales team of more that 5 people
• Sales Experience ( 5-7 Years)
• Relevant Sales and Marketing  or related education background

If you feel you fit the above role:please send your CV to  jobs @alternatedoors.co.ke

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Head Mechanic Job in Kenya

Head Mechanic

Purpose of the Job
 

The person selected to be the head mechanic is responsible to for maintaining mobile and stationary equipment in a safe and effective manner. 

The individual will also manage a fleet of cars.
 

The individual reports to the director.

Key Duties and Responsibilities

• Prioritize and assign work to mechanics working in a vehicle garage
• Maintain a preventative maintenance program for the vehicle fleet
• Ensure a complete inventory of required parts and materials are in stock in the garage and maintained
• Complete all assigned work orders, and record hours and materials used
• To report to the immediate supervisor issues and concerns impacting on the safety of the garage staff, vehicle staff, or student transportation
• Conduct safety checks and inspections as required. Maintain records of these inspections.
• Respond to any after hour emergencies as required
• Ensure a clean, safe work environment according to Board policies and procedures
• Maintain the safe operation of all equipment used in the vehicle garage
• Perform all mechanical duties as assigned
• Other related duties as assigned

Education and Experience

• Degree on Mechanical Engineering or any other equivalent
• Three or more years experience on this sector of mechanics
• Sound Mechanical Knowledge
• Knowledge on how to fix and repair a wide range of vehicles

Skills and Qualifications

• Ability to repair and maintain a wide range of mobile and stationary equipment
• Ability to operate required tools in a safe and responsible manner
• Client service and public relations skills
• Team building skills
• Analytical and problem solving skills
• Decision making skills
• Effective verbal and listening communications skills

Application Process
 

Interested candidates are invited to strictly email their cover letter and CV clearly detailing their current remuneration and expectations to recruitment@odumont.com before end of 24th September, 2013. 

Only shortlisted candidates will be contacted.

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