Job Position Title: Regional Program Quality Manager

Program / Duty station: Nairobi, Kenya

Reporting to: Regional Program Director

Working with: Country Directors, Program Managers, and Program Coordinators

Proposed Start date: 1st December 2011

Programme / Duty station: Nairobi, Kenya with frequent travel into the field

Duration: 2 years (Renewable)

Salary Grade: International Grade B

Organizational Background

Horn Relief is an Africa based international development and humanitarian organization.

At Horn Relief, we work with African communities who are yet to realize their full potential; working inside these communities to create environments in which Africans can thrive. We believe that environmental protection is the bedrock of a thriving community, so we aim to prevent, manage, and overcome situations that adversely affect communities’ wellbeing by: reinvigorating the economy, developing skills for life and work, providing humanitarian aid and Influencing policy.

For the past 20 years we have strengthened rural livelihoods through environmental awareness, training, technology transfer and innovative humanitarian projects in pursuit of a peaceful, self-reliant, and greener future. Currently, Horn Relief has programs in Somalia, Kenya and shortly beginning work in South Sudan. Our current donor portfolio includes European Commission, USAID, SIDA, CIDA, UNICEF, Government of Netherlands and others.

Position Summary

The Regional Program Quality Manager will provide the technical support to all Horn Relief projects, ensuring that their design, development, implementation and review processes meet the required quality standards.

The position holder will be responsible for coordinating the technical formulation, planning, and implementation of activities into the integrated monitoring, evaluation and learning plan. S/he will support the Country programs.

The position holder will also be responsible for capacity development for staff in program results and quality management. This position will be key in promoting improved program results and cross-learning within Horn Relief’s thematic areas.

The role will support the emergence of promising/best practices and ensure that these are replicated across the organization. The position holder will participate actively in fulfilling the organization’s overall program quality and reporting for results

Position purpose:
  1. To support the development of relevant monitoring and evaluation systems and mechanisms for country programs across the region
  2. To ensure principles of quality and accountability are integrated into the overall monitoring, evaluation and the management of our country programs;
  3. To support the building of local capacity on critical M&E, quality and accountability skills, to ensure sustainability of the systems put in place.
  4. To monitor, support and disseminate program evaluations across the country programs
  5. To ensure learning is embedded throughout the project management cycle.
Key Responsibilities

Monitoring and Evaluation

Develop and ensure application of proper monitoring, tracking and reporting systems, tools and templates that

(a) enable and enhance regular monitoring of outputs and program quality across Horn Relief’s country programs,

(b) generate quality evidence in various program levels (monitoring of inputs, outputs, outcomes, etc.) by tracking outputs and progress towards program quality,

(c) promote and ensure use of data for decision making processes, etc.
  • Work with Country Programs to design and support M&E processes and procedures that ensure integrated approach to program implementation in multi-sector programs.
  • Provide the technical support for conducting assessments through developing designs, data collection methodologies and research protocol.
  • Set up coordination systems, as well as coordinate sufficient sharing of available information coming from various assessments, monitoring of different projects, donor visits and evaluations within and between country programs.
  • Contribute to proposal development.
  • Champion knowledge management through the sharing of evaluations and lessons learned from country programs and ensuring documentation and dissemination of the lessons to be learnt as well as case studies, and other forms of qualitative data.
  • Support the commissioning of internal and external reviews, evaluations, real time evaluations and lessons learned exercises by supporting the development of ToR’s, participating in evaluations, building local participatory evaluation capacity, etc.
  • Contribute to the development of an effective M&E structure with clear roles and responsibilities amongst implementing staff.
  • Contribute to agency-wide initiatives on designing standards and frameworks for better M&E, program quality and accountability.
Quality and Accountability

Support the operationalization of systems to promote accountability to beneficiaries by ensuring that

(a) beneficiaries widely participate in initial assessments and program design

(b) beneficiaries affected by our programs are informed about who we are, what we do,

(c) beneficiaries affected by our programs are aware of their entitlements, selection criteria

