Located
within the splendour of the Great Rift Valley and by the shores of Lake
Naivasha, Enashipai is a luxurious resort catering for both leisure and
conferencing.
The
resort boasts over 85 lavish rooms adorned with afro-chic decor as well as
modern, technologically advanced conference facilities.
Other
amenities include a heated swimming pool, in and outdoor children's play areas,
picturesque lakeside events grounds, equipped gym and a business centre.
Our purpose-built spa, opening soon, is the first of its kind in Naivasha and
designed to offer guests a relaxing and unforgettable experience.
1. General Manager
Ref: GM/A1-2012
Reports
to: Board
of Directors
Broad function: The General Manager is expected to provide overall leadership,
guidance, and direction to the hotel management team as it strives to provide
the highest quality in standards and services.
In
addition, this individual acts as the main liaison between the client and
resort staff.
The General Manager also ensures that resort and client financial obligations
are met.
Primary
duties and responsibilities:
- Oversee
the creation and execution of the resort's annual budget through setting
and achievement of sales, expenditure and profit targets.
- Recruit,
train and monitor staff in all the activities for the resort. This
includes scheduling individuals and teams as well as dealing directly with
employee problems and ensuring disciplinary action for errant
behaviour.
- Ensuring
training standards for all employees that deliver the Enashipai brand
promise.
- Establishes
and maintains a pro-active human resource function to ensure employee
motivation, training and development, wage and benefits administration,
and compliance with established labour regulations.
- Providing
oversight on all events and conferences taking place in the resort.
- Maintaining
product including food quality and room standards as well as service
quality standards by conducting ongoing evaluations and investigating
complaints.
- Initiating
corrective action.
- Prepare
monthly financial reports for the board that clearly explain operational
effectiveness, trends and variances.
- Maintain
strict compliance with all licensing, health and safety codes as well as
all statutory requirements relating to the resort's business.
Key
Competencies:
- Experience
with working with hotel computer systems.
- Strong
interpersonal, management and leadership skills.
- Understanding
of accounting and financial management issues.
- Demonstrated
ability to build cohesive teams and to achieve goals through teamwork.
Academic
Qualifications:
- Bachelor's
degree in business, hotel or hospitality management OR Higher Diploma in
hotel management - Utalii
Experience:
- 10
years experience in hospitality operations; 5 of which should have been in
senior capacity with direct P&L responsibility
- Experience
in a chain of hotels with international exposure useful.
2. Head of Sales and Marketing
Ref: HOSM/B1-2012
Reports
to: General
Manager
Broad
function:
The
Head of Sales & Marketing is expected to develop and supervise the resort's
sales and marketing activities including developing sales forecasts,
implementing advertising and promotional programs as well as developing a
pricing strategy all of which activities are focused to yield maximum revenue
per room occupied through brand recognition.
The
role holder will develop strategies for Corporates, individual business
travellers as well as leisure travellers who make up the core customer focus
for the resort.
Primary
duties and responsibilities:
- Establish
performance goals for all sales managers and sales department employees,
and monitor performance on a continual basis.
- Ensure
the prompt and systematic servicing of all business accounts (i.e.,
tracing, booking, contracting, communicating with hotel departments, and
following up with group for feedback and future bookings).
- Analyze
sales statistics to determine business growth potential.
- Develop
and implement sales and marketing strategies for new and existing accounts
that will result in meeting and/or exceeding budgeted revenue.
- Maintain
senior responsibility for all trade accounts receivables and monitor
accounts receivable aging on a proactive basis.
- Plan
and coordinate public affairs, and communications efforts to include
public relations and community outreach.
- Supervise
the planning and development of company marketing and communications
materials as well as updating of the resort's website.
Key
Competencies:
- Ability
to speak and write excellent English with excellent interpersonal and
communication skills.
- Ability
to use analytical skills to interpret financial information and prepare
contracts, letters, reports and budgets.
- Customer
service oriented and has passion for the hospitality industry.
- Demonstrated
ability to build cohesive teams and to achieve goals through teamwork.
Academic
Qualifications:
- Minimum
Bachelor's degree from a recognized university
- MBA
is preferred
Experience:
- Minimum
of 7 years experience with a demonstrable track record in sales
management.
