Faulu Kenya Jobs and Careers

Exciting Career Opportunities
 

Faulu Kenya Deposit Taking Microfinance Limited is a dynamic Christian organization within the micro-finance sector. 

Faulu was the first Micro Finance Institution in Kenya to be licensed by the Central Bank as a deposit taking institution. 

In line with the growing business needs we are seeking highly competent, focused and results oriented professionals to fill the following positions.
 

1. National Sales Manager
 

Reporting to the Head of Retail Banking and working closely with the senior management and branch managers the position holder will build and maintain a high performance sales organization to effectively achieve business objectives. 

Duties and Responsibilities:
 

Under general guidance from the Head of Retail Banking, the position holder’s roles will be:

• Create and implement effective direct sales strategies and lead nationwide direct sales personnel toward achievement of corporate sales objectives.
• Develop competencies and processes required to create an effective and efficient sales organization.
• Provide leadership through effective communication of vision, active coaching and development while comparing sales results to goals and taking appropriate action to correct when necessary.
• Provide sales management, budget control, compensation programs and incentive planning.
• Ensure effective hiring, orientation, training, development and retention of salesstaff
• Provide supervision through field visits, observations and measurement of results to include performance appraisals and commission reviews.
• Proactively identify changes in product offering, delivery systems, and competitive pressures to develop and modify strategies and tactics accordingly.
• Prepare monthly, quarterly and annual sales forecasts.
• Manage to meet/exceed monthly, quarterly and annual sales forecasts.
• Partner with the business leadership in the development of key customer relationship management.
• Establish effective relationships and collaborations with other departments (Business Development, Human Resources, Marketing, Finance, Risk, Internal Audit, Operations, etc.) to address key business issues and opportunities.
• Maintain competitor knowledge to create and adjust sales strategies.
• Attend business meetings, seminars, and conferences as appropriate.
• Champion Faulu Kenya DTM Code of Conduct/Ethics and other related policies, ensure maintenance of ethical behavior at all times when dealing with customers/their issues.

Qualifications and Experience

• Bachelor’s degree in business related field
• 8 years of mass sales experience with at least 5 years of experience managing a direct sales force
• Experience and success in recruiting and retaining a high performance sales team and a demonstrated ability to lead and manage a diverse sales team.
• Demonstrated ability to achieve sales plans.
• Proven business analysis and judgment with the ability to proactively manage business and P&L to meet objectives.
• Demonstrated ability to professionally develop and coach team members.
• Strategy development, problem solving and change management skills.
• Exceptional negotiation skills.
• Ability to build positive working relationships, both internally and externally.
• Ability to effectively present information and negotiate with all levels of management.
• Demonstrated strong oral and written communication skills.
• Business related computer skills including Microsoft Office Suite.
• Ability to travel as required, estimated to be 50% or more.

2. Marketing Manager
 

Reporting to the Head of Marketing, the position holder will be primarily responsible for developing and implementing the Marketing strategy in line with the overall corporate Strategic direction.
 

Roles and Responsibilities
 

Working closely with the Head of Marketing, the main roles will include: -

• Formulate, coordinate and implement the marketing strategy
• Allocates resources per objectives and manages the cost of the marketing budget
• Selects the appropriate channels of promotion and communication
• Lead in marketing concept creation, with management team and the advertising agency. Manage agency and related relationships.
• Develops and positions Faulu brand offer to achieve the highest level of customer preference and satisfaction.
• In liaison with Research function analyses the product and initiate improvements / adjustments to optimize sales results
• Formulates and ensures implementation of competitive market Intelligence strategies
• Supports the implementation of Customer Relationship Management initiatives
• Defines / advises policy for optimum use of various products and services distribution channels
• Drive marketing innovations
• In liaison with Research function provides market and industry analysis in order to proactively identify & recommend new business opportunities, products and services
• Steers and motivates marketing team to maximum levels of quality and productivity.
• Initiates training and development of staff.
• Keeps staff updated on targets and provides guidelines how to achieve them.

Qualifications and Experience

• University degree in Marketing or related fields. MBA will be definite advantage
• Professional qualification in marketing or equivalent qualification a mandatory requirement.
• Over 7 years in marketing with at least 3 years managerial experience in a similar position preferably within financial sector.
• Hands on experience in mass market sales and penetration will be a definite advantage
• Proven leadership capability.
• Membership of a relevant professional body.
• Good decision making and communication skills.
• Established conceptual, market modeling and analytical skills
• Performance oriented, decisive and independent
• Thorough knowledge of all the operations within Marketing Department in a banking/ financial institution.

Strong Christian values, commitment and passion for the transformation of the low income population are key requirements for all these positions.
 

If you meet the specified criteria, send your application letter and updated CV (including 3 referees, one of whom must be a spiritual leader) to the undersigned through the e-mail address below:
 

Head of Human Resources
Faulu Kenya Limited
P.O Box 60240 – 00200
Nairobi
 

email: excitingcareers@faulukenya.com
 

Applications to reach us on or before 28th September2012. 

Only shortlisted candidates will be contacted.