Customer Service Representative (Part Time) Job in Nairobi Kenya

Position: Customer Service Representative (Part Time)
 

Location: Nairobi
 

Industry: BPO

Are you a lady pursuing a Diploma or a Degree in your 1st or 2nd year of  study in any field except IT? 

Flexi Personnel is looking for enthusiastic and self motivated customer Service representatives with a clear accent, flexible to work on shift basis. 

The ideal candidate must have outstanding computer skills and ready to work in a call centre. 
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Key Responsibilities

• Screening and moderating user submitted content, answering support requests and performing support functions.
• Moderating and screening written user content on Profiles
• Moderating and screening user submitted photos
• Answering Online Help Requests
• Answering telephone support requests
• Processing Testimonials (depending on language)
• Various support tasks assigned

Key Skills and Competences

• Internet and Computer literate
• Passion for Customer Service
• Ability to respond promptly to customer inquiries
• Ability to multitask and take up more workload when required
• Outstanding language skills (grammatically correct, can express things clearly)
• Ability to work with multiple tabs and multiple browsers efficiently in a web browser based support system (speed and accuracy are important)
• Very good work ethics ( reliable, motivated, professional)

Interested?  

Call 0716 266 852 on Wednesday 4th December as from 9.00 am to 3.00pm ONLY to book your slot for interview.