Jhpiego Project Manager, Business Stream Analyst, Software Developer and Help Desk User Support Jobs in Kenya

Jhpiego, an affiliate of Johns Hopkins University, is an international NGO supporting health programs to improve the health of women and their families. 

Jhpiego-Kenya works in close collaboration with the Ministry of Health in the areas of HIV, Malaria, TB, Maternal, Newborn and Child Health, Reproductive Health and Family Planning.

Jhpiego is implementing an ERP -Jhpiego Enterprise Management System (JEMS) and scaling it up to 16 Jhpiego Country Offices. 

We are currently recruiting experienced individuals in this project with excellent technical and organizational skills who are team players, dedicated, hardworking, innovative, highly motivated and able to work in a high pressure environment requiring multitasking abilities.

Project Manager
 

The Project Manager will lead JEMS project implementation teams and control JEMS implementation schedule, cost, and ensure satisfactory implementation of the system in various Jhpiego country offices. 

The manager will develop and coordinate project plans; communicate changes and progress; ensure timely completion of JEMS projects within outlined budgets and manage project team activities.

Responsibilities:

• Work with Project heads and Country Directors to prepare project work plans and contribute to the development of new JEMS modules
• Define & manage implementation lifecycle and coordinate documentation as required
• Define project requirements by identifying project milestones, phases and elements; forming project teams and establishing project budget.
• Ensure all project tasks are according to budget and meet all Jhpiego standards, including deadlines, accountability and good governance
• Coordinate with software development team to maintain thorough knowledge of product capabilities and facilitate delivery of project objectives
• Continuously monitor JEMS Help desk requests and ensure timely resolution and make suggestions for systems improvements as required
• Thoroughly understand and communicate JEMS system capability and requirements to appropriate country team members
• Proactively report on project status, issues & risks to management
• Conduct regular status meetings with all stakeholders, keeping the stakeholder’s needs and requirements continuously in view
• Arrange user training and align training with project goals

Requirements:

• Master’s degree in business administration and/or development related studies
• 5 years’ experience in a project management position involving ICT/ ERP implementation in a busy environment
• Extensive knowledge and experience in proficiently handling projects
• Team player with sound experience in people and change management, negotiation and planning
• Exceptional presentation and interpersonal skills including
• Excellent analytical skills with ability to absorb large volumes of technical data and develop concise solutions in addition to translating into non-technical terms
• Highly organized, and able to set, observe, and re-evaluate project priorities

Business Stream Analyst
 

Reporting to the Project Manager, the Business Stream Analyst will to work with users to determine processes that can be automated into the JEMS.

Responsibilities:

• Work closely with Jhpiego Management and Software Development team to identify and maximize opportunities to use information and technology to improve business processes
• Assist Business Stream Leader in automating current business operations into JEMS to support the Jhpiego country offices support and program areas
• Review, analyze, and create detailed documentation of business processes and user needs, including workflow, program functions, and steps required to develop or modify computer programs
• Work with programmers to prototype and carry tests on new products to ensure that the product meet the user requirements and are effective
• Define, develop and implement quality assurance practices and procedures, end user test plans and other QA assessments
• Make recommendations on ways to improve systems by studying current practices; designing any modifications
• Monitor project progress by tracking activity; resolving problems; reporting on progress and recommending actions
• Maintains system protocols by writing and updating procedures

Requirements:

• Master’s degree in business administration and/or development related studies
• 5 years’ experience working in a fast-paced environment
• Knowledge and experience in proficiently handling projects.
• Experience in finance and administration required
• Excellent communication and interpersonal skills with ability to effectively communicate with senior management, technical staff, as well as non-technical end users
• Excellent analytical skills with ability to absorb large volumes of technical data and develop concise solutions in addition to translating into non-technical terms
• Experience in writing policies, procedures and SOPs
• Excellent computer proficiency particularly working MS Office
• Be of high integrity and have a sense of confidentiality

Software Developer
 

Reporting to the Senior Software Developer, the Software Developer is responsible for designing, developing, installing, maintaining and supporting JEMS software solutions for Jhpiego country offices.

Responsibilities:

• Design new computer programs; analyze requirements; construct workflow charts and diagrams; study system capabilities and write specifications.
• Customize JEMS to meet Jhpiego’s requirements
• Develop additional software into JEMS systems as required
• Provide users with orientation and training on JEMS and other systems developed in-house
• Prepare and maintain all system documentation including user manuals for all systems developed in-house
• Establish and maintain a fault tracking system and respond promptly and professionally to bug and other fault reports
• Conduct continuous system analysis, specification and development to keep JEMS and other systems performing optimally and current with changing requirements and technologies
• Analyze system specifications and translate requirements into task specifications for internal and external co-developers
• Establish appropriate methodologies, processes and standards for application development
• Establish, maintain and document software source code version control system
• Ensure all software is adequately tested and debugged before being released into general use

Requirements:

• Bachelor’s Degree in Computer Science
• MCSD: Application Lifecycle Management
• 5 years’ experience in similar capacity.
• Development of web based applications in ASP.Net, PHP and JavaScript
• Good Understanding of Agile Development Methodology
• Experienced in all aspects of the software development life cycle (SDLC)
• Knowledge and experience in proficiently handling projects
• Excellent organizational skills including the ability to handle a variety of assignments sometimes under pressure of deadlines.
• Excellent interpersonal and communication skills.
• Be of high integrity and have a sense of confidentiality.

