Tour Consultant Job in Kenya

Job Code: TC/MGE

Closing Date: Open Until Filled

Summary

Our client is a fully registered tour company under the Kenya Laws through the Ministry of tourism. Our objective is to provide high standard and efficient services to our clients.

The Tour Consultant will oversee the whole marketing and sales department.

They should be able to built a team which will help him meet his target

• Selling holiday and travel products to customers;
• Meeting sales targets as set out by the travel agency manager;
• Dealing with complicated customer itineraries;
• Handling customer orders and payments;
• Liaising with tour operators and other key partners such as hotels and airlines regarding bookings and schedules;
• Undertaking general administration;
• Advising clients about passports, vaccinations, visas, foreign currency, travel insurance, car parking, car hire abroad and excursions in resorts;
• Dealing with complaints;
• Using and updating IT skills, since information on holiday packages and bookings is usually accessed via a network;
• Organizing displays of promotional material.

They will need to be outgoing and approachable, with excellent customer service skills.

Primary Responsibilities

• Providing consultation to the clients with respect to enquiries on travel schedules, packages and other travel-related information.
• Arranging for the booking of travel tickets and accommodations for its clients.
• Exploring new travel and tour places and providing information on the same to the clients.
• Collecting travel payments and handling other transactions from the clients.
• Helping in getting the needed travel documents for the travel to the clients.
• Recommending the organization management for the new and improved travel plans with the changing mindset of the clients.
• Administering other travel agency employees and deploying travel guide to assist the clients.
• Organizing training sessions for the junior travel employees.

Skills and Requirements

• Bachelor’s or an equivalent degree in any subject, preferably in business or tourism related field.
• Previous working experience in business administration or travel and tourism sector is highly preferred
• Minimum of 3 years experience.
• Must have worked with one or two reputable tours & travels companies.
• An attractive salary package which will also have commissions and must have a car which he will be entitled to fuel and maintenance allowance.
• He must have a client base from his previous jobs.
• Good communicational and written skills.
• Good management, time management and interpersonal skills.
• Willing to work overtime and travel long distances.

How to Apply

Interested candidates holding the necessary requirements, good performance and / or references are encouraged to apply with a detailed CV, names and contacts of 3 referees, current telephone number and email address by:

Sending your CV to recruiter@personnelresource.com

Kindly quote the job title on the subject line of your application.

Only short listed candidates will be contacted.

“Personnel Resource is an equal opportunity employer”

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VSF Belgium Consultancy Job in South Sudan

Sero-survey and typing of foot and mouth virus in South Sudan

Terms of Reference

Introduction

Veterinaires Sans Frontieres Belgium (VSF-Belgium) is an international non-governmental organization whose vision is to improve the welfare of vulnerable populations in developing countries, through improving animal health and production.

We have been a key player in the livestock sector in Southern Sudan since 1995 with a major role in the establishment of a community based animal health delivery system. Since 2007 VSF Belgium has been involved directly in supporting the Ministry of Animal Resources and Fisheries (MARF) in the establishment of an effective and efficient disease surveillance system in South Sudan.

This is under Livestock Epidemio-surveillance Southern subproject (LESP) through a grant from the European Community (EC), a parallel project is being implemented in northern Sudan.

The overall objective of the project is long-term reduction of poverty of those involved in livestock farming.

The specific objectives are:

• Completion of the rinderpest eradication pathway in Southern Sudan completed by 2008.
• Establishment of an effective and sustainable epidemio-surveillance system (ESS) owned and supported by the Government of Southern Sudan (GoSS) in order to support timely and effectively livestock disease control
• Ensure that the GoSS Ministry of Animal Resources and Fisheries (MARF) has an informed and fully-costed strategy addressing main animal health issues affecting Southern Sudan

The target groups for the project are the livestock owners of Southern Sudan, Community-based Animal Health Workers (CAHWs), Animal Health Auxiliaries, (AHAs), public and private veterinarians, Southern Sudan State Ministries of Agriculture and Animal Resources and Government of Southern Sudan (GoSS) Ministry of Animal Resources and Fisheries (MARF) Directorate of Veterinary Services.

Consultancy summary

In the past four years the project had its focus on addressing the completion of rinderpest eradication pathway as recommended by the World Animal Health Organization (OIE), as well as strengthening the disease surveillance capacity of the government of South Sudan specifically targeting priority and emerging livestock diseases in South Sudan.

