Preferred Personnel Africa Ltd - Customer Care Training in Kenya

Strengthen your Customer Service Ability

Preferred Personnel Africa Ltd & BTL Consulting Ltd

Preferred Personnel Africa and BTL Consulting Ltd have partnered to offer you this limited opportunity to ensure that you are ahead of your field in today’s business environment. Release your untapped potential and hone your Customer Service Skills, Strategic Influence and Relationship management skills.

This is a custom made course aimed at professionals who have interaction and/or negotiation contact with customers. This Course will ensure that you become articulate at problem solving and more aware of your customers needs and demands.

Who Is Eligible for the Course?

• If you’re an aspiring customer service person (all industries)
• If you’re in the profession of handling customers
• Fresh graduates looking to get a head start

What Will You Gain From the Course?

• Understanding the roles of a customer service person
• How to identify your customers needs
• Negotiation skills
• How to make the right first impression
• Relationship management skills
• The right steps to understanding Customer Service

Venue: Preferred Personnel Africa

Date: Starting February 2012

Time: 0830 – 1630 Hours

Your Investment: Ksh. 5,000/- inclusive of two teas & lunch

This is a very highly subsidized course that leads to joining the Preferred Personnel Outsource team.

To see if you qualify for this exciting opportunity please send your CV with updated contact details to theleadrecruiter@gmail.com

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