Simba Corporation Service Manager Job in Kenya

Simba Corporation is one of Kenya's most successful indigenous commercial group of companies with a rich heritage in Motor Vehicle sales and service. 

Simba Corporation is the sole distributor in Kenya for Mitsubishi, BMW, Fuso Trucks & Buses and Mahindra. 

Simba Corporation also has diversified business interests in fields such as Vehicle Assembly, Hospitality,Venture Capital, Financial Services and Entertainment.

In line with its strategy of growth and innovation to be market leader, Simba Corporation is seeking to recruit experienced and exceptional individuals to fill the following key positions in its different franchises within the Group in Nairobi, Mombasa and Kisumu. 

Service Manager
 

Ref.: SM/05/2014
 

Department: Service
 

Branch: Head Office
 

Reports To: General Manager, Service
 

Supervision: Workshop Supervisors
 

Purpose: To ensure smooth running of all workshop and body shop activities and ensure customer satisfaction through quality repairs, service and timely and cost effective jobs.
 

Primary Responsibilities:

• Certify all workshop and body shop daily and monthly returns, LPO’s, petty cash, requisitions, WIP in workshop efficiency reports, etc.
• Market all workshop service and body activities including visiting customers
• Prepare revenue budgets and monthly forecast.
• Make out accident repair estimates and negotiate with insurance company and assessors.
• Handle all human relations, health and safety and security for the workshop department etc.
• Assist in complicated diagnosis and testing on vehicles.
• Follow up parts requisition and Vehicle Off Road (VOR) orders
• To collate the productivity and efficiency figures of all technical staff, on a daily basis.
• Plan, initiate and promote Service marketing events, to increase business.
• To analyze current policies, procedures and processes, and identify area’s for improvement.
• Plan and adjust the workloads for departmental personnel to match their skills and abilities, compensating for holidays and sickness.
• Ensure adequate maintenance of tools and equipment in the Service Paint & Body Department.
• Any other duties as assigned by immediate supervisor

Person Specifications
 

Academic Qualifications

• Bachelors degree in Automotive Engineering or its equivalent (Technical Higher National Diploma)

Professional Qualifications: n/a
 

Experience: 5 to 6 years’ experience in a similar role.
 

Skills

• Basic supervisory skills
• Technical skills in electronics, body work, mechanics,
• Attention to detail
• Ability to work well under pressure to meet deadlines
• Good communication skills

How to Apply
Attractive remuneration packages commensurate with the positions’ responsibilities will be negotiated with the successful candidates. 

If you believe you can clearly demonstrate your abilities to meet the relevant criteria for any of the roles above, please submit your application with a detailed CV via email, stating your current position, current remuneration, email and telephone contacts and quoting the reference number for the position applied for on your application letter and email subject.

To be considered, your application must be received by 30 May 2014 addressed to the undersigned. 

Only shortlisted candidates will be contacted.

Executive Selection Division
Deloitte Consulting Limited, Kenya
Email: esd@deloitte.com