Customer Service and Logistics Officer Job in Kenya

Customer Service and Logistics Officer

Key responsibilities will be:-

• Provision of exceptional customer service whilst managing both internal and external customer requirements in a high pressured environment
• Processing of all customer orders for loan and consignment orders accurately and in a timely manner, often with little time for preparation or planning
• Sales and Logistics support and Complaint Management
• Coordinating the delivery and return of product for KI.
• Processing Purchase Orders, Invoicing and assisting with customer queries

Skills and experience must include:-

• Degree in Purchasing and Supply
• Ability to work in a high pressured, fast paced, environment
• Experience in the use of SAP or other ERP system is essential;
• Sound knowledge of Microsoft Office suite of software;
• Patient, tolerant and conflict resolution focused
• Industry knowledge preferred
• Exceptional written & verbal communication skills;
• Ability to manage priorities and meet deadlines, often at short notice
• High attention to detail; ability to think on your feet and be adaptable
• Self-starter committed to team success;
• Dedicated Team player with an easy going personality

Send your latest CV to recruit@kenafricind.com