Help Desk User Support 

2 Positions 

(Bilingual: English / French)
 

The Help Desk User Support is responsible for JEMS support and call centre and provides supports and, users on-the-job training at the Jhpiego offices globally.

Responsibilities:

• Provision of first level user support for JEMS users and escalating the difficult problems to the technical team
• Escalation of issues and clients requests and follow up as necessary
• Provide on-line and telephone user support to clients across Jhpiego globally
• Identification of routine JEMS user’s application support issues and provision of training for staff as required.
• Providing new JEMS user training to staff as required
• Maintain system and configuration change documentation
• Performing basic diagnostic and recovery routines on network equipment

Requirements:

• Bachelor’s Degree in BIT, Computer Science or related field
• 3 years’ experience in similar capacity
• CompTIA A+ or Network+ Certification
• MCITP: Enterprise Desktop support Technician
• Must be able to speak and write in French
• Knowledge of computer operations, data analysis, database management, and technical support
• Confident user of Windows client operating systems
• Excellent organizational skills including the ability to handle a variety of assignments sometimes under pressure of deadlines.
• Excellent interpersonal and communication skills.

Interested applicants should send a CV with three referees and detailed cover letter by email to HR.Kenya@jhpiego.org not later than 20th December 2013. 

Please indicate how your education and experience qualifies you for the position.

Only those selected for interview will be contacted.

Jhpiego is an equal opportunity employer

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IBTCI / MEPS Research Organization(s) Required to Conduct Focus Group Discussions for Somalia based Program Evaluations and Assessments

Research Organization(s) to Conduct Focus Group Discussions for Somalia based Program Evaluations and Assessments
 

IBTCI / MEPS is seeking qualified research organization(s) with operating capabilities in Somaliland and/or Puntland to perform focus group discussions (FGDs) as part of its various program evaluation and assessment work in Somalia. 

It is anticipated that the supplier(s) should be able to carry out 5 to 10 focus groups in Somaliland, Puntland and Mogadishu
 

Capabilities statements (no more than two (2) pages) outlining experience and highlighting similar past assignments must be delivered by 16 December 2013 end of business day local time, via email to: dotieno@ibtci.com with the following subject line “Focus Group Discussions in Somalia”.
 

Submissions should include evidence and supporting documentation relating to above selection criteria, and an illustrative budget specifying comprehensive proposed cost for 8 FG in Hargeisa, Focus Groups (FG) ,8 FG in Garowe and 8 FG in Mogadishu. 

Focus Groups (FG) Full SoW available upon request at: dotieno@ibtci.com.

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IBTCI Somalia Environmental Assessment Short Term Technical Experts Jobs

IBTCI is seeking short term technical experts to support an environmental assessment for Somalia.
 

Requirements: Kenyan experts must have a strong and demonstrated expertise in at least one of the following subject matters: Urban waste management, land use policies and grazing, charcoal production and deforestation, food security and livelihoods, prosopis, toxic waste dumping and disposal, wildlife, and water rehabilitation systems.

 

Strong preference for:

• Experience with environmental assessments
• Experience with policy development
• Experience with program design
• Work experience / expertise on Somalia
• Experience working on USG/USAID funded projects in Somalia or elsewhere
• Somali speaker (an asset only)

Candidates should clearly highlight their technical areas of expertise and the prior experience making them qualified (based on listed criteria above).
 

Cover letter and curriculum vitae should be submitted by 16 December 2013 end of business day local time, to: dotieno@ibtci.com with the following subject line “Environmental Expert for Somalia”. 

Submissions should clearly state in the cover letter which specific technical expertise among those listed above.

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IDRC Programme Assistant (Bilingual in English and French) Job in Nairobi Kenya

Programme Assistant
 

(Bilingual in English and French)
 

IDRC an international organization that supports research in developing countries invites applications for the position of Program Assistant to be based at the regional office (ROSSA) in Nairobi
 

Duties and Responsibilities
 

The right candidate will be responsible for the following duties:
 

Providing a variety of administrative, coordination and logistical services in support of a number of programmes and contribute to their effectiveness by:

• maintaining an in-depth knowledge of the current activities of the relevant programme areas; 
• liaising with other offices of the organisation as well as representatives from other partner institutions; 
• maintaining the programme files, compiling and extracting information from files, publications, organisational databases and other sources; 
• preparing correspondence; 
• coordinating administrative and logistical needs for visitors; 
• assisting supervisors with their travel arrangements; and, 
• giving necessary inputs to the organisation of meetings and conferences.

Personal Specifications:
 

The ideal candidate should meet the following requirements:

• Be in possession of a Degree in Business Administration or its equivalent
• Have at least five years’ experience relevant to the duties outlined above
• Possess good communication skills, both oral and written, and be a good team member
• Display strong analytical and organizational skills
• Have good experience of the internet as well as word processing, spreadsheet and database software
• Demonstrate ability to manage work with minimum supervision

Only candidates who have excellent capacity in both English and French, orally and in writing, should apply.

