Job
Title: Credit Officers (6)
Date: 1st January 2012
Reports To: Regional Credit Supervisor.
Purpose of the job: Customer recruitment and sale of all company
products within the assigned area in a way to ensure growth and high quality
loan book leading to overall expansion and growth in branch business
Functions / Responsibilities / Experience:
1. Portfolio growth in customer numbers and OLB
- Excellent
customer care
- Link
with the public
- Effective
and efficient feedback on all customer issues and dissemination of
information to the clients emanating from the organization
2. Providing Leadership
- Champion
group management and advice group leaders on group matters
- Day
to day decision making and problem solving in the portfolio
- Liaison
with the local authority i.e. chiefs, opinion leaders etc
3. Loan Processing/Credit Management
- Ensuring
adequate appraisal of loans
- Ensuring
comprehensive business assessment
- Ensuring
compliance to loan policies and procedures
- Recommend
all loans for approval in committee with the branch credit committee
- Timely
and efficient collections for high quality loan book
- Default
management
- Customer
training
Skills
/ Experience:
Competencies
- Good
business skills,
- Strong
communication and Negotiation skills.
- Good
interpersonal skills.
- Planning
and organizational skills.
- Good
presentation skills.
- Complaints
handling skills.
- Listening
and questioning skills.
- Good
in relationship building and maintaining.
- Excellent
sales and marketing skills.
- High
initiative and ability to work independently with minimum supervision,
- A
person of high integrity and ethical behavior is a key requirement,
Qualifications
- At
least 2 years as a Credit Officer
- Conversant
with computer packages
- Bachelor’s
degree / Diploma in Business Management/Administration
Key
Measurable Goals
- Achievement
of set targets
- Growth
in customer numbers
- High
rate of loan repayment and portfolio quality
- Growth
revenues in comparison to expenditure
If
you feel you are competent enough for the position and have met the above
qualifications send a cover letter and resume to vacancies@fep-group.com on or
before 18th December 2012.
Note
that the positions are spread country not specifically Nairobi.