a fast growing telecommunication business solution company is offering a challenging career opportunity to ambitious, passionate, self driven young person’s to join their team to support their growing organization.
HR & Office Administrator
Overall purpose of position: The HR & Office Administrator is a key position in the organization. It is responsible for providing support in 3 functional areas;-
1. Human resource support
2. Sales Coordination
3. Office administration
1. Human Resources Best Practices
- Ensure that accurate job descriptions are in place and that all employees have job descriptions
- Provide advice and assistance when conducting staff performance evaluations
- Identify, organize, training and development opportunities
- Provide advice and assistance in developing human resource plans
- Ensure that all new employees are well oriented into the organization
- Ensure that the internship program is effective
- Ensure that employee files are maintained up to date
- Ensure leave is managed in line with company procedures
2. Staff performance and Attendance.
- Provide basic counselling to staff with performance related obstacles.
- Monitor scheduled absences such as holidays or travel and coordinate actions to ensure the staff absence has been adequately covered off to ensure continuity of services.
3. Employee recruitment Process
4. Administrative Duties
- Ensure that the human resource plan is implemented and that policies and procedures are followed.
- Promote workplace safety.
- Management of staff benefits
- Facilitate the processing of travel arrangements and staff allowances.
- Ensure that business permits and insurance covers are renewed in a timely manner
- Arrange for the repairs of computers and other office equipment and assist with organizing staff to carry out work due periods of equipment shutdowns.
- Attend management meetings to provide information, when necessary.
- Ensure that the office is always clean.
- Manage the front office and ensure visitors are well received and attended to
- Provide Executive support to the MD.
5. Sales Coordination
- Respond quickly and efficiently to all in-coming sales enquiries, by telephone, fax and email, preparing brochures as required
- To follow up all enquiries, preparing proposals, sales reports, customer pipelines; vertical markets where necessary
- Responding to and coordinating all internal meeting requests
- Coordinate projects with the pre-sales engineers, sales team and technical team
- Assisting in implementing the sales strategy as set by the sales manager
- To record the progress of all enquiries and translate into a monthly report, including source of business trends, enquiry conversion rates, future predicted sales and other reports as directed by the sales manager
- Up-keep of clients database – updating where necessary to allow effective communication and liaison
- Compilation of weekly overview report sheets to all departments including sales, HR and admin; submit weekly report to MD
- To liaise at all times with all team members and work as a team to reach targets set by the Sales Manager
- To encourage repeat business by networking with current clients and their colleagues
- To provide input and ideas into marketing initiatives ie CSR and subsequently promote these initiatives and monitor responses
Minimum requirements;-
- Degree in a relevant field
- Higher Diploma in Human Resource Management and or Sales certification an advantage
- At least three (3) years experience
- The incumbent must maintain confidentiality, use sound judgment and perform independently while performing their duties.
- The incumbent must also demonstrate the following personal attributes:
- Maintain standards of conduct, demonstrate sound work ethics
- Be respectful, passionate about achieving and continuous improvement
- Possess cultural and political awareness and sensitivity
- Be flexible, adopt to different working environments and systems
- Be consistent and fair
Submit your CV and application letter to hr@atlglobalbusiness.com or download your CV on the www.atlglobalbusiness.com by 10th April 2014. Subject title: HR & Admin Officer