Foot and mouth disease is one of the endemic diseases which threaten the future of livestock sector in South Sudan.

The disease has existed in the country since 1903. Available studies gave special attention to Northern Sudan where four serotypes of O, A SAT 1 and SAT 2 have been isolated.

Being part of the same country South Sudan is assumed to harbor the same serotypes of foot and mouth disease virus. However, there is a need for a scientific confirmation to prove the existing serotypes and determine their topotypes.

Given the above, VSF-Belgium is seeking to engage one or more experts to conduct a sero-survey of foot and mouth disease in South Sudan. This survey will be preceded by a training of the government staff on sampling skills and sample analysis.

It is expected that the expert will work with the trained staff during sample collection exercise and analysis process.

The result of the survey will be used by GOSS/MARF and the States to design an intervention strategy for foot and mouth disease in South Sudan

Location

This survey is intended the benefit the ten states of Southern Sudan, but due to the existing disease history and considering the density of livestock population samples will be collected from Warrap state, Lakes state, Eastern Equatoria state, Upper Nile State, Unity state and Jonglei state

Objectives of the survey;

• Identify the existing serotype of foot and mouth disease virus in South Sudan; investigate their prevalence in cattle, sheep and goats.
• Carry out survey among the pastoralists to assess the socio-economic impact of foot and mouth disease.
• Provide recommendations and strategic advice on the best intervention methods to be adopted by South Sudan.
• Design a sound strategy for controlling FMD in the South Sudan

Execution

• The expert(s) will draft a detailed work plan for the survey within the first one (1) week of signing the contract
• A participatory approach will be expected with maximum stakeholder participation and appropriate involvement of MARF and project target groups at all stages. However information on foot and mouth disease virus needs to be confirmed through sample collection and laboratory analysis, a questionnaire will be designed by the expert for the socio-economic survey and be used simultaneously with the sampling exercise.
• The whole mission is expected to be completed within 52 days:

1. Two (2) weeks desk work and training of government staff on sampling and analysis for foot and mouth disease virus.
2. Three (3) weeks field work involving the expert and government staff, this will entail sample collection and analysis; after which the expert will break and allow the sampling/analysis to be carried out by the government staff.
3. After the completion of sampling/analysis exercise the expert will be called back to spend two (2) week for the completion and verification of laboratory results as well as and report writing
4. Two (3) days validation and strategy formulation workshop

Deliverables

The expert(s) will be expected to submit a hard and soft copy of a detailed work plan within one (1) of signing the consultancy contract.

A detailed final report will be presented to the VSF-B Regional Director and LESP Subproject Coordinator entailing the findings and recommendation of the survey.

The entire report will be presented in English and will remain the property of VSF-B. A hard copy and a soft copy must be submitted.

A draft report will be expected seven (7) days after the end of the mission and the final report is expected 5 days after VSF-B’s comments.

The contents of the report shall be as follows:

• Executive summary (covering major findings and recommendations).
• Background.
• Description of the objectives of the mission and execution methodology.
• Findings
• Problems encountered
• Recommendations;
• Annexes covering Terms of Reference, abbreviations, data collection formats and questionnaires used references, graphs, tables, etc.).

Responsibilities

The LESP Technical Advisor based in Juba, Southern Sudan will ensure the overall coordination of the mission in conjunction with the Project Coordinator (PC) also based in Juba. The expert(s) will be expected to work closely with MARF and relevant stakeholders.

The LESP Sub-Project Coordinator will have overall responsibility and accountability for the mission and will provide guidance through all stages of the studies.

The expert(s) will be part of the Project Management Unit which reports to the PC.

Qualifications

The expert(s) are expected to have the following attributes:

• Livestock expert with at least seven years experience in foot and mouth disease scientific work.
• Experience in carrying out similar surveys, using participatory methodologies and a proven track record of excellent results delivery.
• Experience with social analysis of development in a rural and post-conflict environment.
• Excellent report writing skills.
• Working experience in Southern Sudan is desirable.

Contact Information

Interested consultants should prepare and submit to VSF-B both technical and financial proposal for the assignment by June 9th 2011.

They should indicate their qualifications and experience with a detailed execution plan.

