HR Officer, Sales and Personal Assistant Jobs in Kenya

Job Title: HR Officer

Reports to: Human Resource Manager

Salary KShs: 30,000-35,000

Role Objective

To assist with the administration of the day-to-day operations of the human resources functions and duties. 

Duties and Responsibilities

• Ensure that accurate job descriptions are administered and implemented
• Drive and manage the performance review process.
• Conduct training needs analysis, and organize staff training sessions, workshops and activities.
• Formulate, implement and communicate management and HR strategies to all staff members and ensure they are adhered to.
• Implementing staff training programmes, succession planning and identifying suitable courses to enhance employee’s skills.
• Coach and advice line managers through all elements of the HR lifecycle; developing skills, knowledge and confidence to encourage them to proactively manage difficult and sensitive people issues.
• Documentation - reviewing staff handbooks, contracts, staff memos, and issuing written offers of employment, promotion, deployment, staff welfare, health and safety etc.
• Leave administration and monitor daily attendance.
• Provide staff orientation to all new incoming staff.
• Arrange and attend departmental meetings in liaison with the Head of departments.
• Provide feedback to the management on how to enhance a better and cordial working environment.
• Maintain employee files and the HR filing system.

Working knowledge of the following HR disciplines is required:

• Recruitment and Selection
• Performance management
• Conflict management
• Building high performance teams
• Employee relations
• Labour Laws

Skills and Interests

• Excellent communication skills and ‘people’ skills
• Good negotiation skills
• A confident and positive attitude
• Basic counseling skills
• Ability to prepare reports, and proposal policies and procedures
• Ability to work under pressure and meet targets
• Good organizational and administrative skills
• The ability to work well in team

Qualifications

• Minimum a diploma in Human Resources Management from a recognized institution
• 2-3 years experience in human resource management preferably in an FMCG will be an advantage.
• Age: preferably between 27yrs and 35yrs.

Position: Corporate Sales Executive 

Department: Sales and Marketing
 

Supervised by: Corporate Sales Manager
 

Role Objective/Summary
 

To consistently provide excellent customer service to accounts, as well as represent client needs and goals within the organization to ensure quality. In addition, build relationships with clients to encourage new and repeat business opportunities. 

Duties and Responsibilities: 

• Enhance market coverage in the corporate –customers segment.
• Sell and service corporate customers requirements in customer’s full range of products 
• Manage full process of the sales from cold calling, presenting, negotiating and closing deals 
• Process and manage paperwork and correspondence related to all accounts. 
• Ensure orders are invoiced and processed 
• Providing training to new entrants
• Responsible for customer relationships and meeting clients’ expectations. 
• Provide regular two-way communication between the client and company, to provide strong representation and set proper client expectations. 
• Understand company capabilities, products and services, and effectively communicate all offerings to the client. 
• Collect all outstanding payments with the allocated accounts.
• Regularly visit accounts regularly to ensure sustenance of a good relationship. 
• Ensure that client issues are dealt with in an efficient manner, informing the 
• Director of any problems that may arise. 
• Any other duties as assigned by the management.

Person Specification

Essential 

• Proven excellent communication skills, written and verbal 
• Excellent computer skills, including word-processing, email, internet, spreadsheets 
• Strong networking and interpersonal skills 
• Ability to prioritise workload proven ability to achieve sales targets

Desirable 

• At least 5yrs experience in a similar position. 
• Experience in a recognized I.T firm will be an added advantage 
• Between 28-35yrs
• Bachelors degree in Business Administration (Sales & Marketing option) 
• A diploma/ Certificate in I.T will be and added advantage

Position: Retail Sales Executive
 

Department: Sales and Marketing 

Supervised by: Branch Manager 

Role Objective/Summary
 

Selling company products to customers and introducing new products to prospective buyers. Duties and 

Responsibilities: 

• Determine the needs of the customer and show them the range of products available. 
• Introduce new products to prospective buyers. 
• Inform the branch manager of frequent enquiries for products not available in the shop. 
• Keeping the shop and displays clean and tidy at all times. 
• Ensure all items in the shop are clearly and correctly labeled. 
• Receive deliveries, unpack and re-shelve stocks. 
• Assist with regular stock checks and periodic stock takes. 
• Respond to general customer enquiries received by phone or in person. 
• Ensure any issues concerning customer care are reported to the Retail Manager. 
• Establish and maintain healthy relationships with current and potential clients. 
• Inform on new products and services as well as opportunities in the market. 
• Any other duties as assigned by the management.

Person Specification

Essential 

• Excellent organizational and administrative skills 
• Proven excellent communication skills, written and verbal 
• Excellent computer skills, including word-processing, email, internet, spreadsheets
• Strong networking and interpersonal skills 
• Ability to priorities workload 
• The ability to be both a self-starter and to work as part of a team 
• Proven reliability 

Desirable 

• Diploma in IT will be an added advantage 
• Minimum 2 yrs experience in a relevant position 
• Between 24-28yrs.

Position: Personal Assistant 

Reports to: Director
 

Role Objective/ Summary 

To provide an efficient and responsive administrative, organisational, and logistical service to the director, helping him to manage and prioritise his time.

Duties and responsibilities

• Handle all administrative duties for the directors, that is, maintaining cleanliness in their office
• Coordinate and schedule daily meetings, as well as weekly and monthly appointments
• Conduct weekly/ daily meetings with the director to discuss upcoming engagements, invitations and other requests
• Act as a vital point of contact for relevant information and inquiries from internal and external customers.
• Ensure guests meeting with the directors are well taken care of by serving them with beverage of their choice before meetings
• Screening telephone calls, enquiries and requests, and handling them as appropriate
• Manage and filter e-mails for the director and highlight urgent correspondence
• Dealing with all correspondence and writing letters, taking dictations and minutes
• Following up and collecting all reports from Head of Departments on behalf of the director and presenting them to the director on time
• Maintain and manage all files on behalf of the director
• Coordinate and schedule all travel arrangements on behalf of the director and ensure all arrangements are in place
• Running personal errands for the director if required
• Any other duty as assigned

Person Specification
 

Essential

• Excellent organizational skills 
• Excellent communication skills, both verbal and written 
• Professional telephone manner 
• Proven ability to work under pressure and to tight deadlines 
• Confident personality 
• Well presented 
• Flexible and mature approach with ability to work unsupervised 
• Excellent organizational and administrative skills 
• Proven excellent communication skills, written and verbal 
• Ability to priorities workload 
• Administrative self-sufficiency, including sound office skills (e.g. maintaining filing system). 
• The ability to be both a self-starter and to work as part of a team
• Proven reliability

Desirable

• Minimum qualification certificate in Office Administration/ Secretarial studies 
• Female Candidate aged between 28-35 years
• 4 years experience as a personal assistant in a busy environment 
• Shorthand and excellent typing skills- Good computer literacy, speed and accuracy essential. (MS Office, Excel, Powerpoint).

Those fulfilling the requirements of the positions should email their application together with a detailed CV, indicating your availability, expected and current salary via email to dafina@wananchi.com on the Subject line clearly indicate which position you are applying for, not later than 10th July, 2012.