Call Centre Agents Required Immediately

Our Prestigious client based in Nairobi is looking for call centre operatives to working a busy call centre environment during peak periods.

Prior experience of call centre work is not essential but it is important that all applicants have a good attitude, excellent time management skills and a strong working ethic.

Other requirements are as follows:
  • A university degree/diploma
  • Customer service oriented, high level of motivation & professional telephone etiquette.
  • A crisp clear and neutral accent.
  • Resilience, ability to function under high pressure environment, dependable, responsible, able to follow specific instructions as well as deliver on commitments.
  • Quick learner with sound analytic skills & a proven performance track record. Able to grasp new & existing work models, aspects & development.
  • Excellent verbal and written communication skills- fast and accurate typing.
  • Responsible & positive attitudes, ability to comprehend, capture as well as interpret basic & complex caller information.
  • Excellent people skills, ability to build rapport & relationships with all stakeholders.
  • Quick decision-making abilities & independence, ability to ‘think on your feet’.
  • Ability to meet strict deadlines, pay attention to detail, accuracy in record keeping & tracking repetitive tasks.
  • Pleasant and friendly mannerism, ability to treat people with respect under all circumstances, instills trust in others & upholds the values of the organization.
  • Basic computer knowledge / technological skills, proficiency in Ms office suites, keyboarding skills adept in using search tools, browsers and common email applications
  • Sound memory & judgment, probing skills, able to manage difficult caller situations, to respond promptly to the needs of the customer & solicit feedback to improve service.
  • Ability to adapt to change, meet the changing demands of the work environment, work long hours on different shifts across a 24-hr period & weekends.
  • Ability to multitask, work well as an individual & part of a team; to exhibit objectivity and be open-minded towards the ideas and views of others, give as well as welcome feedback & contribute to team building.
  • Outgoing and energetic personality, good social skills.
You must be available to work Monday to Friday between the hours of 1 p.m. and 10 p.m. 

You will have shifts allocated to you during these hours.

To apply please send an email to jobs@jantakenya.com with your cover letter and CV attached by 26th October 2012 with the title ‘Call Centre Agent Jobs’ on the subject line. 

Do not attach certificates.

Please note that applications not following instructions shall be disqualified. 

Only short listed candidates will be contacted.

Free-Lance Account Executives for Janta Kenya

Janta Career Development is an agency focused on building the careers of young Kenyans.

We are looking for energetic, young sales people with a passion for people and growth.

About the Job:
 
We have immediate job openings for sales people. 

Candidate should have a successful sales history, enjoy working with people, be goal-oriented and possess an entrepreneurial spirit.

Position is commission-based with unlimited earning potential and possible retainer.

Write to us and tell us why you are the right person for the job.

To apply for this position send your cover letter and CV to jobs@jantakenya.com with ‘Janta Sales Executive’ on the subject line by 26th October, 2012.

Vacancy: Office Assistant - Nairobi

The International Rescue Committee (IRC) in Kenya serves vulnerable populations in the Turkana and Garissa regions as well as in Eastleigh, Nairobi. 

The IRC implements programs in the areas of comprehensive primary health care, nutrition, protection, peace building, water and sanitation and hygiene (WASH), HIV/AIDS prevention, response to gender based violence, disaster risk reduction (DRR), livelihoods and governance.
 
The position holder will ensure cleanliness of interior of the PIK office and provide administrative support to the IRC PIK project.
 
Minimum requirements
  • Certificate in Business Administration
  • At least two years experience in busy office in administrative support services
  • Basic computer skills in Word, Excel, email and internet
  • Required Experience & Competencies:
  • Good English language skills. Ability to communicate well in written and spoken English
Full job description can be downloaded at http://www.rescue.org/careers.
 
Please apply on or before October 26, 2012. 

Only shortlisted candidates will be contacted.
 
IRC leading the way from harm to home
 
IRC is an Equal Opportunity Employer IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status or disability.

Vacancy: Office Assistant - Nairobi

The International Rescue Committee (IRC) in Kenya serves vulnerable populations in the Turkana and Garissa regions as well as in Eastleigh, Nairobi. 

The IRC implements programs in the areas of comprehensive primary health care, nutrition, protection, peace building, water and sanitation and hygiene (WASH), HIV/AIDS prevention, response to gender based violence, disaster risk reduction (DRR), livelihoods and governance.
 
The position holder will ensure cleanliness of interior of the PIK office and provide administrative support to the IRC PIK project.
 
Minimum requirements
  • Certificate in Business Administration
  • At least two years experience in busy office in administrative support services
  • Basic computer skills in Word, Excel, email and internet
  • Required Experience & Competencies:
  • Good English language skills. Ability to communicate well in written and spoken English
Full job description can be downloaded at http://www.rescue.org/careers.
 
Please apply on or before October 26, 2012. 

Only shortlisted candidates will be contacted.
 
IRC leading the way from harm to home
 
IRC is an Equal Opportunity Employer IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status or disability.

