Title:
KenCall IT Internship
Deadline: 22-02-13
Location: Nairobi, Kenya
Openings: 6
Description
We are currently looking for dedicated, energetic and proactive individuals to join our IT team in an internship position.
Deadline: 22-02-13
Location: Nairobi, Kenya
Openings: 6
Description
We are currently looking for dedicated, energetic and proactive individuals to join our IT team in an internship position.
The
Help Desk Support Intern will have the responsibility of assisting users on
various hardware or software related issues.
This
candidate will also provide IT support to all employees.
Responsibilities
- Troubleshoot,
research, and resolve technical problems
- Respond
to telephone calls, instant messages, email and personnel requests for
technical support
- Document,
track, and monitor all problems to ensure a timely resolution
- Support,
monitor, test, and troubleshoot hardware and software problems pertaining
to LAN
- Recommend
and schedule repairs, via vendors or hands on.
- Install
and configure workstations based on company needs and requirements
- Provide
end users support for all LAN- based applications
- Update
all IT related inventory
- Installation,
uninstallation of software
- Perform
other duties or special projects as requested related to area of
responsibility
- Moving
and Setting up of IT equipment
Personal
Attributes
Must have
Must have
- Strong
work ethic.
- Excellent
organizational skills
- The
desire to learn and is not afraid to ask questions
- Ability
to maintain confidentiality at all times
- Dependable
- Must
be highly motivated and committed to achieving results
- Ability
to work under little supervision while meeting deliverables
- Ability
to work in a team environment, as well as independently
Personal
Requirements
Educational and/or Other Requirements/Qualifications
Educational and/or Other Requirements/Qualifications
- Minimum
– IT diploma
- Flexibility
to work in shifts including weekend and nightshifts whenever needed.
- Use
of computer terminals requiring frequent mental and visual attention; and
able to lift\carry servers, PCs, and other computer hardware.
- Must
be willing to work in a diverse, dynamic environment and want to be part
of a fun, super-skilled team.
How
to apply