Interested candidates should forward their applications to the address below including a full CV no later than 31 December 2013: parossa@idrc.ca

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IRDO Resource Mobilization Coordinator Job in Kisumu Kenya

Impact Research and Development Organization (IRDO) is a registered Kenyan Non-Governmental Organization with a main office in Kisumu City, western Kenya and regional offices in Siaya, Kisumu, Migori, Busia, Homabay, Turkana, Uasin Gishu, Nairobi, Trans Nzoia and West Pokot counties. 

IRDO’s principal mandate is to improve community health and development gains by promoting local research and implementing evidence-based public health and development programs that respect and leverage community resources. 

Following the development of its second Strategic & Development Plan (2013-2017), IRDO is looking for a Resource Mobilization Coordinator to take lead in raising resources required to achieve the five strategic goals.
 

Position: Resource Mobilization Coordinator
 

Supervisor: The Director/CEO
 

Location: Kisumu City, western Kenya
 

Job Summary: To take lead in raising resources from international and national donors, foundations, charities, embassies, corporates etc by providing technical advice, guidance and supporting the development of high quality proposals as well as programs and research activities that aligns to IRDO strategic goals.

Key Roles and Responsibilities:

• Lead IRDO in the diversification of its sources of income to support its operations.
• Lead in the coordination of preparation and submission of project proposals.
• Lead in the identification of funding opportunities and support key staff in the preparation and submission of proposals.
• Carry out donor mapping, research, situational analysis of donors to understand their priorities, requirements and preferences.

Qualifications, Skills and Experience:

• Bachelor’s degree in Social/Behavioural Sciences, Development Studies, Community Health and any other related fields. Holders of Masters degree have an added advantage.
• Demonstrable experience and knowledge of international and national donors, foundations, charities, embassies, corporates etc.
• At least 3 years experience and proven track record of generating income from international and national donors, foundations, charities, embassies, corporates etc.
• Demonstrable experience in planning, writing, reviewing, submitting project proposals, applications and concept notes to potential donors.
• Excellent working knowledge of MS Word, MS Excel, PowerPoint.

Submit applications, complete with CV, copies of certificates and testimonials, names and telephone numbers of three professional referees, current and expected salary, to reach the undersigned not later than 31st December 2013. 

Or Email your applications to: careers@impact-rdo.org.

The Human Resources Officer,
Impact Research and Development Organization
P. O. Box 9171 - 40141
Kisumu.

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HELB ERP Quality Assurance Individual Consultant Job in Kenya

ERP Quality Assurance Individual Consultant

Background: The Higher Education Loans Board was established on the 21st day of July 1995 by Higher Education Loans Board Act, Cap 213A. 

The mandate of the Board is to grant loans to students enrolled in higher education and recover mature loans.
 

As part of the Board’s strategic direction, HELB has kicked off implementation of an Enterprise Resource Planning System that will provide seamless integration of its processes to ensure improved efficiency in service delivery to customers. 

To ensure success of the project, the Board intends to bring on board an individual consultant to perform the role of project quality assurance over the project implementation period.
 

The Position: HELB seeks an individual consultant for a period of six (6) months to carry out quality assurance of the implementation of the new ERP. 

The consultancy will be divided into two phases I and II. 

The Consultant will work closely with the ERP Project team, Internal Audit & Risk Management and ICT functions and will be expected to provide reports to senior management and the board at predetermined frequencies. 

The consultant will work with a variety of individuals including analysts, developers, system users, and project management office. 

The primary focus of the ERP Quality Assurance Consultant will be to monitor and provide assurance on development, implementation, and documentation all testing activities, including test planning, test documentation, test execution, defect tracking and reporting, including follow-up and issue resolution.

Key Responsibilities:
 

Responsibilities and essential job functions include but are not limited to the following:

• Develop quality assurance guidelines and plan/ strategy for the project.
• Manage the quality assurance activities for ERP project development, user training, system and user testing and migration phases.
• Provide leadership and consulting on quality assurance methodologies.
• Provide status reports to HELB Management and the Board where quality as per predefined standards/ requirements are not being met, including the remediation plans agreed with the Service Delivery leader(s), and track to completion.
• Ensure requirements and design objects undergo reviews to proactively validate appropriate applicability, accuracy, feasibility, usability, clarity, and testability.
• Manage the development and maintenance of quality assurance test plans, scenarios, cases and scripts.
• Monitor progress of testing and make necessary changes to test plans, cases and scripts to ensure that quality standards and production deadlines are met.
• Responsible for defining and maintaining quality assurance testing best practices, initiates and documents processes and procedures improvements.
• Lead the continuous improvement of quality assurance practices, tools and methodologies.
• Assesses impacts on related business, functional, development and test teams.
• Researches and recommends changes required on technology and processes.
• Monitor and communicate progress of overall quality assurance activities and recommends changes to the strategies and processes to ensure that quality standards and practices are being followed.
• Focus on controlling project risks
• Undertake post implementation analysis to facilitate Continual Improvement

