Team Leader Job in Nairobi Kenya (KShs 80K - 120K)

Position:  Team Leader 
 

Industry: Finance 
 

Location: Nairobi
 

Salary: Kshs. 80,000 - 120,000

Our client, a reputable global leader in Business Process and Technology Management, is seeking to recruit a Team Leader with strong Accounts Receivables skills. 

The successful candidate will be responsible for overseeing the Order to Cash (OTC) work stream.
 

Key Tasks and Responsibilities. 

• Managing a team of customer service advisors and credit controllers
• Guarantee that customer service execution is aligned with ‘cash every day’
• Measure team performance with appropriate metrics
• Recommend and implement changes (within pre-defined parameters as set out by Brand Owners)
• Drive the delivery of OTIF targets
• Motivation and development of team to achieve targets
• Develop great business partnering with the market, internal and external partners
• Provide support on key CS and Credit projects
• Maintain customer, process documentation ( ensure changes are followed up and recorded in a coordinated manner)
• Excellent customer relationships established and maintained, facilitated by knowledge of markets and their needs.
• Exceptional customer requests analysed providing a high level of customer service while at the same time understanding the financial impact on Diageo professional.

Qualification and Experience.

• Must have a degree in Accounting or Finance.
• Minimum 4-6 years working experience.
• Must have several years experience in customer service.
• Should have solid PC literacy, strong Excel skills and experience with SAP system.
• Ability to work independently and as part of a team.
• Team player with strong analytical thinking with focus on customer service.
• Have excellent leadership and managerial skills.
• Be able to make solid business decisions.   

To apply, send your CV only to recruit@flexi-personnel.com before Tuesday 3rd December, 2013. 

Clearly indicate the position applied for and the minimum salary expectation on the subject line.