Nuru International Healthcare Training Manager Job in Isebania Kenya

Position: Healthcare Training Manager

Category: Full time, contract

Location: Isebania, Kuria West, Kenya.

The candidate must be located in Isebania, or willing to move to Isebania if selected.

Description:

Nuru International Kenya is a reputable organization with a mission of ending extreme poverty among poor communities of rural Kenya. With programs in agriculture, education, microfinance, and water and sanitation, Nuru’s Healthcare Program aims to reduce under 5 mortality in a sustainable and scalable way.

We train Field Officers to conduct home visits to help families learn how to prevent diseases. We are looking for a Training Manager to fill the vacant position in Kuria West District and report to the Healthcare Program Leader.

Responsibilities:

• Facilitate training for Field Officers using the Healthcare curriculum Officers on diseases, how to assess a household, how to find barriers to practicing healthy behaviors, how to advise the family how to change their behaviors, and how to use tracking and reference materials.
• Assess trainees’ learning
• Adapt curriculum based on needs
• Organize trainings in future areas
• Develop curriculum for refresher trainings

Qualifications:

• Male or female aged 18 years and above
• In possession of KCSE certificate with mean grade of C- and above
• Kenyan citizen in possession of the National Identification Card
• Fluent in both English and Kiswahili languages
• Trained in facilitation and training techniques
• At least 2 years training experience based on job description above
• Experience working effectively in a team setting

How to Apply:

Interested applicants should submit their testimonials including CVs and supported by at least two known references to reach the undersigned on Friday 14th March 2012 before 4pm.

Please complete your application in English and include your phone number.

Email to: Janine.brown@nuruinternational.org and nandega@nuru.co.ke

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Housing Finance Customer Service Manager Job in Kenya

Housing Finance (HF), Kenya’s Premier mortgage company with country wide operations has exciting opportunities for talented, dynamic, self-driven and results oriented individuals who are committed to performance excellence.

Customer Service Manager

The main purpose for this role is to support the delivery of the business’ objectives through the development, implementation and maintenance of strategies, policies and standards for relationship management in order to enhance customer acquisition and retention and loyalty.

The successful applicant will be responsible for the following key result areas:

• Ensure the company develops and implements a customer service strategy which is aligned to the brand and overall company strategy.
• Ensure the customer service strategy is benchmarked against global best practice and recommend and implement appropriate changes to the strategy.
• Provide personalized, simplified and long term customer relationship management to enhance customer experience and loyalty.
• Monitor the experience delivered across all our channels and provide relevant and innovative solutions to enhance customer service delivery.
• Identify and implement customer service improvement initiatives by planning, leading and monitoring processes and standards to ensure service level agreements are in line with the customer expectations and market trends.
• Utilise customer profiles to ensure customer service models meet their unique needs.
• Prepare various reports for management information and provide recommendations for decision making.
• Managing the staff in the department with regards to performance, coaching and development.

The ideal candidate should possess:

• Degree in a business related field from a recognized institution
• 4 years’ experience in customer service, 2 of which must be in banking 2 of which must be at management level.
• Knowledge and proficiency in Customer Relationship Management
• Knowledge in industry benchmark and research tools
• Strong analytical skills , with good numerical interpretation ability
• Proven leadership and management skills
• Excellent Interpersonal skills with ability to influencing others positively
• Have good presentation and communicate skills both orally and in writing
• Excellent customer service skills
• Good problem solving skills
• Strong negotiation skills

To apply, please send your application letter and detailed CV to:

Director, Change & Strategy
Housing Finance,
Rehani House,
P.O. Box 30088 GPO 00100 Nairobi.

Applications should be sent via e-mail to human.resources@housing.co.ke on or before 20th March 2012.

This advert can also be downloaded from our website www.housing.co.ke
Note: Only short listed candidates will be contacted

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IUCN Programme Officer EMP-Drylands Job in Kenya

IUCN, International Union for Conservation of Nature, helps the world find pragmatic solutions to our most pressing environment and development challenges. IUCN works on biodiversity, climate change, energy, human livelihoods and greening the world economy by supporting scientific research, managing field projects all over the world, and bringing governments, NGOs, the UN and companies together to develop policy, laws and best practice.

IUCN is the world’s oldest and largest global environmental organization, with more than 1,200 government and NGO members and almost 11,000 volunteer experts in some 160 countries. IUCN’s work is supported by over 1,000 staff in 45 offices and hundreds of partners in public, NGO and private sectors around the world.

The Global Drylands Initiative (GDI) is a sub cost centre within the Ecosystem Management Programme responsible for IUCN’s new programme of work in Hyper Arid, Arid, Semi Arid and Dry Subhumid lands. The GDI was established in 2011 and includes a growing portfolio of projects with particular emphases on Environmental Governance, Sustainable Land management, Drylands Biodiversity and mobile pastoralism. The GDI is IUCN’s focal point to the United Nations Convention to Combat desertification (UNCCD).

IUCN is therefore inviting applications from suitably qualified candidates to fill the following position:

Position: Programme Officer, EMP-Drylands

Location: Nairobi, Kenya

Local Recruitment

The detailed terms of reference for the above vacancy is available at: http://www.iucn.org/involved/jobs/

Applications

Applicants are asked to submit their CV in English and a supporting letter of motivation along with the names and contact details of three referees, one of whom should be a recent employer by e-mail before 21st March, 2012:

IUCN Eastern and Southern Africa Regional Office
Email: earohr@iucn.org

IUCN is an Equal Opportunity employer.

Only shortlisted candidates will be contacted

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National Biosafety Authority Latest Jobs and Careers in Kenya

The National Biosafety Authority (NBA) was established in pursuant to the provisions of the Biosafety Act No. 2 of 2009 and came into operation on 12th February 2009. The overall mandate of the NBA is to exercise the general supervision and control over the transfer, handling and use of genetically modified organisms with a view to ensuring safety of human and animal health as well as the provision of an adequate level of protection of the environment.

The Authority seeks to recruit dynamic, innovative and experienced Kenyan citizens to fill the following Vacancies and positions:

1. Chief Biosafety Officer (Compliance, Standards & Enforcement)-Ref: NBA/CBO/01/2012
2. Chief Legal/Corporate Affairs Officer - Ref: NBA/CLO/02/2012
3. Biosafety Officer (Quality Assurance and Productivity Improvement)- Ref: NBA/BSO/03/2012
4. Biosafety Officer (Inspections) - Ref: NBA/BSI/04/2012
5. Human Resources Management Officer II- Ref: NBA/HRM/05/2012
6. Executive Secretary- Ref: NBA/SEC/06/2012
7. Receptionist - Ref: NBA/RPT/07/2012

Interested and qualified persons who meet the set out criteria should send their applications enclosing a detailed CV, copies of certificates, testimonials and recommendations from three referees to reach the undersigned by 5 p.m. on March 20th, 2012.

Ensure you quote the reference number for the position applied both in the application letter and on the envelope.

More details about these posts can be obtained from our website: www.biosafetykenya.go.ke. Only shortlisted candidates will be contacted. NBA is an equal opportunity employer.

The Chief Executive Officer
National Biosafety Authority
Commission for Higher Education Campus
Redhill Road (Route 108), off Limuru Road
P. O. Box 28251 – 00100, NAIROBI.

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