(d) regular feedback from beneficiaries systematically informs and affects the design of programs.
  • Promote and enable participatory monitoring and evaluation within country programs where meaningful.
  • Ensure and support integration and implementation of M&E and Accountability systems that are compliant with the Humanitarian Accountability Partnership International (HAP-I) Benchmarks, and other relevant quality standards for emergency programming (e.g. SPHERE). Support the implementation of the DEC Accountability framework.
  • Ensure the smooth integration of program quality and accountability standards into the daily work of emergency response and longer term programs.
  • Promote a culture of lesson learning between programs, through consistent sharing of M&E processes and reports between different country programs
  • Support the development and institutionalization of a data management system that supports specific projects but also is accessible across the organization.
Capacity building
  • Build local capacity (of staff, partners, and other local structures we work with) for better program quality, accountability and M&E of national staff and partners.
  • Support trainings where and when identified.
  • Help Horn Relief learn from existing experiences and programs by extracting learning from innovative programs.
Other responsibilities

The post holder may be asked to manage and recruit staff working on accountability, participation and program quality.

Qualifications and Experience
  • Graduate degree in a directly related field, such as operations research, program management, and significant work experience in a directly related field will be considered in lieu of a graduate degree.
  • 5 years of progressively responsible and directly relevant professional experience; at least two years of working directly in M&E;
  • Demonstrable experience of programming in diverse/multiple contexts.
  • Thorough familiarity with principles and current approaches to M&E using both quantitative and qualitative methods;
  • Understanding of donor expectations and trends for results and project impact.
  • Demonstrated ability to transfer knowledge to diverse audiences through training, mentoring, and other formal and non-formal methods;
  • High level of English-language proficiency (speaking, reading, writing) and matched with excellent analytic and computer skills;
  • Experience with management information systems;
  • Demonstrated strengths in relationship management; able to work with diverse groups of people in multicultural, team oriented environment;
  • Self-motivated and able to work without close supervision;
  • Strong interpersonal skills and good understanding of working in a partnership framework
  • Drive for change and improvements and ability to deliver strategies in a challenging environment.
Application Process

Applications should be submitted by 15th November, 2011.

All applicants must meet the minimum requirements described above, and those unable to meet these requirements will not be considered. Horn Relief is an equal opportunity employer.

Applications should include the following:
  • Cover letter with the applicant’s current contact information
  • Resume (including detailed work experience, education/degrees)
  • Professional References (minimum of three, with complete contact information)
All applications should be sent to Horn Relief at vacancies@hornrelief.org and hornreliefjobs@gmail.com with the subject line: Regional Program Quality Manager

Applications not including all of the above information will not be reviewed.

Only short listed candidates will be contacted.

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Job Position: Security Manager

Organization: Horn Relief

Position Location: Nairobi, Kenya

Duration: 1 year (renewable)

Starting date: Immediate

Application deadline: 20th November 2011

Overall objectives for the Job in Kenya

Horn Relief is committed to establishing security management policies and procedures which minimises risks to staff working for Horn Relief and other stakeholders associated with Horn Relief’s work. In addition Horn Relief is committed to developing the capacity and confidence required, for programme staff to play a full role in applying and updating the policies and procedures.

The primary purpose of the Security Manager is to enable Horn Relief staff and partners to conduct their jobs in a safe, appropriate and effective manner. A secondary role is to ensure Horn Relief in all countries it works in, develops and follows appropriate security management procedures based on existing global policy and regularly updated regional security assessment.

Organizational Background

Horn Relief is an Africa based international development and humanitarian organization. We aim to improve the conditions of those who are living in marginalized areas in the Horn of Africa.

We strengthen rural livelihoods through environmental awareness, training, technology transfer and innovative humanitarian projects in pursuit of a peaceful, self-reliant, and greener future. Currently, Horn Relief has the head quarter in Nairobi, and operates in Somalia, Kenya and Sudan.

The organization has an annual operating budget of over US$ 8 million per year for its operations. Horn Relief anticipates expansion of programs to other countries in the Horn of Africa region.

