Showing posts with label Agents. Show all posts
Showing posts with label Agents. Show all posts
Vacancy: Portuguese Contact Center Agents

Location:
 Nairobi (Industrial Area)

Company: Kencall – Call Centre / BPO

Requirements
  • Excellent command of Portuguese language
  • Previous contact centre experience
  • Good computer skills
  • Friendly and professional
  • Pro-active, determined and motivated
  • Good listening skills
  • Exceptional customer service skills
If you possess the above skills send your Cv to hr@kencall.com or recruitment@kencall.com before 1st Dec 2014.

Important: Be sure to include the following reference subject line to your e-mail for consideration.

REF:KCWORLD/Y14/NOV. APPLICATION FOR PORTUGUESE CUSTOMER SERVICE AGENT POSITION

Details of your current/expected salary should be provided in the body of application letter.

Only shortlisted candidates will be contacted.


Entrepreneurship Opportunity: Sales Agent
 
Jumia is the #1 leader of E-commerce in Africa. Our company is part of Rocket Internet, a global and leading incubator of startups specialized in e-commerce. We have already built in France successful companies like Groupon, Zalando, Wimdu, EDarling, and Glossybox… 

We are present in more than 20 countries in Europe, Middle East, Asia and Latin America and this accumulated experience has allowed us to develop a strong platform, which can support new ventures with both advice and capital on a truly global basis.

Jumia has expanded its activities in Kenya. To support our development we are currently looking for outstanding candidates interested in entrepreneurship and e-commerce to join us. 

This is a perfect opportunity to participate in an entrepreneurial adventure that will lead to the future stars of the web universe.

Jumia Kenya is here again to promote Entrepreneurship with a great opportunity to build your own business in a fast growing organization. 

Run your own business with unlimited income! As an Independent sales agent, you are offered attractive commissions for top salesmanship, flexible hours of work and regular training without committing to full employment with Jumia -Housewives, Professionals, students & you....

Wondering what you gain from being an Independent sales agent?

Be your own boss

Hire and manage your own team

Dictate your hours: Work from home, your Office or from school

Gain access to daily promotions.

Earn money with commissions and have fun doing it!

Get free access to all our trainings and gain knowledge on your job!

You don't need any previous experience, only a strong motivation and enthusiasm!!

Contact us on:
0732 222 904/ 0708 163 579
Please send your resume to: jforce@jumia.co.ke

A leading Medical Insurance Company looking for Sales Executives.

Highly guaranteed commission and incentives based business,

Energetic individuals aged 25+ to meet high targets,

Excellent communication skills,

Honest, presentable, result oriented,

Minimum qualification: dip. In sales/marketing or degree in any field

Experience in the insurance industry an added advantage.

Requires minimum supervision

All to be based in Nairobi

Application’s should be received via email by close of business Thursday 20th November 2014

Email your CV to Mwaigiri@resolution.co.ke
Sales / Marketing Agents Wanted

Boma Safi Limited is a Social Enterprise engaged in the distribution of life improving and poverty solving goods to Bottom of Pyramid (BoP) consumers in rural and peri urban markets. 

Boma Safi reaches these markets through engagement with points of sale who are typically entrepreneurs, SACCOs, women organizations and faith groups. 

To create a competitive environment in which we are better able to serve our clients, Boma Safi wishes to recruit self driven Sales and Marketing Agents to further its agenda.
Boma Safi is opening hubs in different regions, which seeks to improve on the current distribution system which relies on delivery logistics whereby products are supplied across the country from the central hub.

Boma Safi is recruiting Sales / marketing agents to be based in these areas that will be responsible for Points of Sale recruitment, sign up and marketing of solar lighting systems and energy efficient cook stoves. 

Specifically, the Sales & Marketing agents will work in Mt Kenya Region – Embu (1 post), Meru (1 post), Nyeri (1 post), Thika (1 post) counties. 

