Logistics Company Customer Service Manager Job in Kenya

Our client is in the logistics industry currently recruiting aCustomer Service Manager

Responsibilities:

• To supervise the execution of logistics work for a specific client portfolio as well as take charge of the related communication to the client
• Supervise the team, set goals and monitor the performance of the direct reports.
• Manage the operational relationship with the client and alert them in case of any operational issues.
• Monitor file processing and ensure SOP’s are adhered to at every step of the business process.
• Ensure that operations are performed in respect to the gross margin & disbursements anticipated  when quotations have been issued
• Control the costs within the COM unit.
• Alert Management in case of significant issues impacting the operations
• Prepare monthly KPI reports and submit to the HoD.

Profile:

• Higher Diploma in Social Sciences
• Diploma in Clearing and Forwarding
• Minimum of five years’ experience in a similar role in the Airfreight Imports department

If you feel you fit the above role ,please send your CV only quoting the job title on the email subject to jobs@alternatedoors.co.ke

N.B: We do not charge any fee for receiving your CV in our database nor for interviewing.

Only candidates short-listed for interview will be contacted.

For unsolicited applications,please drop your CV in our offices (Devan Plaza, Westlands 4th Floor) Monday to Friday- 3pm- 5.30pm ONLY.

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Tracking Business Operations Manager Job in Kenya

Our client in tracking business is urgently seeking to recruit anOperations Manager to join their dedicated team. 

This position reports directly to the Managing director.

Responsibilities:

• To supervise the execution of logistics work for a specific client portfolio as well as take charge of the related communication to the client
• Supervise the team, set goals and monitor the performance of the direct reports.
• Manage the operational relationship with the client and alert them in case of any operational issues.
• Monitor file processing and ensure SOP’s are adhered to at every step of the business process.
• Ensure that operations are performed in respect to the gross margin & disbursements anticipated when quotations have been issued
• Control the costs within the COM unit.
• Alert Management in case of significant issues impacting the operations
• Prepare monthly KPI reports
• Coordinate activities in Mombasa, Busia, Malaba

Role Profile:

• Higher Diploma in Social Sciences
• Diploma in Clearing and Forwarding
• Minimum of five years’ experience in a similar role in a logistics company.

If qualified kindly send your application letter and CV to jobs@jantakenya.com clearly indicating ‘OPERATIONS MANAGER’ on the subject line by 28th November 2014.

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Bolloré Africa Logistics Client Operator (Airfreight) Job in Nairobi Kenya

We are currently recruiting in Nairobi, Kenya, a

Client Operator – Airfreight 
 

Responsibilities:

• To provide quality customer service and facilitate  import of client cargo
• Receive  client documentation and ensure it is correct and complete
• Follow up with clients for missing or required documentation
• Follow up on the status of consignments and keep the client updated
• Record client complaints and initiate corrective actions to ensure their needs are met
• Obtain the required authority from Credit control department to pay disbursements
• Follow up with the clients to ensure settlement of amounts as per the invoice
• Notify the legal department of damages and potential claims
• Inform clients when there are additional charges incurred during clearance ,ensure the client accepts the same and the correspondence maintained on file for our records.
• Ensure all collections are made from cash clients before delivery is made

Role Profile:

• Higher Diploma in Social Sciences
• Knowledge in Clearing and Forwarding
• Minimum of two years’ experience in a similar role in the Airfreight Imports department

To apply, send your CV and application letter to felix.mulwa@bollore.com

Warning to Applicants: There are individuals falsely recruiting in the name of Bolloré Africa Logistics and asking for money in the process. Please be aware that Bolloré Africa Logistics does charge any monies in its entire recruitment process.

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Export Manager Job Vacancy in Kenya

Vacancy: Export Manager
 

Our client is dedicated to promoting private sector entrepreneurship and building economically sound enterprises in the developing world. 

We invest in projects within East Africa across a wide range of sectors, including: Food and Agro Processing, Printing and Packaging, Textiles, Leather processing, Pharmaceuticals, Power and Telecommunications.
 

Our company is currently Kenya’s largest vegetable processor which is fully integrated from raw material to finished product, working with several thousand small scale farmers, exporting premium, niche horticultural products destined for international markets. 

