Holivine
seeks to be Africas largest online marketplace enabling trade on an
international basis.
Currently,
it is the largest website of its kind operating in Kenya.
Our
mission is to pull down the barriers to ecommerce into and across
the African continent be them financial, security, technical,
psychological to empower people and brands to start selling over
the internet.
As
a team were passionate about technology and believe the internet is
a force for good.
Our
desire is to harness this force to empower people, enrich their
lives whilst doing good across Africa.
If
you think you think you have what it takes to make Holivine an
international company, then here is your chance to get a good shot at it.
Accountant
Responsibilities
The responsibilities for the Accountant include:
- Participates
in month-end and year-end closing in an accurate and timely manner
- Prepare
financial schedules detailing monthly expenses
- Prepare
and analyze account reconciliations
- Assist
in financial audits
- Other
projects and duties as assigned
Possess
the ability to:
- Propose
adjustments and accruals as determined necessary
- Analyze
trend and budget variances
- Maintain
departmental records and reports and collect data for administrative and
regulatory purposes
- Communicate
effectively both written and verbally with peers and management
- Adhere
to the department and organization's policy and procedures
Requirements
Experience & Education for the Accountant:
- Relevant
qualification in Accounting, Finance, or a related field
- General
and Administrative accrual experience
- Experience
with Payroll accounting
- Fixed
asset accounting experience
- MS
Office Access and Excel experience
Public Relations/Marketing Assistant
Responsibilities
- Assist
with creation, conception, and presentation of social media strategy to
connect customers wherever they may be
- Create
and maintain Content Calendars for Facebook, Twitter, Google+,
Pinterest, Flickr, Reddit, YouTube, Newsletter, Blog,
marketing projects and more
- Post
relevant content in accordance with approved Content Calendar
- Work
closely with the marketing and sales teams to build content
designed to create passion and grow the community on both a national
and international basis
- Leverage
internal platforms and Apps to ensure customer/community retention
- Work
with vendors to trouble-shoot and optimize platforms
- Measure,
analyze and report on results and activities to ensure that
community strategy supports overall brand goals and objectives
- Summarize
insights and conversations to create reports that lead to optimization
- Review
user generated comments and posts in social media and forums
- Respond
to comments, when appropriate, in order to foster a positive community and
add value to the user's experience
- Escalate
User Generated Content, where appropriate, to internal management teams
for action
- Conduct
keyword research including cataloging and indexing target keyword phrases
- Optimize
Google Search Campaigns and prepare reports for webmaster to optimize
website based on keyword research
- Keep
Holivine up to date on new tools and social media platforms
that provide opportunities to engage customers and support the
communities as well as enhance the internal evaluation of
activities to create countermeasures that better meet the
company's goals
- Perform
other duties and special assignments not specifically stated
Qualifications
And Background
- Actively
participates in a wide variety of social media including
YouTube, StumbleUpon, Delicious, Digg, Reddit, Flickr, Forums,
Pinterest, Twitter, Facebook, Wikis, blogs, and other platforms
and activities
- Understanding
of popular social networks - design, functionality, users
- Proficiency
in social listening tools like Radian6 and Buzzlogic
- Knowledge
of search engine optimization including basic keyword research
- Proficient
with Microsoft Office products
- Excellent
verbal, written and presentation communication skills
- Ability
to work individually on a project or in a team environment
- Outstanding
organizational skills and the ability to handle multiple projects
simultaneously while meeting deadlines
- Ability
to communicate results to management in a fast paced environment
- 1
to 2 years of experience handling social media platforms
Receptionist
Receptionist/Customer Support Assistant
The Receptionist/Customer Support Assistant will be a valuable
member of Holivine's Customer Support Department and is responsible
for delivering exemplary service and support toHoliviness external
and internal customers.