Qualification /Skills:
  • A diploma or degree in Marketing from a recognized institution.
  • Minimum 3 – 4 years experience in SACCO, MFI or consumer goods (without including fast moving goods)
  • Experience working with organized groups
  • A self starter
  • Good communication skills
  • Age: 25 years and above
  • Ready to work in a startup company
If you possess the above skills, abilities and marketing drive, we are happy to engage with you. 

Please provide us with a resume and a letter of motivation with details of how applicant is connected to the target market, stating your availability and expected salary. 

Clearly indicate on the subject line which town you are applying for and provide a functional phone contact. 

All applications should be emailed to info@tradecareafrica.com to be received on or before COB 13th November 2014.

Exciting Land / Property Sales Opportunities at Anchor Group of Companies: Our Client, Anchor Group of Companies is a leading integrated products and services Company headquartered in Nyeri Town, Nyeri County and with operations across the country including Nairobi, Karatina, Mombasa and Kitengela. 

The group comprises several subsidiary companies which include GM Kariuki Hardware Ltd, Anchor flour Millers Ltd, Anchor feeds Ltd, Fountain Water Ltd, Giraffe Ark Lodge, Anchor Property Consult and New Age Developers and Construction Company Ltd (NADCC).
 
Anchor Property Consult Limited has ambitious plans to take the property and real estate industry by storm. As such the company is looking for qualified, self-driven, innovative, energetic and go getter individuals for the positions of Property Agents / Land Sales Executives to drive its market growth. 
 
Industry Type: Real Estate / Property / Letting
 

Functional Area: Sales and marketing
 
Location: Nairobi, Kitengela, Nyeri
 
Number of positions: 3 (1 each in Kitengela, Nairobi and Nyeri)

Position Overview: The Land sales Executives will play a crucial role in linking buyers to properties for sale by the company through facilitating site visits, viewing, selection and buying of property. 

They are also responsible for ensuring that buyers are properly taken through the purchase process and that the documentation needed is prepared and transferred to buyers in a timely manner. 

General Responsibilities
  • Interview clients to determine what kinds of properties they are seeking and in which locations;
  • Prepare documents such as contracts, purchase agreements, closing statements, title deeds and leases;
  • Coordinate property closings, overseeing signing of documents and disbursement of funds to the company account;
  • Act as an intermediary in negotiations between buyers  generally representing the company;
  • Promote sales of properties through mainstream and online media  advertisements, open houses, and participation in multiple listing services;
  • Compare a property with similar properties that have recently sold in order to determine its competitive market price;
  • Coordinate appointments to show land parcels or properties to prospective buyers;
  • Make transfer arrangements for ownership documents for properties bought;
  • Manage the day to day running of the office and ensure files and other documents are updated and kept in the right order;
  • Perform other duties as may be required by management from time to time.
Person Specifications
  • At least a Diploma or Certificate in Sales and Marketing or Real Estate management;
  • Must have strong written and verbal communication skills;
  • A good negotiator with an eye for results who can smell a good deal from far;
  • A mature person able to inspire trust and confidence in clients and buyers;
  • Knowledgeable about property sales and lettings law as well as general land matters;
  • Able to work under pressure and jungle between different roles;
  • A self - driven go getter able to manage multiple activities and demanding deadlines;
  • Smart and business like and able to inspire trust among prospective buyers;
  • A detail-oriented as well as overview oriented person and patient with people of different personalities;
  • Able to easily network with industry players to facilitate smooth work flow
  • Proficient in MS office applications  and Internet searching skills;
If you meet the said requirements and are passionate enough to build a career in real estate, please send your application in confidence by email attaching your detailed latest CV to:
 
The Recruiter, 
recruit.esquire@gmail.com    

NB: Clearly state your preferred location in your application and PLEASE indicate your current and expected salary. Closing date for applications is Friday, 7th November, 2014.

 Only shortlisted candidates will be contacted for interview.

Anchor Group of Companies is an equal opportunity employer.