We produce all year round, conform to internationally recognized food and safety standards; assuring customers of quality, traceability, reliability and service.  
 

The Company is now desirous to add to the team, an individual who is outgoing, zealous and result oriented, who will thrive at exploring business opportunities and opening up different international markets. 
 

Reporting to: General Manager
 

This role will be responsible for establishing and developing a business plan for export, which will establish and create sustainable growth in chosen markets for all PFIL products.
 

Responsibilities

• Analyze and monitor the current markets and prepare a business plan (within 3 months) to identify and develop new sales opportunities for the export of domestic and commercial products
• Develop and drive export sales activity by considering the sales offer and evaluating potential in international markets
• Develops annual sales plan in support of organizational strategies and objectives
• Directs the sales, service and distribution of products; prepares documentation, quotations, and pro forma invoices
• Maintains and constantly improves the organization’s international competitive advantage
• Plans, directs and coordinates development of sales objectives, strategies, advertising and promotional programs and ensures their execution
• Ensure adherence to country specific importation legislation
• Implement sales and distribution plans to meet customer requirements
• Execute marketing efforts and reaching regular sales targets by carrying out market research activity in chosen export markets
• Achieves pre-defined sales targets and focus on increasing international sales
• Develops stronger commitments from current customers
• Working with Marketing to develop appropriate marketing materials for an international audience
• Providing market intelligence and competitor activity reports to the Marketing Manager
• Cross-cultural awareness
• Other duties as assigned by management

Key Performance Indicators

• Net Sales & Profit- Achieve sales targets within set gross margin
• Volume Sales- Achieve sales volume target by category and SKUs as per annual operating plan
• Market share- Achieve market share targets
• Sales costs- Costs management within budget for sales
• Brand visibility- At POS key consumer touch points
• Reporting- Report to management – weekly, monthly, quarterly on sales performance

Required Background
 

Education: Bachelor Degree in Business Administration, Sales and Marketing or related field required; Masters Degree preferred
 

Experience: 

• Minimum of 2 years of relevant sales experience, including a track record of international sales success, to include setting up international markets (FMCG)
• Demonstrated ability to develop and manage a international distribution network and create sales plans

Personal Skills & Qualities

• Understand complexity of supply chain activities and the most appropriate distribution channels in key export markets
• Excellent communication skills to interact successfully within your network
• Entrepreneurial, self‐motivated with strong problem‐solving skills and ability to work under pressure
• Strong organizational skills and an ability to manage and achieve sales independently and proactively in a fast‐paced work environment.
• Cross-cultural awareness

How to Apply

CLICK HERE to apply online

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Freight Forwarding Business Development Manager Job in Nairobi Kenya (KShs 100K)

Business Development Manager - Freight Forwarding

Industry: Freight, Clearing, Forwarding & Logistics
 

Location: Nairobi
 

Salary: Ksh.100, 000

Our client an international Logistics, Courier & Freight Company, is seeking to hire a Freight Forwarding Business Development Manager. 

The main role is to achieve new business sales targets as agreed through the development of new accounts and new business opportunities 

Duties & Responsibilities

• Prospecting for new business and closing business deals
• Preparing proposals, responding and taking ownership of customer tenders
• Design logistics concepts/ solutions and price as appropriate
• Attend regular customer business review meetings, prepare presentations, implement KPI's Manage customer expectations and escalate when necessary.
• Maintain a good mix of opportunities in the sales pipeline
• Make sales visits as appropriate to close new business.
• Understand the local courier business and best ways to operate efficiently
• Handling corporate clients in a very professional manner
• Weekly reports to the management
• Preparation and Maintenance of quotes, tenders, bids, customer profiles and potential leads
• Strict adherence to corporate/legal framework and regulations

Qualifications & Skills

• Diploma/ Degree in Business, Logistics/ Freight/ Clearing & Forwarding or related fields.
• At least 4-5 years experience within a reputable logistics
• Knowledge of shipping/ custom/ export import documents and procedures.
• Should come in with new clientele.
• Should be willing to provide proof of the last four months pay slip.
• Account management and client service skills.
• Excellent business acumen (focuses on profit, growth and cost control)
• Able to understand/explain services and take and resolve queries and objections.
• Professional image, polished presentation.
• Highly motivated with a Creative approach to challenges.
• Confident sales professional.
• Ability to influence and build relationships at all levels especially with external customers.
• Ability to work under pressure.
• Ability to meet deadlines.