Horn Relief works in the following sectors: food security and livelihoods, in particular cash based responses, natural resource management, education (formal and non-formal), WASH, and humanitarian response. The present donor portfolio includes European Commission, USAID, SIDA, UNICEF, Government of Netherlands, Oxfam Novib and others.

Key Responsibilities

i. Information: to find, collate, analyse and present security related information for Horn Relief on a regular basis (monthly minimum), to enable programme planning and decision making. To maintain Horn Relief database of information of security related issues, and/or to contribute to collective security information databases.

ii. Policy, Systems and Procedures: To develop and keep updated a comprehensive set of procedures and systems which enable programmes to deliver services, safely and effectively. To lead on development and updating of regional security policy, or sign off by Regional Director.

iii. Planning and resourcing: To lead on development of ‘security improvement plans’ and budgets for each programme office, to chart out necessary changes needed to reach level the required standard of security management expected by Horn Relief.

iv. Implementation and quality assurance: To enable all teams to achieve ‘security improvement plans’, and to enable all staff to comply with above policy and procedures, through capacity building, mentoring, advising and monitoring quality of application.

v. Region wide systems: to develop, implement and manage region wide systems and infrastructure for better security management (i.e. communication systems, Critical Incident Teams, Evacuation procedures). To advise Senior Management Team (SMT) on necessary administrative and financial procedures/facilities to maintain high standard of security and safety assurance (e.g. insurance, safety equipment, internet and document security, resource/asset management etc).

vi. Advisory: to be focal point for providing advice to SMT, PMs, and any other staff requiring security related advice and guidance.

vii. External Coordination and Advocacy: to be Horn Relief focal point for security related meetings, relationships with counterparts in other agencies, and to advocate for better security management overall amongst the humanitarian community. To play leading role with RDs/ PMs in enabling humanitarian access negotiations. Maintain very close and enabling relationship with SPAS.

viii. Work Planning/budgeting/ administration: To develop a quarterly work plan and regional security related budget, and then engage with PMs, Grant Manager and Horn Relief Representative to fundraise for that budget.

ix. Accountability: To ensure that Horn Relief commitments to the HAP Standard is considered and incorporated into all security related work, and that the principle of beneficiary participation and dignity is maintained.

Outputs (minimum, over 12 months)
  1. Monthly security analyses report.
  2. Security Policy and comprehensive procedures.
  3. Security Improvement Plans and budgets for each programme office
  4. Capacity building (including training) plans and activities completed for all offices
  5. Set up of key regional level systems and infrastructure for better security management.
  6. Regular advice and support given to all PMs, security focal points and SMT.
  7. Horn Relief recognised as a regular and constructive contributor to humanitarian community wide security discussions.
  8. Humanitarian access negotiations started in key location.
  9. Work Plans and regular reports on progress, including section on compliance verification (against external and internal standards).
Qualifications & Experience
  • Experience of managing humanitarian/development programmes in insecure environments, with primary responsibility for security management.
  • Significant experience of assessing political and security contexts in countries affected by conflict and facing complex-emergency countries.
  • Mature understanding of the dynamics between NGOs and their key stakeholders.
  • Able to build staff capacity using various methods.
  • Proven ability to communicate clearly in writing and orally.
  • Proven commitment to upholding the dignity of staff and beneficiaries.
  • Proven experience in writing SOPs and training staff in the SOPs
Application Process

All applications should be sent to Horn Relief at vacancies@hornrelief.org AND hornreliefjobs@gmail.com with the subject line: Security Manager.

Applications should be submitted by 20th November, 2011.

The selection committee will review all applications as they are received. All applicants must meet the minimum requirements described above, and those unable to meet these requirements will not be considered.

Only short listed candidates will be contacted. Horn Relief is an equal opportunity employer.

Each application package should include the following:
  • Cover letter with the applicant’s current contact information.
  • Resume (including detailed work experience, education/ diplomas/degrees);
  • Professional References (minimum of three, with complete contact information)
Applications not including all of the above requirements will not be reviewed.