Exciting Land / Property Sales Opportunities at Anchor Group of Companies: Our Client, Anchor Group of Companies is a leading integrated products and services Company headquartered in Nyeri Town, Nyeri County and with operations across the country including Nairobi, Karatina, Mombasa and Kitengela. 

The group comprises several subsidiary companies which include GM Kariuki Hardware Ltd, Anchor flour Millers Ltd, Anchor feeds Ltd, Fountain Water Ltd, Giraffe Ark Lodge, Anchor Property Consult and New Age Developers and Construction Company Ltd (NADCC).
 
Anchor Property Consult Limited has ambitious plans to take the property and real estate industry by storm. As such the company is looking for qualified, self-driven, innovative, energetic and go getter individuals for the positions of Property Agents / Land Sales Executives to drive its market growth. 
 
Industry Type: Real Estate / Property / Letting
 

Functional Area: Sales and marketing
 
Location: Nairobi, Kitengela, Nyeri
 
Number of positions: 3 (1 each in Kitengela, Nairobi and Nyeri)

Position Overview: The Land sales Executives will play a crucial role in linking buyers to properties for sale by the company through facilitating site visits, viewing, selection and buying of property. 

They are also responsible for ensuring that buyers are properly taken through the purchase process and that the documentation needed is prepared and transferred to buyers in a timely manner. 

General Responsibilities
  • Interview clients to determine what kinds of properties they are seeking and in which locations;
  • Prepare documents such as contracts, purchase agreements, closing statements, title deeds and leases;
  • Coordinate property closings, overseeing signing of documents and disbursement of funds to the company account;
  • Act as an intermediary in negotiations between buyers  generally representing the company;
  • Promote sales of properties through mainstream and online media  advertisements, open houses, and participation in multiple listing services;
  • Compare a property with similar properties that have recently sold in order to determine its competitive market price;
  • Coordinate appointments to show land parcels or properties to prospective buyers;
  • Make transfer arrangements for ownership documents for properties bought;
  • Manage the day to day running of the office and ensure files and other documents are updated and kept in the right order;
  • Perform other duties as may be required by management from time to time.
Person Specifications
  • At least a Diploma or Certificate in Sales and Marketing or Real Estate management;
  • Must have strong written and verbal communication skills;
  • A good negotiator with an eye for results who can smell a good deal from far;
  • A mature person able to inspire trust and confidence in clients and buyers;
  • Knowledgeable about property sales and lettings law as well as general land matters;
  • Able to work under pressure and jungle between different roles;
  • A self - driven go getter able to manage multiple activities and demanding deadlines;
  • Smart and business like and able to inspire trust among prospective buyers;
  • A detail-oriented as well as overview oriented person and patient with people of different personalities;
  • Able to easily network with industry players to facilitate smooth work flow
  • Proficient in MS office applications  and Internet searching skills;
If you meet the said requirements and are passionate enough to build a career in real estate, please send your application in confidence by email attaching your detailed latest CV to:
 
The Recruiter, 
recruit.esquire@gmail.com    

NB: Clearly state your preferred location in your application and PLEASE indicate your current and expected salary. Closing date for applications is Friday, 7th November, 2014.

 Only shortlisted candidates will be contacted for interview.

Anchor Group of Companies is an equal opportunity employer.


Export Processing Zones Authority is a State Corporation established by the Government of Kenya through an Act of Parliament - the Export Processing Zones Act (Cap 517 of the Laws of Kenya) for the promotion and facilitation of export oriented investment and for the development of an enabling environment for such investments.
 