How to Apply

If you are up to the challenge, posses the necessary qualification and experience, please send your CV only quoting the job title on the email subject (Business Development Manager - Freight Forwarding - 100K) to vacancies@corporatestaffing.co.ke before 25th October, 2014

Kindly indicate your current/last salary on your CV

N.B: We do not charge any fee for receiving your CV or for interviewing

Only candidates short-listed for interview will be contacted.

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Temporary Declaration Clerk Job in Kenya

Temporary Declaration Clerk -3 months only.

We are urgently hiring for a 3 months declaration clerk. The successful candidate should possess a diploma in clearing & forwarding & be experienced in declaration. 

If you qualify, please submit your application as soon as possible specifying current net pay salary on subject line.

recruitment@covenantexecutives.co.ke

Note: Consider unsuccessful if not contacted within 7 days.

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Insurance Agents & Clearing and Forwarding Jobs in Kenya

Insurance Jobs in Kenya

Summer Consultants is a company registered in Kenya under the Companies act. It seeks to recruit people in the following fields;

1. Insurance Agents

 The person applying the post should have a minimum of a Diploma in any Business related field and a COP(Certificate of Proficiency) in Insurance will be an added advantage, Age preferable be 25 years and above

2. Clearing and Forwarding

Persons should posses a Minimum of Diploma in Clearing and Forwarding or Diploma in Logistics from a recognized institution.

Interested Candidates should send the detailed CV’s with their supporting documents (Certificates) to summer.consultants@gmail.com by November 10, 2012

Only shortlisted candidates will be contacted for the above Kenyan Jobs and Vacancies.

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Freight Coordinator (Office Administrator) Job in Kenya

Freight Coordinator

Dynamic People Consulting is recruiting for a Freight Coordinator/Office Administrator for one of its clients in the shipping, transportation and logistics industry. 

The will manage the day-to-day office operations and ground operations around Nairobi in cooperation with the local Operations Manager and will be responsible for the following:

• Sourcing rates for trucking, sea freight, airfreight and customs work;
• Manage ongoing cargo operations of the accounts priced out;
• Filing freight and transportation documentation;
• Process shipping and receiving reports by entering data into spreadsheets and     electronic databases;
• Will be responsible for routing incoming and outgoing communication regarding freight shipments and transportation needs.

 The successful candidate should have the following skills and qualifications:

• A Diploma or Bachelors Degree preferably in Administration or any advanced or related courses to Freight forwarding
• A minimum of 3 years freight experience
• Ability to juggle a variety of tasks and have a strong attention to detail
• Experience in rates and routings
• Experience in freight operations and knowledge of East African customs clearance and documentation procedures
• Good customer service and presentation skills
• Competency in MS Office Suite
• Experience in dealing with South Sudan and/ or Somalia in addition to Kenya
• Female candidates are encouraged to apply

If you believe you qualify for this position, visit our website under www.hr-dpckenya.com and click under vacancies to apply.

Only qualified candidates shall be contacted

To be removed from this mailing list, please send an email to: recruitment@dpckenya.com with 'unsubscribe' on the subject line

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Clearing & Forwarding Company General Manager Job in Kenya

We are an established clearing and forwarding company with major clients in East and Central Africa. 

We are looking for qualified candidates to fill in the position of a “General Manager”
 

Key Responsibilities

• Ensuring policies are put in place to govern all the operations of the organization;
• Supervision of all employees to ensure that all policies and procedures are implemented in all areas e.g.: port operations, shipping line procedures, customs procedures and accounting procedures
• Following-up and solve any problem that may arise with shipping line, Kenya Revenue Authority, or port operations.
• Coordinating with client companies to obtain volume of future shipments for internal planning as well as maintaining good relationship and positive image of the company.
• Streamlining operations to achieve continuous efficiency in management and establishing clear procedures.
• Identifying, soliciting and directing all aspects of public relations, operations and other staffing;

Skills Required

• Must posses leadership skills and be a team player
• Ability to work independently with sound decision making techniques
• Good supervision skills
• Ability to delegate work and provide solutions to technicalities as well as conflict Management

Qualifications and Other Requirements

• Must be 36 years and above in age
• Must have over 6 years experience in the same capacity
• Holder of a degree in Business Management or related field
• Must have a diploma in clearing & forwarding course, or any other related course from a recognized institution.
• Must demonstrate the ability to maintain good working relationships with all the stake holders in the field.
• Must be flexible in work habits and schedules,
• Must have good knowledge of government procedures relating to imports & exports knowledge of customs laws pertaining to Kenya, east and central Africa.
• Must be well conversant with port operations procedures with established relationship with all stake holders of the clearing and forwarding industry.

