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maboko
Business Development Manager - Affluent Banking
Job
Ref
RB 372012
The
Position:
Reporting
to the Head of Diaspora & Affluent/Advantage Banking, the person will be
responsible for execution of the Affluent strategy of KCB Retail Banking to
growth of Bank’s market share and profitability of the Affluent segment.
The
person is expected to develop and roll out innovative business development
initiatives, redefine the relationship and sales models
Key
Responsibilities
- Execute a redefined Affluent tactical plan to grow the banks high net worth customer base, deposits, assets and high value yield per customer.
- Review and develop a commercially viable innovate products, service and channels that position KCB competitively to the market.
- Develop annual sales plans and execute with urgency in-order to build a profitable deposit and asset affluent portfolio for each branch cross the network.
- Develop and execute a redefined customer value driven relationship proposition that attains high product penetration per customer and excellent customer service
- Manage Advantage centers and Niche business suites to ensure they consistently provide superior levels of customer service.
- Manage affluent Unit Portfolio At Risk (PAR) and maintain within set business levels
- Manage accounts migration and provisions to ensure they are within Banks acceptable levels and up sales is as per defined criteria
- Develop a loyalty customer programme to drive customer retention and reward
- Implement a systematic affluent customer voice tracker that guides KCB product and service development plans.
- Develop and maintain strong relationships with stakeholders in the other Units and external business industry sectors in order to tap on banks value chain and new market innovations opportunities.
The
Person
- Degree in Business related field
- Over 5 years’ management experience in management of high net worth retail banking or service industry sector.
- Experience in Banking operations, Sales and customer service- 2 years
- Experience in Business Research and product Development- 2 years.
- Experience in Project management- 2 years
- Strong leadership skills with demonstrated competences in championing high performance management
- A thorough knowledge of Retail Banking products and services, and extensive Banking Industry knowledge
- Understands international financing especially the USA Market
- Fluency in spoken and written French will be an added advantage.
The
above position is a demanding role which the bank will provide a competitive package
for the successful candidate.
If
you believe you can clearly demonstrate your abilities to meet the criteria
given above, please submit your application with a detailed CV, stating your
current position, remuneration level, e-mail address and telephone contacts
quoting the job title/reference in the subject field to recruitment@kcb.co.ke.
To
be considered your application must be received by 28th September 2012.
Only
short listed candidates will be contacted.
Business Development Manager - Affluent Banking
Job
Ref
RB 372012
The
Position:
Reporting
to the Head of Diaspora & Affluent/Advantage Banking, the person will be
responsible for execution of the Affluent strategy of KCB Retail Banking to
growth of Bank’s market share and profitability of the Affluent segment.
The
person is expected to develop and roll out innovative business development
initiatives, redefine the relationship and sales models
Key
Responsibilities
- Execute a redefined Affluent tactical plan to grow the banks high net worth customer base, deposits, assets and high value yield per customer.
- Review and develop a commercially viable innovate products, service and channels that position KCB competitively to the market.
- Develop annual sales plans and execute with urgency in-order to build a profitable deposit and asset affluent portfolio for each branch cross the network.
- Develop and execute a redefined customer value driven relationship proposition that attains high product penetration per customer and excellent customer service
- Manage Advantage centers and Niche business suites to ensure they consistently provide superior levels of customer service.
- Manage affluent Unit Portfolio At Risk (PAR) and maintain within set business levels
- Manage accounts migration and provisions to ensure they are within Banks acceptable levels and up sales is as per defined criteria
- Develop a loyalty customer programme to drive customer retention and reward
- Implement a systematic affluent customer voice tracker that guides KCB product and service development plans.
- Develop and maintain strong relationships with stakeholders in the other Units and external business industry sectors in order to tap on banks value chain and new market innovations opportunities.
The
Person
- Degree in Business related field
- Over 5 years’ management experience in management of high net worth retail banking or service industry sector.
- Experience in Banking operations, Sales and customer service- 2 years
- Experience in Business Research and product Development- 2 years.
- Experience in Project management- 2 years
- Strong leadership skills with demonstrated competences in championing high performance management
- A thorough knowledge of Retail Banking products and services, and extensive Banking Industry knowledge
- Understands international financing especially the USA Market
- Fluency in spoken and written French will be an added advantage.
The
above position is a demanding role which the bank will provide a competitive package
for the successful candidate.
If
you believe you can clearly demonstrate your abilities to meet the criteria
given above, please submit your application with a detailed CV, stating your
current position, remuneration level, e-mail address and telephone contacts
quoting the job title/reference in the subject field to recruitment@kcb.co.ke.
To
be considered your application must be received by 28th September 2012.
Only
short listed candidates will be contacted.