Job Title: Customer Service & Demand Planner – East Africa
 
Function: Supply Chain
 
Reporting to: The Head of Supply

Overview:

The  Customer service and Demand planner role is to ensure that the business achieves its top line objectives by ensuring that the demand planning process is integrated with the ordering process to ensure a seamless execution of the procurement process keeping in check the inventory and customer service KPIs.
 
The role manages a smooth network of materials/services and information flows which extend from customer interface to local and overseas production facilities to ensure consistent availability of products at distributors, while managing inventory and delivering of customer service KPIs.
 
The position reports, as part of the overall Supply Chain organisation, to the Head of Supply.

The role exists to support excellent customer service delivery at competitive cost.

Responsibilities and Accountabilities:
  • Manage all the East Africa distributors with respect to collecting accurate IMS data, structure and analyse this data for use in the demand planning process.
  • Liaison with Sales to ensure availability of updates IMS forecast for all SKUs and all markets.
  • Establish a working knowledge of the customers supply chain goals and working relationship with customers supply chain establishment to facilitate achieving positive business results.
  • Lead the SNOP and Demand planning process within the company.
  • Based on forecasts to secure confirmed orders from the customers and coordinate  issuance of  proforma invoices for the same
  • Ensure the customers are billed in a timely manner and that the payments from the customers are received before releasing original documents to them
  • Closely works with Supply Planner to ensure Distributor orders are met in a timely and accurate manner.
  • Deliver high levels of customer service to the customer- order fill rates, on time deliveries, forecast accuracy etc.
  • Support collaborative and efficient cross-functional relationships within the company and Distributor organisations
  • Ensure that all the supply chain activities conform with the legislative, safety, health and environmental requirements
Key Contacts:
  • Members of the local and regional Supply Chain function
  • Local Commercial Organisation
  • External Customers and Suppliers
Qualities:

This person should be
  • be an energetic self-starter who can work independently, yet follow general company guidelines and learning.
  • be results oriented and pursue goals with zeal and commitment.
  • creative as well as analytical with excellent planning skills.
  • a team player .
  • professional in approach, deliver high quality results and conform to the highest standards of ethical behaviour, internally and externally.
  • knowledgeable in both primary and secondary distribution structures, logistics, procurement management and stock management systems. 
  • Must also have a strong set of business skills (particularly financial and communication) and hold all of the core competencies required of the position as outlined below.
Competencies:
  • Knowledge of the Supply Chain
  • Knowledge of the Trade / Competitors / Logistics Partners
  • Knowledge of, and adherence to, the Company’s operating principles and procedures
  • Teamwork
  • Achievement orientation
  • Management and negotiation skills
  • Be very much results-driven.
  • Ability to function well under pressure
  • Good communication skills
  • Analytical
Qualifications
  • University degree
  • Prior experience in Supply chain management, logistics.
  • Commercial experience is a plus.
  • Fluent written & spoken English
  • Conversant in MS Office with advanced knowledge of MS Excel
Kindly post you CV to recruitkenya@kimberly-ryan.net , if interested with the job title as subject matter

Position: Branch Manager

Industry: Construction Equipment

Location: Mombasa

Our client, an International manufacturing company specializing in the sale of material handling and warehousing equipments, construction and Industrial plant equipments, power generators as well as storage solutions, seeks to recruit a branch manager who will be based in Mombasa branch.

Key Responsibilities
  • Maintains communication between the branch and management by preparing daily, weekly, and month-end reports regarding operations and productivity.
  • Formulates recommendations and provides feedback to management regarding operational policies and procedures.
  • Achieve branch targets by reaching out and tapping the full potential of the targeted customer segments within the specified branch area
  • Develop and implements effective marketing activities to improve revenue by enhancing customer experience/ retention
Qualifications
  • Minimum requirement a degree in Engineering or Business Administration
  • Should have held similar position before
  • At least 4 -5 years experience in heavy machinery, plant and equipment at senior management level
  • Experience in sales, management and administration
  • Market knowledge
  • Strong interpersonal, communication skills and presentation skills
  • Demonstrated ability to build cohesive teams and achieve set targets through team work
If qualified send CV only to vacancies@corporatestaffing.co.ke, indicating the title Branch Manager on the subject line.

Recruiting Manager
Corporate Staffing Services
3rd Floor, Nabui House, Westlands 
(Behind Unga House) Nairobi.

N.B. We do not charge any fee for interviews and neither for having your CV in our database

Only short listed candidates will be contacted

Technical Sales (Gross 70-100K Plus commission)
 
Position: Technical Sales Engineer

Industry:
Construction Equipment

Location: Nairobi

Our client, an International manufacturing company specializing in the sale of material handling and warehousing equipments, construction and Industrial plant equipments, power generators as well as storage solutions, seeks to recruit a Technical Sales Engineer. 

We are specifically looking for someone with outstanding Technical sales in Forklift Trucks and with a strong understanding of fixing and servicing of these trucks.