Applications must be received on or before 17th September 2012

Applications enclosing current CV, Certificates and testimonials should be sent to:
 

DNA 1359
Box 80708-80100
Mombasa
 

E-mail: logisticsrecruits@gmail.com
 

Only successful candidates will be contacted

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Clearing and Forwarding Operations Officer Job in Nairobi Kenya

Clearing and Forwarding Operations Officer

Gross Salary: Negotiable

 Our client a clearing and forwarding firm  based in Nairobi is  looking for an operations officer

 The operations involves:

• Ensuring proper and smooth day to day running of all Operations
• Handling of employees disciplinary matters and grievances in the absence of the Human Resource Director
• Coordination and supervision of all administrative issues touching on management of  logistics, vehicles, including data and maintenance of records to ensure they are updated and in a form for purposes of effective management information systems.
• Supervising the other workers
• Liaising with clients and directors
• Sales and marketing activities and ability to generate clients

Salary: Negotiable

Qualifications:

• Degree or Diploma in Business Management, Administration or related study
• 4 years Previous experience in Clearing and forwarding  in a managerial position a must.
• Good communication and interpersonal skills
• Flexible and ability to preserver pressure and multi-tasking
• Team Player and mature.
• Preferably a young Man aged between 30– 40 years.

If you are up to the challenge, posses the necessary qualification and experience, please send your CV only indicating why you are the most suitable candidate for the role clearly quoting the job title (Clearing and Forwarding Operations Officer -)on the email subject to jobs@corporatestaffing.co.ke.

Please indicate current or last salary.

N.B. We do not charge any fee for interviews and neither for having your CV in our database

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Clearing & Forwarding Manager and Credit Jobs in Mombasa Kenya

A highly reputable Clearing, Forwarding & Transport company is looking for:
 

1. Clearing & Forwarding Manager for Mombasa Office

The successful candidate will be responsible for the efficient clearing of consignments to reduce delays and costs associated with it. Success in this position will depend to a large extent on the candidate’s ability to organize work, handle queries efficiently and to follow up all matters to a logical conclusion.
 

Qualifications and other requirements

• At least five years experience in a busy and reputed clearing & forwarding firm.
• Fully conversant with KRA, KPA, CFS, KEBS, shipping agents and Bonds procedures and requirements for both local and transit cargo.
• High integrity and ability to work with minimum supervision.
• Ability to work under pressure and meet strict deadlines.
• Excellent communication, interpersonal, negotiation and problem solving skills.
• Should be a team player and customer focused.
• Should be computer literate.
• Candidate earning less then Kshs.100,000/- p.m. need not apply.

2. Credit Controller for Mombasa Office
 

The Credit Controller will be responsible for direct supervision of credit and collection of accounts. 

Assist the Management in all phases with regard to proper planning, controlling, monitoring, training and implementing effective work processes. 

Aid management with administrative functions of the department.

Maintain processes and implement procedures as established by management.

Qualifications and other requirements

• CPA (K) or equivalent.
• 3 years experience in commercial invoicing and supervision experience preferred. Experience with clearing, forwarding and transport industry will be preferred.
• Must be computer literate; prefer experience with current AX Dynamics; must have working knowledge of Microsoft applications (such as Word and Excel).
• Ability to work with others and possess problem solving skills; must have the capability of reading, understanding and explaining clearing & forwarding remittances.
• Must be knowledgeable of collection procedures for overdue accounts.
• Must be aware of laws and processes regarding debt collection.
• Must be able to communicate well with others.
• Salary and terms will commensurate the successful candidate’s experience and qualifications.

We are an equal opportunity employer.
 

Please apply to:-
 

The Advertiser, 

PO Box 39310 – 00623, 

Nairobi, Kenya.

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