KenCall is Kenya’s largest contact center operating globally and providing call center and Business Process Outsourcing (BPO) services to organizations worldwide.
 
KenCall offers unrivalled experience in customer care, telesales, technical support, customer acquisition, web chat services and BPO.
 
Its business is built upon world-class technology infrastructure and operations.

Job Title: Dietitian / Nutrition Advisor
 
Department: Operations

Main purpose of the job: Will be responsible for assisting, developing, implementing and evaluating curricula and programs to meet the identified nutritional needs of clients, providing updated and continuing education on nutritional aspects.

Essential Job functions:

  • Checking personal and cultural food preferences of individuals.
  • Coordinating meal orders, including assistance with food choice and portion size.
  • Advice clients on the consumption of nutritional supplements.
  • Collecting information to aid nutritional assessment including nutritional risk screening, food record charts weights and other anthropometry measures.
  • Provide information and assistance to clients and prospective clients in a friendly and courteous manner.
  • Answer enquiries and support calls (both via telephone and email) in a timely manner.
  • Log each contact on the CRM system.
  • Provide accurate information on (clients) products and services.
  • Escalate any unresolved enquiries to an appropriate staff member.
Requirements:
  • Diploma in Food Nutrition or Dietetics (Degree holder will be an added advantage)
  • Well spoken with a neutral English accent
  • Excellent written and verbal communication skills
  • Conversant and with an ability to engage users of Social websites
  • Excellent customer service skills
  • Excellent organizational skills.
  • Fast learner with good problem solving skills
  • Ability to maintain confidentiality at all times.
Interested candidates who meet the above qualification should send their application and resumes to recruitment@kencall.com by 17th March 2014. 

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