We are also keen to seek out graduate engineers with a degree in Mechanical or Mechatronics Engineering who have broken into technical sales.

Key Responsibilities
  • Establish new accounts by identifying potential customers; planning and organizing sales schedules.
  • Drive sales of designated products (Fork Lifts) to achieve assigned targets
  • Generate winning technical sales proposals and contracts
  • Provide pre-sales technical assistance and product education as well as after-sales support service
  • Prepare tenders, RFP and RFI’s.
  • Make technical presentations and demonstrate how the products meet client need
  • Work closely with the engineering team to ensure development schedules and deliveries are being met in time
  • Prepare sales reports by collecting, analyzing, and summarizing sales information trends.
Qualifications
  • Degree in Mechanical or Mechatronics Engineering
  • At least 2-3 years hands-on experience in technical sales of similar products
  • Outstanding experience and knowledge of tendering processes
  • Self-motivated personality with strong sales skills
  • Candidates with an Electrical Engineering degree together with solid experience with construction equipment will also be considered.
If qualified send CV only to vacancies@corporatestaffing.co.ke, indicating the title Technical Sales on the subject line.

Recruiting Manager
Corporate Staffing Services
3rd Floor, Nabui House, Westlands 
(Behind Unga House) Nairobi.

N.B. We do not charge any fee for interviews and neither for having your CV in our database

Only short listed candidates will be contacted

Position: Technical Sales Engineer
 
Industry: Construction Equipment
 
Location: Nairobi
 
Our client, an International manufacturing company specializing in the sale of material handling and warehousing equipments, construction and Industrial plant equipments, power generators as well as storage solutions, seeks to recruit a Technical Sales Engineer. 

We are specifically looking for someone with outstanding Technical sales in Forklift Trucks and with a strong understanding of fixing and servicing of these trucks.

We are also keen to seek out graduate engineers with a degree in Mechanical or Mechatronics Engineering who have broken into technical sales.

Key Responsibilities
  • Establish new accounts by identifying potential customers; planning and organizing sales schedules.
  • Drive sales of designated products (Fork Lifts) to achieve assigned targets
  • Generate winning technical sales proposals and contracts
  • Provide pre-sales technical assistance and product education as well as after-sales support services
  • Prepare tenders, RFP and RFI’s.
  • Make  technical presentations and demonstrate how the products meet client needs
  • Work closely with the engineering team to ensure development schedules and deliveries are being met in time
  • Prepare sales reports by collecting, analyzing, and summarizing sales information trends.
Qualifications
  • Degree in Mechanical or Mechatronics Engineering
  • At least 2-3 years hands-on experience in technical sales of similar products
  • Outstanding experience and knowledge of tendering processes
  • Self-motivated personality with strong sales skills
  • Candidates with an Electrical Engineering degree together with solid experience with construction equipment will also be considered.
To apply, send your CV only to recruit@flexi-personnel.com before 31stOct 2012. 

Clearly indicate the position applied for and the minimum salary expectation on the subject line. 

Driver III Job Group ‘D’

(Ministry Of Industrialization)
Advert. No. MOI/DRIVER/1/2012

Applications are invited from suitably qualified candidates for the following vacancy.

Driver III, Job Group ‘D’ Three (3) Posts

Salary Scale: Kshs.10,380 x 480 - 10,860 x 510 - 11,370 p.m.

Terms of Service:- Permanent and Pensionable

For appointment to this grade, a candidate must have:
  • Kenya Certificate of Secondary Education mean grade D plain or its equivalent qualification from a recognized institution;
  • A valid driving license free from any current endorsements(s) for the class(es) of vehicle(s) the officer is required to drive;
  • Attended a First Aid Certificate Course lasting not less than one (1) week at St. John Ambulance or Kenya Institute of Highway and Building Technology (KIHBT) or its equivalent from a recognized Institution;
  • Passed Suitability Test for Driver Grade III;
  • Passed practical test for drivers conducted by this Ministry;
  • A valid Certificate of Good Conduct from the Kenya Police; and
  • At least two (2) years driving experience
Duties and Responsibilities

This is the entry grade into the driver’s cadre. 
Duties and responsibilities at this level will involve 
  • driving a motor vehicle as authorized; 
  • carrying out routine checks on the vehicle’s cooling, oil, electrical and brake systems, tyre pressure, etc.; 
  • detecting and reporting malfunctioning of vehicle systems;
    maintenance of work tickets for vehicles assigned; ensuring; 
  • ensuring security and safety for the vehicle on and off the road; 
  • safety of the passengers and/or goods therein; 
  • and maintaining cleanliness of the vehicle.
Interested and Suitably qualified individuals should forward their duly completed application forms for employment, PSC2 (Revised 2007), enclosing copies of their academic and professional certificates to:-

The Permanent Secretary
Ministry of Industrialization
Telposta Towers, 22nd floor
P O Box 30418- 00100
Nairobi

On or before 14th November 2012

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