The Authority seeks to recruit for the following position:
 
Property Executive

Job Ref: EPZA/HR/PE/02/2014
 
The Property Executive will report directly to the General Manager - Utilities and Technical Services Division:
 
Key Responsibilities

  • Managing the Authority’s Real Estate
  • Advising the Authority on efficient use of its land and real estate assets
  • Advising on property availability and applicable rates;
  • Liaising on property availability and applicable rates;
  • Liaising with Ministry of Lands and related offices to ensure ownership documents are up to date;
  • Processing land documents and ensuring payment of statutory dues are paid;
  • Representing the Authority on land and property issues.
  • Negotiating service contracts to ensure timely efficiency at reasonable cost;
  • Optimizing property returns by ensuring timely invoicing and recovery of income;
  • Following up on rent repayment by tenants;
  • Reconciling tenants accounts to ensure good and accurate records are kept;
  • Preparing periodic rent reports on performance of each class of asset;
  • In charge of maintenance of Authority’s real estate assets;
  • Preparing and submitting timely and accurate reports on the outsourced services;
  • Ensure prompt payment of land rent and rates;
  • Propose policies for efficient management of Authority’s property and maximize returns;
  • Coordinating subcontracted services such as office cleaning and security and;
  • Any other lawful duty as may be assigned from time to time.
Minimum Qualification Requirements
  • Bachelor’s degree in Land Economics or Real Estate. A Master’s degree will be an added advantage
  • Seven years experience in a comparable position
  • A member of Institute of Surveyors of Kenya
  • A high degree of integrity and dependability
  • Excellent computer skills
  • Good interpersonal relations and communication skills
How to Apply

All eligible candidates are advised to download job application forms from the Authority’s website www.epzakenya.com

The duly filled-in ‘EPZA Job Application Forms (Click here to download)’ should be emailed to: epza.jobadverts@epzakenya.com

Please note that the application forms should not be accompanied by testimonials. 

Hard copy applications will not be accepted.

Job Ref. Number should be indicated on the email subject line. 

The closing date for receipt of the forms is Wednesday, 29th October 2014

“Export Processing Zones Authority is an equal opportunity employer”
Vacancy: Contact Centre Agent (Arabic)
 
Requirements

Excellent command of Arabic language, with neutral accent is a must

Previous contact centre experience will be an asset

Good computer literacy skills

Friendly & professional telephone manner

Determined, good listener & self-motivated

Exceptional Customer Service skills

Knowledge of Kurdish language will be an added advantage

N/B:   Details of current/expected salary should be included
The Following Reference should be On The Subject

REF: KCWORLD/Y04/SEP  APPLICATION FOR AN ARABIC CONTACT CENTRE AGENT POSITION

The applications should be sent to recruitment@kencall.com or  hr@kencall.com before 10/10/2014

Sales and Marketing Agents - Nakuru
 
This role would suit a confident, self motivated candidate with the drive to meet the challenges and targets in developing effective sales and marketing solutions.

Responsibilities:
  • Initiating and executing new sales projects.
  • Establishing contacts and developing long-term relationships with new clients
  • Maintaining positive and productive relationships with existing clients
  • Collaborating to achieve project goals
  • Continually inspire our clients with a vision for their brand, new ideas and plans to get them executed
Qualities & Requirements:

  • Outstanding verbal and written communication skills with excellent presentation skills
  • Creativity and good knowledge of marketing techniques
  • Excellent client service and interpersonal skills
  • Ability to cultivate longstanding client relationships
  • Superior organization, time management skills and a high level of attention to detail
  • Entrepreneurial determination and drive
To Apply: If you fit above criteria, please send your application to info@inspire.or.ke, not later than September 18, 2014.
An Investment Company currently recruiting Sales Agents.

Overview: to act as a representative and negotiate the successful sale of properties, advise property owners on market conditions, conduct appraisals and takes instructions as to the terms and methods by which a property is to be sold or bought while adhering to the real estate industry’s acceptable standards and ethics.