The proposals, CV and letter of motivation as well as three (3) referees should be send electronically to recruitment@vsfb.or.ke

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Telkom Kenya (Orange) Brand Manager Job in Kenya

Department: Marketing

Sub department: Product Management

Reporting to the position: Product Manager Data

Role: Responsible for innovation, project management, acquisition, usage, penetration and revenue generation through the services: Fixed Line (PSTN), Fixed Plus (CDMA).

Key Responsibilities

1. Responsibilities / Execution activities

1.1 Innovation & Solution deployment :

% of work time:40

• Plans and deploys various stand alone and combined Data Solutions encompassing all revenue channels including, Data, SMS etc
• Ensuring all product innovations are easy to understand and hence easily adopted by the consumer
• Consistent development and improvement of strategically sound, actionable and targeted marketing business plans that contribute to building Individual, SOHO, SME, and Corporate targets and identification of untapped business opportunities
• Alerts client to new or improved products/services within the individual segments
• Adherence and/or implementation of processes and tools necessary to deliver stretch forecasted revenue targets
• Documented and updated processes current to three months
• In conjunction with the Devices Manager ensure that the devices are relevant to the targeted services. Benchmark with the Industry.

1.2. Acquisition targets and Revenue Growth:

% of work time: 30

• Achieve revenue targets
• Achievement of set Monthly, Quarterly, Semi Annually or Annual Marketing targets in:

1. Account/Subscriber acquisition/connections
2. Usage & Retention
3. Revenue growth
4. Documented and approved business plans for the portfolio

1.3 Financial Management & Reporting:

% of work time: 15

• Ensure internal collaboration, team work development and implementation of key management routines within the team
• Ensuring appropriate feedback is given to enhance business understanding and monitor performance
• Accurate and timely reporting on budget expenditure on a monthly basis
• Participate in regular review of data revenue, generation status, identifying deviations from forecast and implementing measures to rectify/adjust spend relative to forecast, sectional marketing & sales strategy and the marketing strategies of our customers/partners.
• Manage the budget assigned to the Data Services

1.4. Strategic Planning

% of work time: 10

• Create and implement marketing & go to market strategy for Orange and those of our customers
• Documented and approved strategies for marketing products resulting in revenue
• Enhance product strategy through the development of new and innovative products/services for individual and wholesale customers
• Develop strategies for significantly increasing revenues from the product range through the greater use of existing products and the take up of new products.

1.5. Relationship Management:

% of work time: 5

• Build high-level relationships with Enterprise and Residential clients in order to increase Orange market share
• Ensure that both our customers and our internal departments meet the legal and regulatory requirements of a diverse and highly complex market through liaison with all relevant parties
• Work with Principles within the market to advise them of future trends within product development and manage expectation to ensure that they are up to speed on appropriate technology platforms to match future demands.

Education Background & Experience:

(e.g. 2-6 years in a similar position…)

• Bachelors Degree or an advanced Diploma in a Business related field;

Minimum Experience & Essential Knowledge

• 2 to 4 years hands on experience in Marketing Management and Excellent knowledge of Data product management with specific focus on Data charging systems.

Professional Knowledge:

• significant skills in project management and co-ordination.
• Experience in evaluating and implementing new technologies.
• Business knowledge particularly cash flows & financial justifications.
• Experience in vendor management, vendor selection and negotiation.
• Proficiency in Computer packages (e.g. MS Office…)

Professional Skills:

The ideal candidate will have strong individual and leadership skills in the following:

• business acumen, strategic planning, project management, creativity, analytics, oral/written communication, matrix management and teamwork.
• He/She will also possess qualities and characteristic of a person interested in management potential.
• He/She must have the ability to understand in depth Industry / solution and services requirements and think holistically and yet focus on specific areas as necessary (e.g. leadership, problem solving, initiative, results orientation....)
• Strong analytical and Problem solving skills.
• Excellent Negotiation and Presentation skills
• Excellent interpersonal and communication skills (Both oral and written).
• Customer Oriented
• High personal standard. Confident, self-assured, personable and presentable.
• Strong interpersonal and people skills
• Innovative and creative
• Highly organized, conscientious and detail oriented.

The timeline for application is 26th May, 2011.

If you do not hear from Human Resources by 30th May, 2011, consider your application unsuccessful.

