Location: within Kenya
Primary Responsibility
Ensuring that the production targeted are attained and favorable relationships are maintained with customers and intermediaries.
Key responsibilities
Primary Responsibility
Ensuring that the production targeted are attained and favorable relationships are maintained with customers and intermediaries.
Key responsibilities
- Secure new business directly or through intermediaries.
- Service existing business and follow up renewals within the service benchmarks and in line with the monthly renewal target.
- Identify and recommend new Agents/Brokers to Head Office for appointment.
- Liaison with Agents and Brokers.
- Prepare and submit premium quotations to intermediaries/clients on request.
- Follow up premium payments and other payments with intermediaries and direct clients.
- Forward weekly and monthly reports as required
- Gather marketing intelligence including competition, new products and also about the Company’s image
- Undertake initial underwriting of business to ensure sound acceptance of risk.
- Ensure that policy documents, endorsements and renewal notices/advices are processed
- Handle customer complaints written or verbal on a timely basis.
- Issuing of motor certificates and non motor cover notes
- Maintaining proper record keeping systems at the branch.
- Reconciling accounts statements
- Ensuring duly completed claim forms from intermediaries/clients are submitted to the Head office within our service benchmarks and follow up to ensure prompt settlement of claims.
Requirements
- First university degree
- Professional qualification in marketing
- Certificate of proficiency (COP). A diploma in insurance will be an added advantage
- Sound knowledge in General insurance products
- At least three years experience in marketing General insurance products
Interested and qualified candidates are invited to send their application letters together with detailed curriculum vitae indicating their daytime telephone contacts: hr@madison.co.ke
Position open until it is filled
Position open until it is filled
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