Primary responsibilities
  • Attending to all enquiries, marketing and promoting properties for sale;
  • Collecting information about the properties and Comparing with similar properties to determine fair market price.
  • Monitoring sales as they proceed and liaising with all interested parties including mortgage brokers, solicitors, surveyors and other estate agents;
  • Liaising with service providers on delivery of quality services, provision of information and general supervision e.g. surveyors, security, contractors, accountants and legal services providers.
  • Providing financial information and analytical data to the potential buyer or seller.
  • Visiting and showing several sites and explain features of the property.
  • Following all the leads and ensuring all paperwork is properly filled out.
  • Creating and cultivating relationships with buyers and sellers for future purchases and transactions.
  • Ensuring a property is updated and ready for sale and managing placements of properties for sale.
  • Acting as an intermediary in negotiations between buyers and sellers over property prices and settlement details, and during the closing of sales.
  • Following up buyers to ensure timely collections and banking of due payments.
  • Maintaining sales records and reports as may be required by management
  • Regular inspection of all properties and preparation of status reports on the state and condition of properties and any improvements
Requirements
 
The ideal candidate should possess at least a diploma in business or marketing field with at least 1 year experience in the Real Estate Industry.
 
Should be able to work independently, understanding what needs to be done and having the drive to do it without  being supervised

Retainer: KES 30,000

If you feel you fit the above role, please send your CV only quoting the job title on the email subject to jobs@alternatedoors.co.ke

N.B: We do not charge any fee for receiving your CV in our database nor for interviewing. 

Only candidates short-listed for interview will be contacted. 

For unsolicited applications, please drop your CV in our offices( Devan Plaza, Westlands 4th Floor) Monday to Friday- 3pm- 5.30pm ONLY.

Wananchi Group (K) Ltd

Vacancy: Sales Agents

Employment Status: 
Contract

Position Reporting to: Sales Team Leader 

Job Purpose / Summary: To meet the needs of existing customers, create new customers and meet or exceed monthly sales quotas at the appropriate gross margin while increasing customer satisfaction.

Key Roles:
  • Maintain and develop relationships with customers in person and via telephone calls and emails;
  • Make cold calls to arrange meetings with potential customers to prospect for new business;
  • Respond to incoming email and phone enquiries;
  • Act as a contact between Wananchi Group and its existing and potential markets;
  • Gather market, territory and prospective triple play customer information and advise on forthcoming Zuku product developments and discussing special promotions;
  • Represent Wananchi Group at trade exhibitions and events under the guidance of HOD and or Team Leader;
  • Record sales and order information and sending copies to the sales Leader, or entering into a computer system;
  • Review sales performance and aiming to meet or exceed targets;
  • Gain a clear understanding of customers' requirements; and
  • Attend team meetings and sharing best practice with colleagues.
Academic Qualifications
  • Minimum of Diploma certification
Experience
  • Entry level position
Skills and Competencies
  • Familiarity with the industry dynamics in the country
  • Analytical and organization skills
  • Strong Communication skills    
eMail cv only to recruit@ke.wananchi.com

Closing Date 31st July 2014


a Christian religious institution seeking to recruit pro-active and self-driven individual to fill the position of Facilities Manager reporting to Head of Facilities
 
Job Purpose: Coordinate and oversee the optimal, safe, secure, and environmentally-sound operations and maintenance of institution’s physical infrastructure assets in a cost effective manner aimed at;

i. long-term preservation of the asset value,
 
ii. Efficient and effective operations of the Ministry teams i.e. "end-user satisfaction"
 
Key Responsibilities
  • Setting up systems and strategies and constantly reviewing them in consultation with the Head of Facilities.
  • Advising the Leadership about the potential impact of their decisions on the provision of space and services.
  • Management of matters concerning Health and Safety including compliance with all statutory requirements.
  • Fire Safety – Have in place a fire safety policy that includes but not limited to fire safety training, drills, provision and maintenance of firefighting equipment and systems as well as Risk assessments.
  • In charge of Maintenance Systems including:
  • Preventative and predictive Maintenance of Physical infrastructure
  • Corrective/Reactive Maintenance of Physical infrastructure
  • Grounds Maintenance and Horticulture
  • Overall In-charge of Security
  • Periodic Testing and Inspection of various systems
  • Other operational elements including waste management and car parking
  • Preparation of Maintenance and Operational budgets
  • Insurance of Physical Infrastructure
  • Statutory Requirements Compliance. E.g Health and Safety requirements, Statutory Licences etc
  • Training of institution Staff on relevant disciplines e.g. Fire drills and evacuation
  • Update and Maintenance of Consultant and Contractor databases
  • Oversight of Caretakers/Campus Facilities Managers
Minimum Requirements
  • A first degree in facilities or property Management or relevant field
  • Minimum 3 years’ experience in facilities management.
  • Born Again Christian
  • Commitment to the institution’s Mission and Vision
Salary: Kshs.( 80,000 – 100,000)
 
