Safaricom SME / SOHO Sales Regional Manager Job in Kenya

Safaricom Limited is the leading mobile telecommunications company in Kenya. 

We are at the forefront of the industry and always seek to attract and retain talented, creative and innovative team players who are excited by the opportunity of pushing the frontiers of this evolving technology, growing our services, exciting our customers and contributing to our community. 

At Safaricom, we take pride in our talent and develop them to realize their maximum potential!
 

Regional Manager, SME / SOHO Sales

Ref: EBU-RMSME-NOV -2013
 

We are pleased to announce the following vacancy in the SME Department within the Enterprise Business Unit Division. 

In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:

Reporting to the Senior Manager-Direct Channels the position holder will develop, manage data dealers, Safaricom Business Partners and High value dealers within the SME/SOHO Sales section; drive initiatives to ensure growth of dealers, SBPs and HVDs and ensure execution of account development plans for the channels under indirect sales.

The job holder’s key responsibilities will be to:

• Manage the go to market and acquisition plans through the dealers, SBPs and HVDs;
• Formulate and manage implementation of tactical sales strategies within the territories and assist in closure of complex sales;
• Participate in formulating management and development plans for the dealers, SBPs and HVDs and manage implementation in each territory;
• Formulate and review from time to time, the reporting tools to ensure effective performance management of both dealers and staff managed;
• Manage the dealer/partner roadmap in terms of growth and Coordinate all support activities.
• Ensure Dealer/partner/HVD performance reviews are done monthly covering DOSA and sales performance.
• Review territory reports and dealer performance reports from territory managers and formulate strategies to improve performance;
• Ensure all dealers, partners and HVDs have valid agreement;
• Manage the flow of information from the head office to the dealer/partner sales force;
• Managing a team of territory managers enable them realize their full potential with Clear development plans for each manager;
• Coordinate development of an audit plan and the parameters to assess to identify opportunities in the market;
• Participate in all project plan meetings for all big projects brought by dealers/ partners and ensure prompt feedback to the dealers/partners on progress of these projects;
• Ensure customer issues are reported as per the agreed process and resolved ;
• SME/SOHO sales weekly performance report covering sales performance, pipeline outlook, daily and weekly commitment and tactical plans to achieve targets;

The ideal candidate should possess the following skills & competencies:

• BCOM degree or equivalent from recognized university.
• 5 years’ experience in managing an indirect sales channel or territory management in a services or a FMCG environment;
• Intermediate knowledge of business finance principles;
• Experience in managing indirect channel in a telecoms environment is an added advantage;
• Strong thinker with a strong business and commercial sense;
• Team player with pleasant outgoing personality & resilience ;
• Good communication and interpersonal skills ;
• Proactive, confident, energetic & with ability to work under pressure;
• Problem solving and decision making skills;
• Excellent communication skills and Business acumen;
• Self-driven and Good interpersonal skills.

If you feel that you are up to the challenge and posses the necessary qualification and experience please send your resume and application letter indicating your experience and why you are the most suitable candidate for the role clearly quoting the job title to the address below. 

The deadline for application is Wednesday 6th December, 2013

Head of Talent & Resourcing
Safaricom Ltd
Via E-mail to: hr@safaricom.co.ke