Qualifications, Skills and Experience

• An advanced degree in Information Technology or Project Management (with a bias on IT Projects)
• Working experience in SQL and Oracle environment.
• At least seven (7) years’ experience in ERP requirements definition, development or testing with creation and execution of quality assurance test plans scenarios, cases, checklists and scripts.
• Demonstrate collaboration on project teams and interaction with project managers, business and functional analysts, developers and the business community directly related to quality assurance responsibilities and roles.
• Experience with programming languages and script development.
• Demonstrate test management processes and technical skills, including an understanding of manual and automated test execution and performance related tools.
• Demonstrate knowledge using version control and defect tracking methods, including an understanding of associated tools.
• Knowledge of project management skills, including an understanding of project management processes and related tools.
• Knowledge of application software development life cycle concepts, lean and agile best practices, environment and configuration management, and test management methodologies and practices.
• Knowledge in data migration planning, execution and monitoring.
• Be a team player with the ability to network with project staff to obtain high standard of performance.

Remuneration: The consultant is expected to quote the expected remuneration for each man-day on the project.

If you believe you can clearly demonstrate your abilities to meet the criteria given above, please send your application, detailed CV, relevant copies of testimonials and certificates, your date time contact, and contacts of three referees, so as to reach the office of chief Executive Officer on the contact below and not later that 13th December, 2013.

CEO/Board Secretary
Higher Education Loans Board
P.O. Box 69489-00400,

Nairobi

Email Address: recruitment@helb.co.ke

Only shortlisted Consultants will be contacted.

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Unilever Tea Kenya Limited Leaf Inspectors Jobs in Kericho

Vacancy Code: VA/2014/B5303/6204
 

Position Title: Assistant Quantity Surveyor
 

Department / Office: AFO, KEOH, Kenya
 

Duty Station: Nairobi, Kenya
 

Contract Type: Local ICA Support
 

Contract Level: LICA-5
 

Duration: 1 Year (renewable subject to performance and availability of funds) 

United Nations Core Values: Integrity, Professionalism, Respect for Diversity

Background Information - UNOPS

UNOPS mission is to serve people in need by expanding the ability of the United Nations, governments and other partners to manage projects, infrastructure and procurement in a sustainable and efficient manner.

Within these three core areas of expertise, UNOPS provides its partners with advisory, implementation and transactional services, with projects ranging from building schools and hospitals, to procuring goods and services and training local personnel. 

UNOPS works closely with governments and communities to ensure increased economic, social and environmental sustainability for the projects we support, with a focus on developing national capacity.

Working in some of the world’s most challenging environments, our vision is to advance sustainable implementation practices in development, humanitarian and peacebuilding contexts, always satisfying or surpassing partner expectations.

We employ more than 6,000 personnel and on behalf of our partners create thousands more work opportunities in local communities. Through our headquarters in Copenhagen, Denmark and a network of offices, we oversee activities in more than 80 countries.
  
Background Information - Kenya

Kenya

UNOPS Kenya Operational Hub (KEOH) has over twenty years of experience working in East Africa, including large scale infrastructure projects. With a flexible and responsive presence throughout the region, UNOPS is able to scale up rapidly, through various mechanisms into high risk areas which have proven to be beneficial to partners.

KEOH has its own Physical Infrastructure Unit (PIU) which consists of design production office and engineering project management cell, consisting of civil, structural, M&E engineers, architects, design draftsmen and quantity surveyors. This team is supported by its own in-house procurement specialists and logistics support group who perform the tendering and admin support for all projects undertaken by the PIU. 

The PIU is providing design and implementation support via its team of site engineers based in Kenya, Burundi, Seychelles and throughout Somalia. All design drawings, specifications, bills of quantity and tender documentation are prepared in-house to ensure the highest quality, standards and contractual transparency.
 

Background Information - Job-specific

KEOH-PIU offers services that are complimentary to the front end of any physical infrastructure project including, feasibility studies, construction assessments, developing standard systems and manuals for infrastructure development with local government counterparts, detailed construction design and documentation with BOQ’s and specification. 

It offers complete turnkey solutions to serve its clients’ needs.

Functional Responsibilities
The Assistant Quantity Surveyor shall be responsible for assisting the Quantity Surveyor to ensure timely, cost effective and quality delivery of bill of quantities for projects.

He/she will report to the PIU Deputy Manager and will be required to undertake the following tasks;

• Taking off quantities from architectural and structural drawings
• Assist in the preparation of preliminary cost estimates
• Assist in the preparation of detailed BOQs
• Assist in preparation of valuations for contractors’ payments
• Assist with the valuation of variations for ongoing construction jobs
• Assist in collecting and maintaining construction cost data
• Keep an updated filing system for PIU construction contract documentation

Competencies

• Knowledge and capacity to prepare Bills of Quantities for building works to professional and accurate standards.
• Good team player attitude.
• Ability to follow instructions precisely and work in a team to support the delivery of successful projects.
• Ability to work under pressure and meet strict deadlines.
• Excellent communication skills, both verbal and written.
• Excellent written and spoken English.
• Familiarity with relevant Quantity Surveying software’s.

