Head of Energy Services Division Job in Dar es Salaam, Tanzania

Client Profile: Our client installs and operates its proprietary high tech, low cost, solar powered microgrids in offgrid villages. Through this, offgrid households receive modern light, can charge their mobile phones and are able to use other modern appliances such as TVs, radios, computers, etc. 

The outfit is pursuing a profitable business model and is expanding rapidly in Tanzania. The client is a fast growing, well funded, high potential venture business, based across East Africa and Ghana that is run by a strong team of experienced professionals.

The business seeks to complement its senior management team in Tanzania. This is an exciting opportunity for an experienced and highly talented individual to contribute to and own part of one of the most promising companies in the energy access sector in Africa.

Industry: Energy

Job Title: Head of Energy Services Division 

Job Summary: As Head of Enserve (Energy Services division) the incumbent will coordinate Sales, Marketing and Distribution for East Africa. The Head of Enserve has two primary responsibilities: growing the customer base and ensuring ongoing customer satisfaction. 

These responsibilities include development of new markets, defining products and service offerings, development and management of agent and customer service network and brand development. 

The position starts in January 2014.

Type of Hire: Local / Expatriate 

Location: Dar es Salaam, Tanzania; frequent national and some international travel will be required.

Salary: The compensation is negotiable, including an equity component in line with typical venture businesses.
 

Job Responsibilities:

• Growing the customer base; identifying and enlisting new villages for installation of microgrids,
• Manage marketing campaigns
• Recruit, train and manage agent network. The agent networks main tasks are:
• Signup customers for services and appliance sales/leasing Install meters and plugnplay appliances
• Ongoing sale of prepaid services
• Identify customer demand and provide feedback to improve offerings
• Measure division performance and report to CEO

The following Key Performance Metrics (KPMs) will be used to evaluate the performance of the division:

Average Revenue per User (ARPU)

• Customer acquisition: New customers per month; Absolute and relative to potential connections
• Customer retention, as a measure of customer satisfaction

Mandatory Requirements: We seek an entrepreneurial minded, highly talented individual to join this team in a senior management position in Tanzania.

Preferred Qualifications:

• MBA, MSc or equivalent degree
• 5 years or more in relevant work experience

• Sales or Marketing of consumer goods in East Africa

• Startup experience

• Experience in building, managing network of sales/service agents

• Excellent communication skills in English required; proficiency in Swahili desired

• Able to work as part of a team
• Flexible – maintains effectiveness in a fast moving and/or changing environment and with varying tasks, responsibilities or people
• Able to stick to deadlines

How to Apply:

Please apply if you meet the ‘Mandatory Requirements’.  

Send your CV  (in PDF format) titled with your name, to jobs@genesisconsult.net no later than 14th December 2013. 

The subject line of the application should read, “Head of Energy.” 

Please do not call the recruitment firm or its respective client, doing so will forfeit your application.