3:30 PM
maboko
We are an Insurance Broker who wishes to recruit for the following position in our General Business Department.
Manager - General Business Department
Ref: M/GB/2014
Key Performance Areas
- Formulate, implement and review and monitor the departmental strategies aimed at ensuring the business objectives are realized.
- Ensure customer satisfaction and retention by meeting customer expectations through review of the service benchmarks and initiating adequate customer service.
- Ensuring appropriate/optimal staffing levels in the department.
- Ability to lead a team.
- Knowledge and experience in underwriting and claims in General business including medical and re-insurance
- Knowledge and experience in other business areas (e.g. Life) will be added advantage.
- Knowledge and experience tender processes.
- Knowledge and experience in sales and marketing
- Ensure set departmental targets in terms of retention and new business are achieved.
- Handle / schedule performance review and renewal meetings with clients
- Management & market research through monitoring and analyzing market trends.
- Identify new leads and make contact with potential clients
- Schedule presentations to prospective clients
- Analyze client’s risk profile, determine insurability & advise client accordingly….
- Customize insurance programs to suit individual customers covering a variety of risks.
Education and Experience: Bachelors degree. Diploma in insurance- AIIK/ACII, 5 year’s relevant experience, 3 of which must have been in a management position.
Competencies: Excellent verbal and written communication skills ,Excellent negotiation skills ,Good Team player/leader, Ability, Computer Literacy, Able to work under pressure with minimal supervision, good conduct and professional demeanor, high integrity.
For consideration, please email your resume to hr@clarkson.co.ke to be received no later than 24th October 2014.
Only shortlisted candidates will be contacted.
Quote the reference number on the subject part of the email.
