Shop Manager
1
Position
Overall
Purpose
To
oversee the operations at the shop in terms of sales, customer care, stock
management and shop personnel management.
Duties
and Responsibilities
Receipt,
inspection and verification of delivered goods.
Housekeeping,
merchandising and fronting at the shop.
Prepare
the duty roster for the shop attendants
Directly
supervise employees in the cost centre(s) in accordance with the company’s
policies and procedures
Manage
the employees in the cost centre(s) to produce optimal efficiency
Plan,
coordinate, and control the daily operation of the cost centre
Meet
cost centre(s) revenue and performance targets
Prepare
weekly cost centre performance reports.
Shop
stock management
Customer
service
Staff
supervision
Recruit,
interview, test, and select employees to fill vacant positions, plan and
conduct new employee orientation
Handling
any customer complaints arising at the shop
Key Performance Indicators
- Cost Centre Financial Performance
- Cost Centre employee retention
Minimum
Qualifications
- Bachelor's degree in business administration, commerce or a related area.
- At least 3 years related experience and/or training; or equivalent combination of education and experience.
- Clear leadership ability.
- Excellent time management, communications, decision-making, presentation, human relations, and organizational skills;
- Ability to work without supervision
Salary
Offer is:
Kshs 25,000.00 gross per month.
How
to apply:
If
you are interested in the position and have the skills and talents our client
is looking for, we would like to hear from you.
Please
forward a copy of your updated resume, and your current salary and benefits
package to info@dorbe-leit.co.ke before close of business 13th July 2012.
Only
successful candidates will be contacted