Company: SimbaNET COM Limited, Kenya
 
Designation: Sales Manager
 
Report to: GM –Sales SME Business
 
Job Description

Reporting to the GM – Sales SME Business, this position is responsible for the followings key areas in Sales Department.
  • Responsible for the entire Sales functions across SMEs, SOHOs as well as Channel Sales.
  • Responsible for the development and performance of all sales activities in assigned market.
  • Direct sales team and provide leadership towards the achievement of maximum profitability and growth in line with company vision and values.
  • Establishes plans and strategies to expand the customer base in the marketing area and contributes to the development of training and educational programs for clients and Sales Agents.
Key Responsibility Areas

SMEs & SOHO Sales
  • Develops a business plan and sales strategy for the market that ensures attainment of company sales goals and profitability.
  • Responsible for the performance and development of the Sales Agents.
  • Prepares action plans by individuals as well as by team for effective search of sales leads and prospects.
  • Initiates and coordinates development of action plans to penetrate new markets.
  • Assists in the development and implementation of marketing plans as needed.
  • Conducts one-on-one review with all Sales Agents to build more effective communications, to understand training and development needs, and to provide insight for the improvement of Sales Agents’ sales and activity performance.
  • Provides timely feedback to senior management regarding performance.
  • Provides timely, accurate, competitive pricing on all completed prospect applications submitted for pricing and approval, while striving to maintain maximum profit margin.
  • Engage proactively with clients and negotiate on pricing as per the company policy.
  • Maintains accurate records of all pricings, sales, and activity reports submitted by Sales Executives.
  • Creates and conducts proposal presentations and RFP responses.
  • Assists Sales Agents in preparation of proposals and presentations.
  • Controls expenses to meet budget guidelines.
  • Adheres to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.
  • Recruits, tests, and hires Sales Agents/Business Executives based on criteria agreed upon by senior management.
  • Submission of all weekly, monthly quarterly and Annual reports and presentations.
Channel Sales
  • Guiding the Sales Agents for Channel Management.
  • Building strategies to increase sales using Sales promotion exercises, Sales activations programmes, use of Reseller, Motivating resellers and building the Plan to meet them to be in touch with them.
Internal / External Cooperation
  • Insures that all Sales Agents meet or exceed all activity standards for prospecting calls, appointments, presentations, proposals and closes.
  • Educates sales team by establishing programs/seminars in the areas of new account sales and growth, sales of emerging products and multi-product sales, profitability, improved presentation strategies, competitive strategies, proper use and level of sales support, management of expenses and business/financial issues on contracts.
  • Hold regular meetings with All Sales Agents.
  • Delegate’s authority and responsibility with accountability and follow-up.
  • Sets examples for Sales Agents/Business Executives in areas of personal character, commitment, organizational and selling skills, and work habits.
  • Conducts regular coaching and counseling with Sales Agents to build motivation and selling skills.
  • Maintains contact with all clients in the market area to ensure high levels of client satisfaction.
  • Demonstrates ability to interact and cooperate with all company employees.
  • Coordination with various departments Like Technical, Project, Commercial etc for proposals implementation and after sales activities.
Special Working Conditions – General
  • Irregular Hours
  • Ability to manage stress and pressure of job
Person Specification – General
 
Qualifications and Training
 
Minimum required: Degree in Business related field, or it’s equivalent.

Reasons: Position requires Sales, Interpersonal and Negotiation skill, logical and analytical mind.

Working Experience
 
Minimum required: Minimum of 3 years of experience

Reasons
  • 2-4 years of experience in Sales Management
  • Strong understanding of customer and market dynamics.
  • Proven leadership and ability to drive sales teams.
  • Extensive experience in all aspects of Customer Relationship Management.
Core Competencies
 
(a) Knowledge Base
  • Performance management.
  • Sales Management
  • Full Understanding on SMEs and SOHO Market.
  • Meeting Sales Goals.
  • Understanding and Selling to Customer Needs.
  • Sales Planning.
  • Managing Processes, Market Knowledge, Developing Budgets
  • Coaching.
(b) Skills Base
  • Good Communication Skills.
  • Conversant with interpersonal skills.
  • Team Management.
  • Team leadership.
  • Negotiation Skills.
  • Motivation for Sales,
  • Building Relationships.
c) Experience Base
  • Experience in Sales.
  • Team Management.
  • Team work.
  • Sales Strategies to achieve Sales Budgets.
  • Reporting Progress in accurate manner.
  • Staffing
(d) Behavior Base
  • Stress Tolerant
  • Positive.
  • Practical
  • Conscientious
  • Emotional Control
  • Integrity
  • Logistical
  • Decisive
  • Good Judgment
Email: hr@simbanet.co.ke

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