Education

• A Bachelors degree in the relevant field is required

Experience

• At least 1 years of relevant experience is required
• Experience working with UN or other Humanitarian/Development agencies an asset
• Experience working in a busy Engineering environment will be well regarded

Contract type, level and duration

• Contract type: Local ICA
• Contract level: LICA 5
• Contract duration: 1 Year (renewable subject to performance and availability of funds)

For more details about the ICA contractual modality, please follow this link:
https://www.unops.org/english/Opportunities/job-opportunities/what-we-offer/Pages/Individual-Contractor-Agreements.aspx
 

Additional Considerations

• Please note that the closing date is midnight Copenhagen time (CET)
• Applications received after the closing date will not be considered.
• Only those candidates that are short-listed for interviews will be notified.
• Qualified female candidates are strongly encouraged to apply.
• For staff positions UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post
• The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS. 

CLICK HERE to apply online

Deadline: 14th Nov 2014

It is the policy of UNOPS to conduct background checks on all potential recruits/interns.

Recruitment/internship in UNOPS is contingent on the results of such checks.

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Safaricom RAN Optimization Engineer - Western Region Job in Kenya

Safaricom Limited is the leading mobile telecommunications company in Kenya. 

We are at the forefront of the industry and always seek to attract and retain talented, creative and innovative team players who are excited by the opportunity of pushing the frontiers of this evolving technology, growing our services, exciting our customers and contributing to our community. 

At Safaricom, we take pride in our talent and develop them to realize their maximum potential!

RAN Optimization Engineer - Western Region

Ref: TECHOLOGY-RANOE-DEC 2013
 

We are pleased to announce the following vacancy in the Regional Network Operation Department-Western Region within the Technology Division. 

In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:

Reporting to the Senior Manager-RAN Optimization (Rift, Western & Nyanza), the role hold will manage, 3G Network Capacity and Quality Optimization, 3G project Management and coordination and 3G Database management and documentation. 

The role holder will also monitor 3G KPI’s and ensure fine tuning. 

He or she will maintain accurate site database/ standards for database parameters; ensure the resolution of escalated customer complaints and identification of potential Bottlenecks in the Core PS NW and escalation.

Key Responsibilities:

• Manage and coordinate assigned 3G network projects. Ensure project timelines and standards are met. Ensure all project reports and documentation are complete and timely;
• Analyze traffic trends, redistribute CE ‘s, Coverage control, manage IUB & power congestion to guarantee capacity;
• Optimize Existing 3G sites in accordance with the agreed triggers for capacity, quality and coverage sites;
• Continuously monitor the quality KPI’s on drive test, scanners and customer complains. 
• Trigger corrective optimization plans and manage to completion;
• Ensure all physical changes are updated on ATOLL database. Perform routine audit on sites. 
• Maintain standards/3G parameter rules on all radio database parameters;
• Prioritize customer complaints and provide a solution/ recommendation within the agreed time frame.
• Identify and forestall potential complaint areas;
• Identification of Potential bottlenecks in the 3G end to end network and escalate to Core PS related concerns.

Role Requirements

• A Bachelor’s Degree in Electrical Engineering or Electrical Science, with an emphasis in Radio communications;
• 3 years of work experience in telecommunication with 1 years minimum Hands–on experience in UMTS Radio Network planning;
• Practical knowledge on use of radio planning tool and nominal cell planning;
• Candidates with experience in Siemens or Huawei 3G equipment will have an added advantage;
• Practical knowledge of 2G, 2.5G network a must;
• Knowledge in tele-traffic Engineering is a plus.
• A team player with excellent problem solving skills.

Note: This position is located in the Western Region of Kenya and the offices are based in Kisumu-Kiboswa area.

If you feel that you are up to the challenge and possess the necessary qualification and experience, please send your resume with your cell phone contact indicating your experience and why you are the most suitable candidate for the role clearly quoting the job title and job reference to the address below by Wednesday 11th December 2013.

The Head of Talent and Resourcing,
Safaricom Limited
Nairobi via E-mail to hr@safaricom.co.ke

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Safaricom Limited Merchant Sales Manager Job in Kenya

Safaricom Limited is the leading mobile telecommunications company in Kenya. 

We are at the forefront of the industry and always seek to attract and retain talented, creative and innovative team players who are excited by the opportunity of pushing the frontiers of this evolving technology, growing our services, exciting our customers and contributing to our community. 

At Safaricom, we take pride in our talent and develop them to realize their maximum potential!

Merchant Sales Manager

Ref: CBU-MASM-DEC-2013
 

We are pleased to announce the following vacancy in the Consumer Sales within the Consumer Business Unit Division. 

In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:

Reporting to the Senior Manager-Merchant Services, the position holder will develop & manage RTM (Route to Market) for Merchant Services & Products; Support Introducers & sales team in merchant roll out of Merchant services & products; Roll out & Implementation of new Merchant products across the market.

The job holder’s key responsibilities will be to:

• Ensure onboarding for Merchant recruitment is done with SLA;
• Ensure achievement of Business Objectives on Merchant recruitment ;
• Support prompt & efficient set up of acquired/new Merchants and Businesses;
• Develop & implement Best practice Route to Market for Merchant Products & services;
• Develop & Implement channel merchandising standards & procedures for Merchants;
• Effectively manage staff allocated in Merchant admin through effective monitoring of performance of growing team;
• Prepare daily, weekly, monthly and quarterly reports ;
• Living the Safaricom way of Speed, Simplify and Trust.