- Previous
supervisory or management experience in sales, marketing, public relations
and/or the tourism industry is required.
3. Head of Finance
Ref: HOF/C1-2012
Reports
to: General Manager
Broad
function: Responsible for administration of the resort's accounting, financial
planning and tax functions.
Primary
duties and responsibilities:
- Develop
and maintain the resort's annual budget through setting of sales,
expenditure and profit targets as well as establishing a tracking
mechanism for budget adherence.
- Develop
and continuously administer a departmental profitability analysis and
insightful monthly management reporting that drives the right performance
behaviour for all functions.
- Coordinate
activities with external audit firms as well as the Internal Auditor and
implement audit recommendations promptly.
- Develop,
implement and maintain accounting and administrative policies and
procedures for a wide-ranging set of activities including financial
accounting and reporting.
- Report
on the hotel's performance and prepare quarterly financial reports
covering areas such as operational effectiveness, budget trends and
variances as well as cost control initiatives for the General Manager and
Board.
- Coordinate
and manage the credit control function while ensuring receivables are
maintained within the agreed credit limits/age.
- Coordinate
payment of suppliers in accordance the hotel's policies and procedures as
well as oversee the maintenance of the general ledger;
- Monitor
and control the purchases of goods and services at the correct prices, in
economic quantities and with acceptable quality.
Key
Competencies:
- Proficiency
in all aspects of corporate accounting including IAS and IFRS.
- Good
knowledge of computerized accounting, financial and management systems.
- Strong
interpersonal, management and leadership skills.
- Demonstrated
ability to build cohesive teams and to achieve goals through teamwork.
Academic
Qualifications:
- Bachelor's
degree in Finance; CPA (K)
- Masters
in Business Administration (MBA)
Experience:
- 10
years experience in accounting; 5 of which should have been in senior
capacity with direct staff responsibility.
- Experience
in the service industry useful.
4. Head of Human Resources
Ref: HHR/D1-2012
Reports
to: General
Manager
Broad
function:
The
Head of Human Resources is responsible for planning and directing all human
resources programs, policies and activities, including: talent acquisition and
retention; compensation; benefits; employee relations; training and
development; payroll and human resources information systems.
Primary duties and responsibilities:
- Design,
develop and deliver strategic and operational HR services to the business.
- Lead
and manage the following HR processes.
- Talent
Management including developing a mechanism for identifying, reviewing and
managing talent as well as aggressive management of consistent bad
performers.
- Organizational
Development including designing and implementing employee job grades and
pay scale structures.
- Human
Resource Planning including developing a succession planning system,
training employees for upward mobility, resourcing new staff and
scheduling shifts.
- Performance
Management & Development Planning including establishing a half yearly
appraisal
- process
for the entire staff performance taking into account delivery of
financial, operational and quality control targets.
- HR
Strategies and Policies Development and Communication including developing
and maintaining an employee manual with regular updates on company policy.
- Understanding
and aligning the resort's business strategy with the human capital
requirements required to deliver the same.
- Ensure
compliance to statutory labour obligations.
- Implement
wage and benefits administration.
Key
Competencies:
- Exceptionally
well skilled in the development and management of the human resource
function in a fast-paced, results-oriented, growth company.
- Skilled
in organizational development and design, particularly as those areas that
relate to the needs of a growing business in a competitive industry.
- Hands-on
experience with local HR issues in the service industry.
- Demonstrated
ability to build cohesive teams and to achieve goals through teamwork.
- Excellent
interpersonal and communication skills.
Academic
Qualifications:
- Minimum
Bachelor's degree from a recognized university
- MBA
is preferred
- Qualification
in Human Resources, Industrial / Organizational Psychology and other
related fields is a plus
Experience:
- 10
years experience in human resources management, 5 of which should have
been in senior capacity in a similar environment.
- Hospitality
industry experience would be very useful.
If
you feet you have the qualifications to join our winning team, please send your
CV and cover letter to jobs@enashipai.com
The
job title and job code must be indicated in the subject line.
To
be considered, your application must be received on or before 14th June 2012
Only
shortlisted candidates will be contacted