Relationship Officer Job in Kenya

Our client, a fastest growing international micro-finance seeks qualified and experienced  people to  urgently fill the above position in the following locations: Eldoret, Thika Meru, Mtwapa, Malindi, Maua, Kakamega and Nyahururu

Main Purpose of the Job:

To contribute to the profitability of the branch by effectively achieving set sales targets through actively and proactively identifying sales opportunities;
 

To keep the portfolio at risk at the acceptable minimum through actively following up on all clients for timely repayments;
 

To proactively and continuously deliver service excellence.

Minimum Education Requirements:

• Bachelor’s degree in a related field will be preferred
• Computer Literacy

Minimum Required Experience (2 years as spread as shown below)

1 year sales experience  in a micro-finance/ bank /insurance a must
 

1 year sales experience from any other sector

Key Performance Areas:
Production / Sales

• To manage own sales production performance and implementing corrective actions to achieve target objectives;
• Proactively driving sales through a combination of advertising, customer referrals and viral marketing (word of mouth).
• Ensure that you contribute to the profitability of the branch by meeting individual sales targets set by management;
• Effectively achieving set sales targets by actively and proactively identifying of opportunities;
• Attend the daily planning and review meetings.

Other Key Performance Areas are;

• Marketing of loans
• Loan appraisals
• Collections
• Portfolio management
• Administration of loans
• Customer relationship management
• Maintaining an excellent corporate image

Qualified candidate should send their CV to frank.vacancies@yahoo.com and cc to Hresourcefrank@yahoo.com clearly indicating their preferred location on the subject line.