Information Systems Officer Job in Kenya

Job Title: Information Systems Officer

Reporting to: General Manager – ICT.

Job Summary:  

Coordinate, manage and support Installed Applications insurance systems and servers. 

Provide User support on hardware and software.

Duties and Responsibilities

• Daily support for users on hardware and software installation of computers
• Medical software, General Insurance Software, Web servers including Mobile application
• Management servers
• Performs frequent server checks and implements patches on servers also applying operating system updates patches, and configuration changes
• Performs maintenance of desktop computers and performance tuning.
• Installing and configuring new hardware and software.
• Adding, removing, or updating user account information.
• Working on Database maintenance.
• Technical support and troubleshooting any reported problems.
• Responsibility for documenting the changes to the system.
• Schedules, performs, and monitors system backups and, when necessary, performs data recoveries and recovery tests
• Maintains software, including testing, evaluation and installation of new versions or authorized modifications to custom and vendor-supplied operating systems and related software.
• Determines and initiates appropriate and immediate actions needed to restore normal services with minimal down time.
• Investigates recurring and related operating system failures/inefficiencies by reviewing system logs, dumps and other information from clients or technical personnel.
• Works with hardware and software vendors to diagnose and correct problems.
• Monitors and evaluates operating efficiency, analyzes hardware/software performance and tuning.
• Prepares documentation of systems and software for permanent records.

Credentials and Experience

• University degree or equivalent.
• Oracle 11g, Oracle development and database knowledge
• Microsoft Server OS knowledge,  
• Web application Development including Mobile application.
• Experience on application implementation and user support and related activities.
• Minimum of 4 years experience  in system support in a busy medical department

Knowledge, skills and Abilities

• Good communication Skills.
• Ability to make decisions and solve problems.
• Ability to meet strict deadlines and targets
• Ability to work with a team.

NB: Please indicate your notice period and current salary on your C.V.

If you meet the above minimum requirements, send your c.v to henry@gakenya.com indicate the position applied for on the email subject line so as to be received on or before 5th February, 2013.