Applications are through the website – www.orange-tkl.co.ke

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Telkom Kenya (Orange) Business Analysis & Planning Manager Job

Business Analysis Demand & Operational Planning Manager

Department: Marketing

Sub department: Planning & Performance

Reporting to the position: Planning & Performance Marketing Manager

Role Purpose

• Business Analysis Demand & Operational Planning Manager plays the integral role in advancing the reporting and analytics for internal organizations as well as external clients.
• The Business Intelligence Analyst professionals will be key drivers to the successful deployment of BI solutions that are reliable, secure and meet customer requirements.
• Responsible for Business Analysis of Data Warehousing, Tariff, ensure that the commercial staff are provided with appropriate reports, analysis, knowledge, skills and clear information.

Key Responsibilities

1. Responsibilities/Execution activities

1.1. Financial Management , Budget Monitoring, Forecasting and Reporting

% of work time: 50

• Facilitates communication between developers and business users to ensure that customer requirements are correctly translated, documented and developed to appropriate reporting design specifications
• Responsible for analyzing, planning and developing, configuring the reporting solutions to ensure that it is in line with business requirements
• Works with business users to optimize information and analytic usage to ensure reporting developed is focused on providing users with quick and actionable intelligence
• Ensures that reporting developed follows prescribed development life cycle and meet all quality standards
• Functions as a technical expert in the design, development and debugging of dashboard and reporting
• Develops test cases and plans, and assists with report testing
• Design and build Reports using Business Objects and SSRS
• Configure all BI web parts using Sharepoint
• Work with cross-functional teams to improve reporting and analytics both internally and for external clients
• Driving the standardization of reports leveraging business process and data knowledge
• Monitors the deployment of all agreed Products and services.
• Ensure internal collaboration, team work development and implementation of key Management routines within the team
• Ensuring appropriate feedback is given to enhance business understanding and monitor performance

1.2. Budget Analysis- Acquisition Targets and Revenue Growth

% of work time: 45

• Monitor the Achievement of set Monthly, Quarterly, Semi Annually or Annual Marketing targets
• Monitor and analyze the outcome of strategies (including Tariffs) for significantly increasing revenues and traffic through the greater use of existing products and the take up of new products:

1. Account/Subscriber acquisition/connection
2. Usage & Retention
3. Revenue growth

• Participate in regular review of overall revenue generation status, identifying deviations from forecast, and implementing measures to rectify/adjust spend relative to forecast, sectional marketing & sales strategy and the marketing strategies of customers/partners.

1.3. Relationship Management

% of work time: 5

• Build high-level relationships with Finance, Mass Marketing, Support Services, Business Marketing by giving them timely reports
• Monitor the documentation and implementation of updated processes current to three months
• Ensure that Reports and analysis of the same are issued on a timely basis as per the agreed regularity through liaison with all relevant parties.
• Work with Principles within the department to advise of issues in their given sections especially where there are shortfalls etc.

Education Background & Experience:

• BCom/BS degree in business / marketing or a finance discipline
• 2-4 years of hands on experience in Marketing planning Management and /or Market Intelligence & Research

Functional qualifications:

• strong product planning management, project & program development

Professional Knowledge & skills:

• Strong Business Acumen/Analytical Skills, complex pricing structures/frameworks
• Advanced PowerPoint skills
• Excellent communication / presentation skills (oral & written)
• Proficiency in Computer packages (e.g. MS Office…)

Professional Skills: Skills & Attributes

The ideal candidate will have Strong financial analytical and Problem solving skills.

Strong individual and leadership/coaching skills in the following: business acumen, strategic planning, project management, creativity, analytics, oral/written communication, matrix management, teambuilding and teamwork.

He/She will also possess qualities and characteristic of a person interested in management potential.

He/She must have the ability to understand in depth Industry / solution and services requirements and think holistically and yet focus on specific areas as necessary (e.g. leadership, problem solving, initiative, results orientation....)

• Strong analytical and Problem solving skills.
• Excellent Negotiation and Presentation skills
• Excellent interpersonal and communication skills (Both oral and written).
• Customer Oriented
• High personal standard. Confident, self-assured, personable and presentable.
• Strong interpersonal and people skills
• Innovative and creative
• Highly organized, conscientious and detail oriented.

The timeline for application is 3rd June, 2011.

If you do not hear from Human Resources by 8th June, 2011, consider your application unsuccessful.

Applications are through the website – www.orange-tkl.co.ke

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