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Horn Relief wishes to recruit a Country Director for its rapidly developing country program.

Urgently Required

Organization: Horn Relief, www.hornrelief.org

Position Title: Country Director - Kenya

Reporting to: Executive Director

Working with: Program Team, Senior Management Team and all staff both in Nairobi, Sudan and Somalia. Line management of Country Directors

Programme / Duty station: Nairobi, Kenya with frequent travel into the field

Duration: 2 years (Renewable)

Starting date: Immediate

Salary and Benefits: International contract plus housing allowance, insurance, education allowance and other benefits.

Organizational Background

Horn Relief is an expanding and vibrant African-based international organization, working with communities to create environments in which Africans can thrive.

We work to prevent and overcome situations that adversely affect community well-being by: reinvigorating the economy, developing skills for life and work, providing humanitarian aid, and influencing policy.

Our belief that economic, social and environmental security is the bedrock of a healthy community drives the nature and intent of our programming.

Horn Relief has been strengthening rural livelihood and delivering innovative humanitarian aid and development programs for the past 20 years.

Currently, we have programs in Somalia, Kenya and South Sudan.

Our present donor portfolio includes the European Commission, USAID, SIDA, and UNICEF, among others. Horn Relief is an exciting, dynamic organization experiencing managed rapid growth. It offers sound employment conditions with opportunities for personal growth and development.

Position Summary

In the context of organizational growth, the Country Director will be expected to take Horn Relief from the project level to country program level through a process of strategic development. The Country Director will have overall leadership and management responsibility for Horn Relief’s programs in Kenya.

This position requires the demonstrated ability to grow the existing program and develop new programming areas/projects through practical, appropriate and innovative systems and methodologies.

This is an excellent opportunity for a dynamic individual to contribute to and be part of an organization that offers real and sustainable solutions to communities and which seeks to reach out to more Kenyans.

The position is based in Nairobi, and reports directly to the Programmes Director at Horn Relief’s headquarters in Nairobi, Kenya.

Program Responsibilities include:-
  • Leadership and Strategy Development
  • Program and Technical Management
  • Budgeting and Resource Planning
  • External Relations and New Business Development
  • Human Resource Management
Required Skills & Competencies
  • Post graduate degree, in Social Sciences, International development, Project Management, and/or Public Administration – essential
  • A minimum of 5-years senior management experience managing multiple projects and programs in emergency and development environments - essential
  • Experience in managing a program (s) of not less that $5 million - essential
  • Strong organization skills, with experience with Project Management tools and methodologies.
  • Strong Monitoring and Evaluation skills required, in particular for the development and analysis of baseline information, assessments and monitoring tools.
  • Relevant overseas experience in development and humanitarian context is required.
  • Experience of human resource management at a field level including distance management experience.
  • Must be experienced in representing organizations, speaking publicly and expressing him/herself well
  • Experience in budget management and knowledge of financial procedures required.
  • Must have excellent written and analytical skills in English, including presentation generation and delivery as well as financial and other analysis techniques
  • Must have experience in understanding donor requirements, writing reports and preparing program proposals
  • Must have the ability to network with relevant stakeholders
  • Ability to multi-task and effectively handle stressful situations.
  • Proficiency in computer applications such as word processing, spreadsheets, power point, etc.
Application Process

Applications should be submitted by 30th November, 2011.

All applicants must meet the minimum requirements described above, and those unable to meet these requirements will not be considered. Horn Relief is an equal opportunity employer.

Applications should include the following:
  • Cover letter which clearly states how the applicant fulfills the required skill set and competencies. Also include current contact information
  • Resume (including detailed work experience, education/degrees)
  • Professional References (minimum of three, with complete contact information)
All applications should be sent to Horn Relief at vacancies@hornrelief.org AND hornreliefjobs@gmail.com with the subject line: Country Director- Kenya

Applications not including all of the above information will not be reviewed.

Only short listed candidates will be contacted.

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