Responsibilities include;
- Greets
all incoming callers using a spirit of optimism, tact and
professionalism. Realize the perception of Holivine is borne from
routine interactions with our customers. Recognize that the
voice of the customer" often comes from routine
interactions. Utilize effective listening skills to determine
the nature of incoming calls and assure the callers you will
do what is necessary to answer their inquiries or resolve
their complaints. Attempt to provide a response at the first
point of contact. Expected response-time if a callback is necessary,
is within 24 hours.
- Responds
to all incoming e-mails in a timely manner using good
judgment, grammar and world-class quality in all written interactions.
A personalized response is preferable, unless an automated
response has been approved. If necessary, use Excel, Word or
other software to deliver a professional document. Expected
response time to e-mails is within 24 hours.
- Enters
data in to database, generates reports and reviews for accuracy;
- Composes
and types memos, reports and letters, and documents, frequently
confidential in nature;
- Processes
paperwork related to activities and maintaining general files; ordering
supplies;
- Build
successful working relationships and negotiate realistic response times
with internal and external resources.
- Participate
in cross training to facilitate a one-stop-shopping experience for
the customers.
- Understands
and able to adapt to the changes and trends in the custom
service market (impact of technology, customer frugality and
rising expectations). Invests in personal development and accepts
new learning challenges.
- Updates
management and stakeholders about member issues and concerns. There may be
other duties assigned.
Requirements
Qualified candidates will have:
- have
a relevant qualification in Communications, Education, Business, or a
related field, (or equivalent experience), preferred;
- possess
proven computer skills using the Microsoft Office Suite
(Project, Word, Excel, PowerPoint), and basic and familiarity
with internet research.
- skillsin
data mining and data entry with speed and accuracy.
- possess
positive, professional, strong verbal and written communication
skills, with excellent command of the English and Swahili languages;
- have
a friendly and professional demeanor; with exceptional,
professional customer service focus and interpersonal skills,
including in person, via telephone, and in all correspondence;
- have
proven time management, organizational, multi-tasking,
prioritization, and follow up skills in a rapidly changing environment;
- have
a proven ability to think creatively individually and within a team
environment;.
- have
the ability to work well under pressure and time constraints,
with proven time management, organizational, multi-tasking, prioritization
and follow-up skills in a rapidly changing environment;
- have
a keen sense of humor, with an interest in continuous improvement of
yourself and the organization!
Search Engine Optimization Manager
Responsibilities
- The
individual we are seeking will be responsible for the following:
- Continuously
review and optimize eMarketing campaigns, including thorough
analysis of the effectiveness of campaigns, landing page
quality, lead and traffic quality, etc.
- Develop
and oversee the implementation of SEO improvements across
www.holivine.com.
- Provide
SEO guidance in technical areas such as website structure and
page construction, internal linking, CSS, JavaScript referencing
and programming standards.
- Previous
experience creating successful programs that utilize Social Media outlets
to leverage for SEO.
- Work
with google analytics to analyze and translate quantitative and
qualitative into actionable SEO & Marketing plans.
- Provide
insight into development trends in Search Marketing, Social Media and
other online marketing avenues.
- Consistently
review and refine SEO/SEM keyword lists.
- Improve
ranking of core search terms in the main search engine results.
Requirements
- Strong
work ethic and a do whatever it takes to get the job done" attitude
- Excellent
written and verbal communication skills to evangelize
eMarketing projects and work with cross functional staffs to
ensure implementation.
- Ability
to work individually on a project or in a team environment.
- Relevant
qualifications in Web Design, Technology, Marketing or
Communications, plus experience in managing and optimizing large
scale SEO/SEM campaigns.
- Experience
with keyword search, density analysis and reporting as well as link
building tools & strategies
- In-depth
knowledge of SEO and online social media, up-to-date with latest industry
trends, technology and changes.
- Thorough
understanding of search engine ranking algorithms and how search engine
spiders work.
- Familiarity
with developing, maintaining and optimizing large dynamically
generated sites with content management publishing systems.
How
To Apply For These Posts:
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