Safaricom Senior Engineer - RAN Configuration & Support Job in Kenya

Safaricom Limited is the leading mobile telecommunications company in Kenya. 

We are at the forefront of the industry and always seek to attract and retain talented, creative and innovative team players who are excited by the opportunity of pushing the frontiers of this evolving technology, growing our services, exciting our customers and contributing to our community. 

At Safaricom, we take pride in our talent and develop them to realize their maximum potential!
 

Senior Engineer - RAN Configuration & Support

Ref: TECHNOLOGY_SERCS__DEC _2012
 

Reporting to the Senior Manager: Configuration & Support, the position holder will be responsible for

• Providing long term RAN system configuration and support; 
• On callout for 24 hours daily; 
• Providing 2nd line support to RAN system faults escalated from first line maintenance;
• Interface with the supplier of the RAN equipment and follow up on escalated problem; 
• RAN subsystem upgrades and major network configuration changes; 
• Develop tools for automation and speed up the support processes

The job holder’s key responsibilities will be to:

• Ensuring RAN systems (GSM, UMTS) and NEs continuously perform within or exceed KPIs;
• Ensuring RAN systems and operational availability to support customer traffic;
• Resolution of faults escalated from 1st Line maintenance teams within SLAs;
• Ensuring all newly integrated RAN equipment follow & adhere to the laid down acceptance criteria;
• Perform configuration changes on RAN Network elements & S/W upgrades to meet network KPIs;
• Analyze network KPIs, logs and warnings and initiate corrective measures to resolve complaints and faults.

The ideal candidate should possess the following skills & competencies:

• 3 years working experience in Telecommunications with at least 2 years’ experience in a GSM (RAN) Environment;
• Relevant Huawei training and experience will be an added advantage;
• Good understanding of 2G and 3G telecom networks i.e. elements, protocols, services, configuration etc.;
• Good understanding of Software Upgrades, First Node Implementation, Feature　Activations;
• Experience in IuB over IP and HSDPA offload will be an added advantage;
• Good working   practical knowledge & understanding of RAN;
• Good working knowledge of UNIX, Linux, Windows, Oracle and SQL based database systems;
• Good working knowledge of Microsoft Office tools;
• Analytical & problem solving skills when handling faults;
• Must be able to work without supervision & meet tight deadlines/schedules;
• Presentation skills required occasionally when initiating the use of new procedures & long-term Network fault solutions;
• Proactive & self-motivated;
• Good public relations, communication & interpersonal skills when coordinating with contractor /other departments & suppliers;

If you feel that you are up to the challenge and posses the necessary qualification and experience please send your resume and application letter indicating your experience and why you are the most suitable candidate for the role clearly quoting the job title to the address below. 

The deadline for application is Wednesday 12th December, 2012.

The Senior Manager – Talent Acquisition
Safaricom Ltd
Nairobi
 

Via E-mail to:  hr@safaricom.co.ke