How to Apply:
 
If you are interested in the position and have the skills and talents our client is looking for, we would like to hear from you.

Please send a copy of your updated resume, salary and benefits to info@dorbe-leit.co.ke with the JOB TITLE as the subject before close of business 28th July, 2014. 

Only successful candidates will be contacted.
Sales Agents

AAR Insurance Kenya Ltd 

Location: Eldoret, Saito Centre-Mezzanine Floor.

We are looking for energetic, aggressive, talented, creative and innovative team players excited about an opportunity to grow their sales careers in one of the leading insurance companies in the region.

Key requirements
  • Education: College Graduates are preferred and Professional training will also be considered
  • Excellent communication skills-Presentation skills
  • Well groomed and presentable
  • Must be ambitious and focused to succeed in sales career under minimum supervision
  • Experience in Sales and Marketing will be an added advantage.
Note: Residence of Kitale ,Eldoret and its environs  are encouraged to apply…!!!

Remuneration: Generous commission based incentives

If  you’re a “Go-getter” and interested, please forward your CV and application letter to emuse@aar.co.ke or address it to The Unit Manager- North Rift Branch-Eldoret.

Closing Date:  18/07/2014.

Neo Marketing, a leading below-the-line marketing agency, with over five years’ experience in delivering brand experiences wishes to fill the position of Sales Agent.

Location: Nairobi

Key Responsibilities:
  • Establishes new accounts by planning and organizing daily work schedule to call on potential sales outlets and other trade factors
  • Focuses sales efforts by studying existing volume
  • Submits orders by referring to prices lists and product literature
  • Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans and annual territory analyses
  • Recommends changes in products, service by evaluating results and competitive developments
  • Resolves customer complaints by investigating problems, developing solutions, preparing reports and making recommendations to management
  • Provides historical records by maintaining records on area and customer sales
  • Contributes to team effort by accomplishing related results as needed
Requirements
  • University degree or Diploma (Completed)
  • 3-5years continuous Sales experience
  • Strong selling and negotiating skills
  • Attention to detail
Interested candidates who meet the above criteria should submit their online application clearly detailing their suitability for the position on or before 16th May 2014 at http://goo.gl/T8sryH. 

Only short listed candidates will be contacted.

CVs WITHOUT Salary Requirements will not be considered.
Call Center Agent

Key Responsibilities
  • Receive and initiate call center calls.
  • Liaise with service providers on service delivery to customers.
  • Collect feedback on service delivery and conduct customer satisfaction surveys.
  • Manage social media accounts i.e. twitter, Facebook, VIP chat and M-pesa client portal.
  • Updating and Managing client database in the system.
  • The management from time to time may allocate any other duties.
Qualifications
  • Diploma / Degree in any relevant field
  • Professional experience of not less than 1 year
  • Aptitude and Attitude
  • Young, driven, smart and passionate
If you qualify for the position, please send your application letter and CV to recruit@atom.co.ke



Exciting opportunities in banking with a dynamic team
 
National Bank of Kenya, one of the leading banks with a vision to becoming the Bank of choice in the provision of financial services within the region has exciting opportunities for dynamic, experienced, self driven, result oriented individuals to fill the following position;

Call Centre Agent

8 Positions

The position will be offered on a two (2) year renewable contract.
 
