Customer Care Representatives Jobs in Kenya

An international company is looking for Customer Care Representative to work in a busy call centre environment.

Qualifications / Experience

Diploma in Customer Service / Communications or any related field
 

Basic computer knowledge skills in MS office suites
 

Minimum 1 year experience in call centre
 

Outstanding phone etiquette
 

Flexible to work on shift basis
 

Excellent Verbal and written communication skills
 

Able to manage irate caller situations to respond to the needs of the customer promptly
 

Multi channel experience is preferred ie email/chat/phone
 

Preferably experience in Customer Service in a contact centre
 

Preferably living along Mombasa Road

Interested candidates who are qualified for the above positions should send their CV and passport photo to office@solutionafrica.com. 

Closing date 10/01/2014