Teachers Service Commission (TSC) Deputy Director ICT (Infrastructure) Job in Kenya

Background: The Teachers Service Commission was established in July 1967 by the Teachers Service Commission Act, Cap 212, Laws of Kenya to perform core teacher management functions of registration, employment, promotion and regulation of the teaching service. 

The TSC is currently established under Article 237(1) of the Constitution of Kenya (2010) as a Constitutional Commission. 

The TSC in line with its corporate strategic plan, developed and adopted an ICT strategy which set out immediate, medium and long-term ICT plans. 

The strategy sought in part, to harmonize and integrate existing information systems and align to future initiatives as part of an overall project to mainstream ICT within the commission.


The Teachers Service Commission (TSC) wishes to recruit a qualified individual to fill the following vacant position:
 

Title: Deputy Director ICT (Infrastructure) 

TSC Scale 12 

(1 Post) 

Advert No. 6/2014
 

Reporting to: Director ICT
 

Roles & Responsibilities
 

Oversight of the day-to-day management of the organizational IT Infrastructure to ensure that the ICT strategy is met, and that all voice and network servers and other infrastructure devices are properly managed. 

The infrastructure manager will work closely with the systems manager to ensure planning for storage and expansion is also addressed. 

The Systems Manager will:

• Have overall responsibility for the development and on-going management of TSC’s IT Infrastructure.
• Plan, develop and implement infrastructure solutions that will deliver corporate and service specific objectives and meet the strategic priorities of the organization.
• Ensure effective service delivery from TSC’s Infrastructure managed service partner.
• Assist in the overall organization, planning and control of the Infrastructure and IT Operations division to ensure cost effective service provision and the continuing achievement of value for money.
• Lead on implementation action plans within agreed deadlines from internal audit reviews.
• Manage business processes to minimize the risk of fraud.
• Provide day-to-day management of Infrastructure services and support contracts and their benefit to TSC is maximized.
• Recommend standards and policies and procedures working with the ICT Director as needed.
• Establish strong relations and partnerships with major vendors such as IBM, Cisco, Microsoft, HP, UPS vendors and work with them in maximizing TSC’s investment in new technology.
• Have experience with Production Operations (IT Room/Data center) support and user support/helpdesk functions.
• Develop business continuity policies and establishing, operating and maintaining backup and recovery sites.
• Oversee the email and Web Administration functions
• Ensure that operational and technical plans are supported and aligned with strategic and business plans for the organization and the departments.
• Update meetings with the ICT Director for guidance on planned roll-outs, refresh, and new devices for departments or in fulfillment of the organization’s planning goals.
• Put in place continual service improvement plans which reduce the number of support calls and commonly reported problems.
• Develop processes that ensure the infrastructure is configured and managed in a manner which provides the organization assurance and confidence that it is robust and stable at all times.
• Liaise with IT strategy on the development of business and technical specifications for the procurement of service specific infrastructure solutions.
• Manage the implementation projects of new technology solutions and upgrades as appropriate.
• Manage the out of office hours support team and service.
• Have regular meetings with the ICT Director to ensure projects are scoped with the best solutions and include working with the Systems Manager for DBA or other resource requirements.
• Coordinate/Manage County ICT functions.

Qualifications & Experience:

• Bachelor’s Degree in Computer Science/Software Engineering, or Information Systems/Information Technology or an equivalent qualification. In addition a Master’s degree in Computer Science/Software Engineering, or Information Systems/Information Technology, or an equivalent qualification is mandatory.
• A minimum of 5 years of relevant work experience with 3 years at a level of management
• Must have knowledge of the following:-Windows 2008 Server and above, IBM Servers, Cisco devices, Exchange Server, LANs, WANs, Virtualization, TCP/IP, Routing, SANs, SQL Server, Network design, firewalls, Active Directory, Group Policy, 2 Factor Authentication, encryption technologies, system monitoring and management.
• Exposure to Open Source technologies including Linux and VoIP telephony systems.
• Evidence of implementing IT security policies and using tools and techniques.
• Good working Knowledge of Information Governance and its application within IT.
• Knowledge and experience of cloud technologies such as IBM Cloud, Open stack, Elastic Cloud, EC2, AWS
• Applicants must meet the requirements of Chapter Six of the Kenyan Constitution.

Remuneration Structure
 

TSC Salary Scale 14: Kshs.120,270x5,902 - 126,172x6,077 - 132,249x6,252 - 138,501x6,427 - 144,928x7,132 - 152,060x13,640 - 165,700x14,960 - 180,660 p.m.
 

TSC Salary Scale 12: Kshs.89,748x4,487 - 94,235x4,712 - 98,948x4,947 - 103,894 x5,195 -109,089x5,454 - 114,543x5,727-120,270p.m.
 

In addition to the salary the holders of the posts are entitled to:

1. House Allowance
2. Commuter Allowance
3. Air time
4. Comprehensive Medical Insurance Cover
5. Group Personal Accident cover
6. Membership to a Contributory Pension Scheme.

Applications including a one page Curriculum Vitae, copies of Professional / Academic certificates and testimonials should be submitted to:

The Secretary/Chief Executive
Teachers Service Commission
Private Bag
Nairobi.

To reach him on or before 5th December, 2014.

Gabriel K. Lengoiboni, EBS, CBS
Secretary/Chief Executive