Switch Engineer Job in Kenya

KenSwitch Limited
 

We seek a suitable candidate to fill the position below:
 

Vacancy: Switch Engineer

Summary of Duties & responsibilities:
 

Operational Support

• Improve general Postilion availability, performance and throughput
• Administering a transaction switch in a PCI environment
• Administering a transaction switch in a Highly Available environment
• Administering the HSM (Futurex or Thales)
• Loading of Postilion, operating system and database patches
• Perform standby activities, respond to / resolve incidents and problems promptly
• Prevent recurring incidents
• Ensure that correct monitoring levels are in place and actively monitored
• Identify and run proactive projects to improve the overall team

Process Optimization

• Manage the capacity of the Postilion systems
• Manage and implement the correct patches following the appropriate patch management methodologies without placing the organization at risk
• Ensure that all events are effectively monitored and managed

Documentation

• Keep system documentation up to date and current including all changes
• Update the operational run books for each system
• Capture changes promptly and with the correct level of detail

General

• Liaise with other partners (banks, telecommunication organizations e.t.c) driving incidents until resolution (key is to be proactive by reducing the Time to Repair to a minimum)
• Communicating with users and general business with regards to incidents and problems
• Finding innovative ways to improve the current ways of working

Professional Qualification, Experience & skills:

• Degree in Computer science or equivalent from a recognized University
• Proficiency in using structured query language and designing crystal reports
• Proficiency in use of Microsoft office{word, excel, powerpoint,Visio}
• Demonstrate experience in working with relational database management systems; experience with SQL server will be an added advantage
• Demonstrate an understanding for the importance of properly documenting software-functional specifications, user and product manuals
• General understanding of cryptography, security and Electronic Funds Transfer mechanisms
• Ability to communicate technical terms to non-technical audience
• Good communication & organizational skills

If your experience and competencies match the above specifications please send a cover letter & detailed CV indicating expected pay to hr@kenswitch.com. 

Closing date for applications is 10th July 2014.

Only shortlisted candidates will be contacted.