Reporting to the Manager, Call Centre the successful candidates will be responsible for providing high quality customer service by tracking and responding to customer queries through telephone calls and other channels such as email.
 

Key Responsibilities
  • Provide first line support, troubleshoot problems and advise on the appropriate action, or otherwise escalate issues;
  • Answering calls and responding to customer inquiries professionally;
  • Researching required information using available resources;
  • Open, track and close trouble tickets;
  • Maintain status updates and requests with the Customer;
  • Providing customers with product and service information;
  • Capturing customer data;
  • Identifying and escalating priority issues;
  • Completing call logs and producing call reports;
  • Follow up on issues and provide feedback to customers on reported incidents to ensure satisfaction.
Position requirements:
  • Bachelor’s degree in a business field;
  • Aged between 24 and 28 years;
  • Two (2) years experience as a call centre agent
  • Knowledge of Microsoft Office Suite and social media applications.
Other requirements:
  • Customer service oriented and professional telephone etiquette;
  • Problem-solving and analytical ability;
  • Excellent verbal and written communication skills;
  • Quick decision-making abilities;
  • Ability to cope up with difficult situations and diverse customers;
  • Ability to multi task; work independently and also as part of a team
This position attracts competitive salary compensation, eligibility to the Bank bonus scheme, staff loans and other staff benefits.

Interested and suitably qualified individuals should forward their detailed application, CV, copies of their academic and professional certificates, day time telephone contacts and addresses of three professionally relevant referees to reach the undersigned by Wednesday, 5th March 2014.

*Only shortlisted candidates will be contacted. 

National Bank is an equal opportunity employer.
 
The Head of Human Resources
National Bank of Kenya Ltd
P.O. Box 72866 — 00200
Nairobi
 
www.nationabank.co.ke



Positions: Sales Agents
 
Where: AAR Insurance  
 
Location: Eldoret, Saito Centre - Mezzanine Floor

We are looking for energetic, aggressive, talented, creative and innovative team players excited about an opportunity to grow their sales careers in one of the leading insurance companies in the region.
Key Requirements

  • Education: College Graduates are preferred and Professional training will also be considered
  • Excellent communication skills-Presentation skills
  • Well groomed and presentable
  • Age: Mature, 25 years and above
  • Must be ambitious and focused to succeed in sales career under minimum supervision
  • Experience in Sales and Marketing will be an added advantage.
*Remuneration: Generous commission based incentives

If  you’re a “Go-getter” and interested, please forward your CV and application letter to emuse@aar.co.ke or address it to The Unit Manager- North Rift Branch-Eldoret.

Closing Date: 14/02/2014.

Vacancy: Contact Center Agent (French, Lingala, Zambian Dialects, Somali, Arabic and Amharic Speakers)

Company Profile: KenCall is Kenya’s largest contact center operating globally and providing call center and Business Process Outsourcing (BPO) services to organizations worldwide. 

KenCall offers unrivalled experience in customer care, telesales, technical support, customer acquisition, web chat services and BPO.

Its business is built upon world-class technology infrastructure and operations.
 

Job Profile: The contact centre agent responds to customer needs in a professional, service-oriented manner and maintains the highest level of customer satisfaction by seeking first contact resolution. This role is responsible for providing excellent customer service by; resolving issues and answering enquiries regarding various products and services. 

