Customer Care Executive 

The Role:

 
Reporting to the Business Development Director, the successful candidate will be responsible for identification and development of business opportunities in the Institutions and Laundry Sector (hotels & lodges, restaurants, educational and health institutions, building service contractors) as well as servicing the existing accounts. 

He will be expected to introduce new products and innovations to customers.

Job Specification:
 

The position will be based in Western Kenya and in charge of North Rift and the Nyanza region.
  • Service the existing customers
  • Expand and consolidate the business within existing customers
  • Prospect for new accounts and convert the accounts held by the competition
  • Develop a strong relationship with both the operations staff and the decision makers in the key accounts.
Qualifications Desired (Skills, Experience and Knowledge)
  • A University degree in Sciences or any other related discipline with a minimum of 3 years relevant experience.
  • A Degree in the following disciplines I.e.: Chemistry, food science, Chemical engineering, and Mechanical engineering will be preferred.
  • Experience handling major accounts in a Business to Business selling environment will be an added advantage
  • In-depth understanding and experience in Hospitality industry (hotels, lodges, hospitals, and institutions) will be a key advantage.
  • Flexibility to work in the Rift Valley and Nyanza region of Kenya.
  • He /she must be self driven with a “can do” attitude and passion to achieve results under minimum supervision.
  • Must possess great interpersonal and communication skills.
  • Must possess a valid driving license.
Applicants who meet the requirements stated above should send their applications and detailed CVs with a day - time telephone number to the email address below so as to reach us on or before 27th Sept.

Email: cvs@careerdirections.co.ke

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