Retail Sales Officer Job in Nairobi, Kenya

Retail Sales Officer

Job Code: RSO/CB/140127
Number Of Positions Open: 1    

Reports To: Sales Team Leader 
Location:  Nairobi, Kenya    

Closing Date:  Open Until Filled

Summary:

Our client is in the banking industry and is viewed as a One Stop Financial Solutions provider with innovative products geared to each client’s lifestyle with a focus on exceptional customer service and building long lasting relationships. 

This enables them to develop relevant products as well as delivery pertinent services as a dependable financial partner.

Besides having more than 10 outlets in Nairobi, they are present in Malindi,

Mombasa, Eldoret, Kisii, Kisumu, Nakuru and Thika.

Job Objective:

The Retail Sales Officers’ purpose if to constantly and consistently deliver exceptional sales results for Retail Banking Products through recruitment of new credible and quality customers. 

Primary Responsibilities:

• Generating new business through systematic visiting of potential customers to prospect for business
• Achieving sales targets within the set period
• Handling customer issues and complaints pertaining to allocated products through the Sales Team Leader
• Obtaining timely, relevant market intelligence feedback useful for product development
• Obtain all customer information and documents required to open an account and ensure KYC compliance
• Preparing regular sales activity and performance reports as required
• Holding open days and product sales campaigns in line with the sales strategy
• Participating in shows, golf, exhibitions, golf tournaments and other marketing events to leverage on sales opportunities arising from such events

Qualifications & Experience:

• A business or commercial qualification from a recognized university/institution
• A proven record in the delivery of business targets.
• Must have worked in a bank for at least 1 year in a similar role
• Well  versed in the various banking products
• Well-versed with account opening documentation
• Computer literacy is essential

Skills And Attributes:

• Well groomed and outgoing
• Self-driven and enthusiastic
• Well-versed with account opening documentation and KYC/AML compliance requirements
• Excellent Communication and interpersonal skills
• Good selling and Customer care skills
• Analytical and problem-solving skills
• Computer skills in word-processing, presentations and statistical analysis

This opportunity is a one year contractual obligation for all successful applicants. Exceptional performers will have a chance to be absorbed into the organization.

How to Apply:

Interested candidates holding the necessary requirements, good performance and / or references are encouraged to apply with detailed CV’s, inclusive of names and contacts of 3 referees, current telephone number and email address by scrolling down and clicking on: Retail Sales Officer