Main Responsibilities of the Job:
  • Responding to customer enquiries.
  • Researching required information using available resources.
  • Handling and resolving customer complaints.
  • Providing customers with product and service information.
  • Processing orders, forms and applications.
  • Identifying and escalating priority issues.
  • Routing calls to appropriate departments.
  • Following up on customer calls where necessary.
  • Completing call logs.
Working Conditions
  • Hours of work will vary and shift work will be required
  • Agents may be required to sit for long periods of time
Main Skills
  • Excellent verbal and written communication skills
  • A minimum typing speed of 30wpm (A MUST)
  • Ability to learn detailed instructions quickly
  • Superior problem solving skills
  • Ability to explain detailed instructions articulately and clearly
  • Ability to multi-task effectively
  • Technical aptitude
Personal Qualities
  • Strong work ethic
  • Exceptional customer service skills
  • Ability to recognize sales opportunities.
  • Excellent telephone manner
  • Positive attitude
  • Excellent personal grooming
  • Clear neutral accent
Qualifications
  • Post Secondary Education in any field
  • Multi-channel experience is preferred: email/chat/phone
  • Knowledge of computer and communication systems
  • Experience in customer service environments an asset
  • Previous contact centre experience an asset
  • International exposure is highly advantageous
How to Apply: If you think this is the perfect fit for you then visit our website: http://www.kencall.com/cats/careers/ or send your Resume to: recruitment@kencall.com by 15th January 2014.

Neo Marketing, a leading below-the-line marketing agency, with over five years experience in delivering brand experiences wishes to fill the following position urgently.

Sales Agents - Eastern

Position Locations: 
Machakos, Kitui, Mwingi, Embu, Meru
Key Responsibilities:

  • Establishes new accounts by planning and organizing daily work schedule to call on potential sales outlets and other trade factors
  • Focuses sales efforts by studying existing volume
  • Submits orders by referring to prices lists and product literature
  • Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans and annual territory analyses
  • Recommends changes in products, service by evaluating results and competitive developments
  • Resolves customer complaints by investigating problems, developing solutions, preparing reports and making recommendations to management
  • Provides historical records by maintaining records on area and customer sales
  • Contributes to team effort by accomplishing related results as needed
Qualifications and Experience
  • University degree - marketing, commerce, business administration
  • Diploma in sales & marketing with over 3 years experience in sales/merchandising.
  • Experience in BLT a plus
Interested candidates who meet the above criteria may should submit their applications online at http://bit.do/neo14 before 7th January 2014

Only shortlisted applicants shall be contacted.
METROPOL REALTORS (K) is a new start up premier Commercial and Residential Property Management Solutions Provider based in Nairobi; engaged in providing specialized state of the art & tailor made Realty Solutions to a wide range of clientele.
 
We aim at being the leading provider of Integrated Realtor Services in Africa and to achieve that we are looking for dedicated professional with the extra push to get ahead of the competition. 

We are looking for someone who will assist build the business by acquiring new clients and the right candidate shall be allowed to acquire shares. 

We are looking for;

Position: Sales / Letting Agent
 

Location: Nairobi
 
Salary: KShs.40, 000 – 60,000 plus 4% commission

The main purpose of this job is to acquire new business, let, buy, and rent property for clients.

Responsibilities:
  • Aggressive Marketing & Promoting Real Estate services offered by the company and solicit owners in order to obtain new listings.
  • Obtaining pictures and measurements of rooms, doors, windows or any other specified areas for inclusion in newspaper advertisements and real estate booklet listings for property description
  • Inspecting the property to determine if any repairs are needed and notify the owner
  • Accompanying prospects to property sites, quote purchase price, describe features, and discuss conditions of sale/rent
  • Preparing of closing statements, overseeing of real estate documents, disburse funds, and coordinate closing activities.
Professional and Relevant Experiences
  • Proven excellent track record in acquisition of new property listings and evidence of a wide network of potential business.
  • Working experience in a real estate firm is an added advantage
  • Good communication skills both written and oral
  • Be a mature and presentable person
  • Be a person who has integrity
  • An aggressive sales person
Qualifications
  • Degree/Diploma in Sales & Marketing/ Property Management is preferable from a reputable institution
  • Registration with the Estates & Managing Agents Board not a must but desirable
  • At least 3-5 years working experience
If you meet the above requirements, send your application with CV and cover letter to info@metropolrealtors.com indicating the title (Sales / Letting Agent Ksh.40 – 60K) on the subject line before 21st December 2013.

Please note your current salary in your cover note.

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