The ideal candidate should possess the following skills & competencies:

• Degree in a Business related field;
• Post graduate certification in Sales & Marketing will be an added advantage;
• Intermediate knowledge of business finance principles is essential;
• 5 years hands on experience in a Sales Distribution management in a FMCG or service sector;
• 2 years must have been in a sales ;managerial position, preferably in a fast moving consumer goods company;
• Highly results and performance oriented;
• Attracting & developing talent;
• Building & maintaining relationships;
• Excellent team player with good Leadership/mentoring/management skills;
• Developing external partnerships and strategic alliances;
• Excellent Negotiation/Influencing and Presentation skills.

If you feel that you are up to the challenge and posses the necessary qualification and experience please send your resume and application letter indicating your experience and why you are the most suitable candidate for the role clearly quoting the job title to the address below. 

The deadline for application is Wednesday 11th December, 2013

Head of Talent & Resourcing
Safaricom Ltd
Via E-mail to: hr@safaricom.co.ke

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Orange Telkom Business Developer Job in Kenya

Position: Business Developer
 

Reporting to: SME Manager   
 

Range: R3
 

Department: Business Market
 

Role Purpose: He/She will oversee the conceptualization, planning and growing the brand equity among SME target market while cultivating new customers and brand advocates.

Key Duties and Responsibilities
 

New Business Development:

• Cold call as appropriate within your market or geographic area to ensure a robust pipeline of opportunities
• Meet potential clients by growing, maintaining and leveraging your network and identify potential clients and the decision makers within the client’s organization
• Research and build relationships with new clients;
• Prospect for potential new clients and turn this into increased business, and set up meetings between client decision makers and company’s practice leaders/principals.
• Plan approaches and pitches.
• Work with solution consultant to develop proposals that speaks to the client’s needs, concerns and objectives and 
• Participate in pricing the solution/service, handling objections by clarifying, emphasizing agreements and working through differences to a positive conclusion.

Client Relation:

• Present new products and services and enhance existing relationships.
• Work with technical staff and other internal colleagues to meet customer needs and arranging and participating in internal and external client debriefs.

Business Development Planning

• Attend industry functions such as association events and conferences and provide feedback and information on market creative brands
• Present to consult with mid and senior level management on business trends with a view to developing new services, products and distribution channels and identifying of opportunities for campaigns, services and distribution channels that will lead to an increase in sales

Management and Research

• Submit weekly progress reports and ensure data is accurate and ensure that data is accurately entered and managed within the company’s CRM or other sales management team.
• Forecast sales targets and ensure that they are met by the team and present business development training and mentoring to business developers and other internal staff
• Track and record activity on accounts and help to choose deals to meet these targets
• Work with marketing staff to ensure that prerequisites (like qualification or getting on a vendor list) are fulfilled within a timely manner; understand the company’s goal and purpose so that it will continue to enhance the company’s performance.
• Ensure accuracy and timeliness of reporting in sales pipeline management and opportunity management, all regular and ad hoc sales reports and analysis.

Academic/ Professional Qualifications

• Degree in Business, Finance or other Relevant field
• Membership in related professional organizations
• Certifications accreditation in relevant areas
• Minimum of 3 years experience in consultative selling and relationship management preferably within multi-national companies
• Proven track record in selling high dollar value services.
• Better understanding of the industry sector
• Identification and development of key partner and vendor relationships.
• Proficiency in MS Office tools.    

Key Competencies:

• Proven track record in sales of quota achievement
• Partnering with software, hardware and consulting vendors who have multinational customer base.
• Background in business consulting, process analysis design and improvement
• Self starter with experience and desire to acquire new business and develop good customer relationships
• Self driven, energetic, resourceful, creative and possess strong leadership skills and develop professional sales presentation, proposals and reports
• Ability to project a strong, positive image of him/herself and the company

This position is opened to Kenyan citizens only. 

If you fit the required profile, please apply highlighting how your qualifications, experience and career aspirations match the requirements for this position. 

Application should be sent by latest 16th  December 2013, please provide an updated Curriculum Vitae (CV) including details of your current telephone contacts and names of three referees. 

Apply through www.orange-tkl.co.ke. 

Only shortlisted candidates will be contacted.

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Mercy Corps Communications Officer Job in Eldoret Kenya

Mercy Corps exists to alleviate suffering, poverty and oppression by helping people build secure, productive and just communities.  

Driven by local needs, our programs provide communities in the world’s toughest places with the tools and support they need to turn the crises they confront into the opportunities they deserve.  

Mercy Corps is looking for committed and dynamic individuals to take up the following position:

Communications Officer

Location: Eldoret

Program / Department Summary:
 

Mercy Corps is implementing an over 3 year’s program under USAID’s Yes Youth Can initiative, covering two regions in Kenya; Central and Rift Valley Provinces. 

The core of this program will be a youth-owned, youth-led and youth-managed empowerment program to support local solutions for community Social and economic development through village bunges. 

This program aims to appropriately empower Kenyan youth (18-35yrs) to strengthen their socio-economic and political stakes through youth-led and managed initiatives and institutions. 

