Network Manager Job in Kenya

Network Manager

 
Job Ref: NW/M06/2014

Reporting to the CTO the Network Manager is responsible for:
The Management of the day-to-day operations of the Network and delivery of uptime and services, including the execution of all relevant processes.
 

Responsible for people management to sustain a high performance culture, ensuring proper skills, attitude and empowerment at all levels within the team.
 

Provide daily operational direction and oversight in the management of Service Levels against formal service level agreements (SLA’s), including the management of outages and escalations.

Implementation of operational solution designs, concepts, architectures, standards, tools and processes (reflecting targeted level of consolidation, automation and technical innovation), ensuring systematic feedback from lessons learned.

Qualification

• Academic: Bachelor’s Degree (BSc./Higher)
• Experience: 3–5 years’ experience in a management/supervisory role and at least 10 years’ experience in ISP network operations
• Other: Knowledge and Certification (CCNA, CCNP or equivalent in knowledge and experience)
• Good understanding of the ITIL service Model
• Excellent understanding of IP, MPLS and Carrier Ethernet networking technologies.
• Good understanding of Unix based and Windows based systems
• Excellent knowledge of ISP networks monitoring processes and systems
• Knowledge of fibre and SDH/TDM network technologies would be beneficial
• Good Knowledge in Radio Frequency skills
• Passion for networks and accompanying technologies
• Proven analytical and problem-­‐solving abilities and attention to detail
• Collaborative coordination and time management skills
• Ability to prioritize and execute tasks in a high-­‐pressure environment and make sound decisions in emergency situations
• Strong interpersonal, written, and oral communication skills.
• Excellent analytical, planning and organization skills
• Demonstrated leadership and personnel/project management skills.

Duties and Responsibilities

• Accountable for meeting quality of service & performance targets in the most cost effective manner
• Operational security of information systems & network infrastructure & all elements of the end to end service chain.
• Working closely with vendors and suppliers to ensure timely and quality service delivery.
• Sharing successes, taking best-practice, ideas and resources from others, inside and outside the organization to deliver a company strategy.
• Ensuring that the entire network, systems administration and power teams have the right skills and are well motivated to deliver the expected uptime SLA and innovation to improve service delivery
• Encouraging & actively supporting cross functional cooperation to act in the best interests of the business and clients and which embraces joint accountability.
• Responsible for team’s talent management through empowering, coaching and developing others, taking action to raise the performance of teams and succession planning
• Ensure staff are motivated and have the right skills and tools to deliver
• Responsible for carrying out staff evaluation for the Networks team

Application

If your background and competence meet the above requirements and you are a self-driven, proactive and results oriented person, please send your application letter, CV and relevant testimonials to jobs@pataworks.com quoting the reference number.

To be received not later than close of business 24th June 2014.