Customer Care Executive Job in Kenya

Customer Care Executive 

The Role:
 

Reporting to the Business Development Director, the successful candidate will be responsible for identification and development of business opportunities in the Institutions and Laundry Sector (hotels & lodges, restaurants, educational and health institutions, building service contractors) as well as servicing the existing accounts. 

He will be expected to introduce new products and innovations to customers.

Job Specification:
 

The position will be based in Western Kenya and in charge of North Rift and the Nyanza region.

• Service the existing customers
• Expand and consolidate the business within existing customers
• Prospect for new accounts and convert the accounts held by the competition
• Develop a strong relationship with both the operations staff and the decision makers in the key accounts.

Qualifications Desired (Skills, Experience and Knowledge)

• A University degree in Sciences or any other related discipline with a minimum of 3 years relevant experience.
• A Degree in the following disciplines I.e.: Chemistry, food science, Chemical engineering, and Mechanical engineering will be preferred.
• Experience handling major accounts in a Business to Business selling environment will be an added advantage
• In-depth understanding and experience in Hospitality industry (hotels, lodges, hospitals, and institutions) will be a key advantage.
• Flexibility to work in the Rift Valley and Nyanza region of Kenya.
• He /she must be self driven with a “can do” attitude and passion to achieve results under minimum supervision.
• Must possess great interpersonal and communication skills.
• Must possess a valid driving license.

Applicants who meet the requirements stated above should send their applications and detailed CVs with a day - time telephone number to the email address below so as to reach us on or before 27th Sept.

Email: cvs@careerdirections.co.ke