The two years will provide sustainable financial, Social, political, and skills development assistance to approximately 1.4 million youth through a variety of youth-identified social and economic community development projects.

General Position Summary:
 

The Communication Officer will be based in Eldoret with frequent travel to implementing sites in Rift Valley (7 counties) as required. 

In collaboration with the COP, Program Manager, and Field Officers to understand the mission, vision and activities of YYC Regional and create effective communications materials. 

Similarly collect and compile information about the YYC Regional program for dissemination to program beneficiaries, stakeholders, the government, CSOs and donors as per the instructions of the Chief of party. 

Essential Job Functions: Responsibilities

• Provide consistent, reliable, and meaningful communication to various stakeholders in audience-appropriate language and medium
• The Communications Officer works with the management team to develop and implement a communications strategy within the budgeted framework.
• Provide advice on crafting of relevant program messages and promoting them through established media channels and through direct communications with clients and partners.
• Ensure proper and correct messaging of the YYC Initiative by all staff from the bottom up
• Communications to various stakeholders with appropriate frequency and timing
• Produces program compelling news releases and newsletters in liaison with COP and Country Director.
• Maintains and updates further development of our Yes Youth Can website and online presence including the Youth social media.
• Oversee and supervise printing and design of publicity materials for YYC- Rift Valley.
• To keep attuned to the changes and updates needed on the website and other youth communication channels like face book, twitter etc.
• To write “Stories” of cases, individuals and projects to be used in various communications materials.
• Participate in planning films and videos on YYC Regional programs as well as formatting & editing Quarterly and Annual reports.
• Train a cohort of Youth from Bunges and Boards to be able to document and write their stories and share them.
• Compile the weekly report from the program Managers and submit to the COP.
• To undertake any other duties as assigned.

Supervisory Roles: None
 

Reports Directly To: Senior Program Manager 
 

Works Directly With: Program Managers, Program Officers, Specialists, and Field Officers

Education, Knowledge and Experience:

• The Communications Officer should have an educational background in public relations, journalism or marketing, but experience and demonstrated skill set will also be taken into consideration.
• Must have a Diploma, Bachelor’s Degree in Arts or Communications or other relevant degree.
• Experience and skills from previous employment are a plus.
• Must have good organizational, management and communications skills. In addition, must be able to develop communications strategies, and negotiate and collaborate with partners and outside teams such as printer, web team, film makers etc.
• Computer programs and tools the successful candidate should be familiar with:
• Ability to work effectively as part of team in a cross-cultural and politically sensitive setting.
• Professional communicator who can recognize a story and tell it in a compelling way to media, in newsletters, videos and online
• Should demonstrate a passion and a commitment to changing lives of others (especially the Youths) for the better and inspires others in that passion and commitment.
• Strong writing and presentation skills.
• Computer skills beyond e-mail and word processing. Some graphic design and publication design skills are necessary.
• Should be able to write interesting text to be used on the website, email newsletter, face book and other online communications.
• Writing must be grammatically correct and in good standard English
• Should be a dynamic team player and a collaborator with strong networking and negotiation skills.
• Must be ready to comply and live up to and in accordance with Mercy Corps Kenya ideals and values.
• Must have demonstrable good relational skills.

Success Factors

• Excellent communication and team-building techniques
• Ability to thrive in a fast-paced, multi-tasking environment
• Demonstrated strong understanding of cultural and social environment in Central Province & Rift Valley.
• Willingness and ability to work effectively with a wide variety of people
• Ability to work as part of a team and coordinate with other project personnel
• Strong computer and organizational skills   
• Proactive, creative and problem-solver.

How to Apply

Interested candidates who meet the above required qualifications and experience should submit on or before December 13, 2013 at 4.00 p.m a cover letter, detailed Curriculum Vitae (CV) listing three professional references( including a recent supervisor) to hrkenya@ke.mercycorps.org .

Applicants must clearly indicate on the email subject: The position and location they are applying for, e.g “Communications Officer-Eldoret” 

Applications without the right subject heading will be automatically disqualified. 

Please do not attach any certificates. 

(ONLY Qualified short-listed candidates will be contacted)

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Mercy Corps Youth Enterprise Specialist Job in Eldoret, Kenya

Mercy Corps exists to alleviate suffering, poverty and oppression by helping people build secure, productive and just communities.  

Driven by local needs, our programs provide communities in the world’s toughest places with the tools and support they need to turn the crises they confront into the opportunities they deserve.  

Mercy Corps is looking for committed and dynamic individuals to take up the following position:

Youth Enterprise Specialist

Location: Eldoret

Program / Department Summary:

The Yes Youth Can (YYC) initiative is a complimentary program funded by the USAID and was designed to empower Kenya’s youth population in areas recovering from the post-election violence in 2007/8, through building capacity of youth groups and organizations to engage with markets, governments and communities, and to pursue their legitimate needs and interests more effectively in a way that builds positive inter-ethnic networks. 

Mercy Corps manages two regional awards, the Rift-Valley Program which is based in Eldoret, and the Central Program which is based in Thika. 

General Position Summary:

Youth Enterprise Program Specialist is a senior level position with Mercy Corps Kenya. 

