Hotel Administrator Job in Nairobi, Kenya (KShs 20K)

Our client in hotel industry is seeking to recruit an Administratorto be in charge of day today running of the hotel.

Salary: KShs.20,000

Availability: ASAP

Responsibilities

• Deliver excellent customer service, at all times, ensuring guests’ comfort and safety
• Deal with all enquires in a professional and courteous manner, in person, on the telephone or via e-mail
• Assist in keeping the hotel clean and tidy, at all times
• Deal with customer complaints in a professional manner
• Keep up to date with current promotions and hotel pricing, to provide information to guests, on request, while maximizing bedroom sales opportunities
• Manage and maintain the administration of all reservations, cancellations and no-shows, in line with company policy
• Propose and implement effective marketing strategies to maximize room occupancy levels
• Complete all daily administration tasks as required
• Ensure that all bedrooms/conference rooms and areas under your responsibility are checked thoroughly at the end of every shift, confirming that they meet our standards
• Maintain the correct handling of all soiled linen and ensure that every bedroom has the correct bedding and relevant number of towels
• Report any faults or damage in any of the bedrooms (or hotel facilities) immediately to hotel manager
• Monitor and oversee maintenance issues relevant to your area and liaise with third-party contractors as required

Qualifications

• A diploma from Utalii College
• CPA (K) from recognized institution
• Experience in hotel industry preferably guest house that offer accommodation
• Computer literate

If qualified kindly send CV to jobs@jantakenya.com clearly indicating ‘Hotel Administrator’ on the subject line by 25th September, 2013. 

DO NOT attach any certificates.

Only shortlisted candidates shall be contacted.