It will be primarily responsible for providing leadership of the Economic Empowerment under the youth Investment fund component of the Yes Youth Can (YYC). 

The USAID-funded project to genuinely empower youth in Kenya to develop themselves for greater voice in national and local reforms and to create new opportunities for livelihoods that meet the aspirations of young Kenyans. 

The program will support youth in achieving positive change in three major areas: 

(1) increased work skills/employment; 

(2) increased citizenship/civic engagement, and 

(3) increased inter-ethnic engagement. 

It is expected that activities will include youth-driven mobilization initiatives that benefit communities and promote citizenship; creation of opportunities for life and employment skills; and initiatives to bring together youth of different ethnicities.

The Youth Enterprise Program Specialist will work closely with the Chief of Party to implement the current YYC Rift Valley regional program Youth Investment fund component (Bunge SACCOs). 

The activities under this component include SACCO education on compliance for the CMC & SC committees, entrepreneurship training for youth starting businesses after acquiring loans from the SACCOs, job-skills, value-chains/market linkages and linkage to Value Chain analysis information for SACCO loan Products. 

The Youth Enterprise Program Specialist will be responsible for designing and delivery of livelihoods training, SACCO Supervision and management, managing consultants, including international and national sub-grantees, and contractors.

Essential Job Functions:

• Member of the YYC Central Program leadership team in partnership with Chief of Party and Country Director;
• Direct supervision and indirect supervision of Field Officer and SACCO chairpersons in the four Counties under the program.
• Provide technical insight and advice for economic empowerment programming especially on SACCO components , including loan products, membership recruitment, committee meetings, compliance and employment activities, combining experience with practical on-the-ground identification of opportunities and constraints
• Provide technical leadership in value chain/market analysis to identify opportunities for improved Loan products for the SACCOs and business opportunities for young people and other beneficiaries
•  Provide technical leadership and management of County Youth Bunge SACCOs component across the YYC Program.
• Provide technical and management leadership of any small enterprise grants issued by the CBF to individual bunges
• Management and mentorship of local program staff and other partners namely the youth county boards, and County bunge SACCOs gradually transferring skills and capacities;
• Work with program staff on an ongoing basis to ensure smooth planning, preparation, implementation, and joint monitoring and evaluation of program activities and achievements towards program goals.
• Facilitate deliberate linkage of YYC  economic empowerment mandate to  respective County government ministries, projects and staff to ensure sustainability and ownership
• Participate in the YYC programs’ strategic development and way forward process
• Provide training and  mentorship to MC staff on Enterprise Development and related strategies and applications
• Support other Mercy Corps programs towards the attainment of their respective PMPs.
• Represent Mercy Corps in related thematic working groups within the Counties
• Engage with Government of Kenya national and County Government departments on economic development initiatives in conjunction with the Chief of Party.
• Represent Mercy Corps in donor-driven forums/meetings in conjunction with the Chief of Party.

Organizational Learning

As part of Mercy Corps’ agency-wide Organizational Learning Initiative, all team members are responsible for spending 5% of their work time in formal and/or non-formal professional learning activities. 

Accountability to Beneficiaries

Mercy Corps team members are expected to support all efforts towards accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.

Supervisory Responsibility: Supervision of the Yes Youth Can, Field Officers.

Accountability: 
 

Reports Directly To: Chief of Party, Yes Youth Can
 

Works Directly With: Country Director, Program Managers, Gender and Civic Engagement Specialists, M&E staff, Operations/Finance Staff, other MC Kenya as well as global MC staff.

Knowledge and Experience:   

• MA/S or BA/S and compensatory work experience in Cooperative management  business administration, economics/economic development, or international development;
• Minimum of 5-7 years’ experience in international development;
• Technical expertise in youth economic empowerment, Microfinance including Savings and Credit Cooperative Societies general livelihoods and economic development
• Experience managing youth, micro-enterprise, community microfinance, job skills/employment, civic engagement, agricultural value-chains, program design and program M&E
• History of working effectively and respectfully with host government, NGOs, contractors and other partners;
• Ability to effectively convey programmatic goals, enlists partnerships, and work with a range of program and external stakeholders;
• Fluency in Kiswahili

Success Factors:

• Innovative, decisive and inclusive leadership approach
• Creative and insightful as regards development programming including the relationships between youth development, economic empowerment, peace-building and reconciliation
• Excellent communication and team-building techniques
• Proven experience managing and building capacity of diverse teams (expatriate and national)
• Cultural knowledge, sensitivity and respect
• Commitment to oversee projects for their duration
• Ability to engage with strategic institutional partners as well as current and potential donors

How to Apply

Interested candidates who meet the above required qualifications and experience should submit on or before December 13, 2013 at 4.00 p.m a cover letter, detailed Curriculum Vitae (CV) listing three professional references( including a recent supervisor) to hrkenya@ke.mercycorps.org .

Applicants must clearly indicate on the email subject: The position and location they are applying for, e.g “Youth Enterprise Specialist - Eldoret” 

Applications without the right subject heading will be automatically disqualified. 

Please do not attach any certificates. 

(ONLY Qualified short-listed candidates will be contacted)

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